Photosmart B210 not working wirelessly (MacBook Pro and iPad)

I have already seen my symptoms on the forum here, but the problem is never resolved before the original poster abandons the thread.
I have an HP Photosmart Plus B210 printer. It worked just fine until I moved a month ago. I found the power cord today and hooked it up, and it no longer communicates properly with my devices. It does communicate-- just not properly.
So a few things first... 
-It IS on my network. I was able to access its URL page from the IP address, and print its Printer Status Report.
-My Wireless Network Test Report passed every category, and has excellent signal quality.
-I have already reset my printer (System Preferences --> Print & Scan --> Rest Printing System) and successfully readded it as my default printer. My computer recognized right away that the printer was in its proximity.
-Everything appears normal until I actually tell it to print or scan, then my computer gets confused.
---Prior to resetting my printer, it the print progress would reach 11%, then it would stop and say it could not connect. Now it just says "Word cannot connect to your printer." 
There are no updates that came out since January 2012, and it worked fine until I moved a month ago. Other people with this problem have reinstalled the driver with no success.
From the iPad, the iPad just cannot find the printer.
The bottom line is that the printer is on the network just fine, my Apple devices are on the network just fine, but the printer won't communicate to the devices other than to let them know that it is there.

After some more digging, found an HP site that was different from their first one I found: http://www.hp.com/global/us/en/wireless/faq.html#01
Got everything to work, except Word still can't figure things out. Hopefully a restart fixes that too.

Similar Messages

  • AirDrop not working between MacBook Pro and iPad/iPhone 5

    AirDrop isn't working with new operating system between iOS devices and MacBook Pro. Not sure what to do now. There are no options below on my AirDrop that can select between older Macs and iOS devices

    First  change airdrop setting from contacts to anyone for testing.
    The default level is that contacts only. That means your iPhone contact app has to have the apple id that  your iPad currently use, to show the iPad in airdrop of the iPhone.
    If above is not your problem, try logout your iCloud account, in Settings-iCloud, then login again. Turn off your iOS devices and re-open it. This can fix problems potentially in iCloud account. My iPhone 5 has that potential problem in iCloud account which asks me many times a day to re-entery my apple id's password, which leads to contacts syncing, which affects airdrop's contact setting, I think.

  • HT4199 My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly?     My printer is a Brother MFC-J270W

    My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly?     My printer is a Brother MFC-J270W

    try disabling email scanning for incoming mail.
    One of the last things that occurs is the mail server and Thunderbird sign off on "where we are up to" and Thunderbird stores this state information in the popstate.dat file in your profile (there is one in each POP mail account folder). If the anti virus, or you for that matter, end the conversation a few seconds early that hand off does not occur and the popstate is not stored.

  • If a network is going to include a wireless MacBook Pro and hardwired PC..

    ..does the setup utility need to be run on both of the computers? My Mac works fine, but the PC, while online, doesn't recognise my USB printer or the network by it's name.

    "If a network is going to include a wireless MacBook Pro and hardwired PC, does the setup utility need to be run on both of the computers? My Mac works fine, but the PC, while online, doesn't recognise my USB printer or the network by it's name."
    I just finished setting up the same configuration. It took me two days, but I was finally successful. I DID run the setup utility on both computers.
    For comparison, here is my arrangement: I have a dsl modem (dynamic IPs) that was connected to the pc (Windows XP with SP2), and is now connected to the base station wan port.
    Before I set up the airport extreme, the printer was connected directly to the pc via a usb cable, and working fine. Now the printer is connected to the base station, and the pc is connected to the base station via ethernet. I am able to print from both the pc, and wirelessly from the mac.
    Here are some ideas:
    (1) In AirPort Utility, I used manual set up instead of the assistant. I tried initially to set up the base station from the pc, but finally gave up and used the mac to set up the base station. That went fine.
    (2) I set the base up as a bridge.
    (3) I did not use any of the pc set-up wizards (they did not seem to help).
    (4) AirPort Utility allowed the pc to see the network.
    (5) I used Bonjour to help the pc find the printer.
    I went down many dead ends with the pc before I got the set up to work. If you tell me more, I may have more ideas.
    tapcam
    One more thing: I have a related question. We have protective software on the pc, but I've never used it on the mac. Will bad "stuff" now be able to get from the internet to the mac to the pc, or will the pc still be protected? I'm new to all this.
    tapcam

  • Youtube videos not working on macbook pro

    youtube videos not working on macbook pro?

    I just purchased a 13" Mid 2012 MB Pro, first time on YouTube, the videos would not play, google "Adobe Flash", download and install the player and you should be good.

  • Apple devices will not print to Officejet 6700 including MacBook Pro and iPad

    I am trying to help someone set up their MacBook Pro and iPad to be able to wirelessly print to their Officejet 6700. I recently set them up with a new Apple Airport Extreme for their router. The printer connects fine to the wireless network. Everything during the install process for the printer goes well, the MacBook easily sees the printer. The correct driver is installed. They also have a Windows 7 laptop that prints instanteously and has no issues whatsoever. 
    When I try to print from the Mac, nothing prints. I open the print queue and it shows "Printing - connected to printer..." and nothing ever comes of it. When trying to print from the iPad, it can see the printer and I select it. However, after telling it to print, the dialogue box just says "Connecting to Printer" and it never does - it just times out. 
    Things I've tried:
    Everything in this article that is related to Macs (10.8). 
    Resetting the printing system on the Mac.
    Resetting the printer to default settings.
    Setting the static IP of the printer through the printer settings.
    Setting the IP of the printer through the Airport Utility (after changing the printer to automatic).
    Rebooting the Mac after each attempt to remove the printer and before adding again. 
    Using the official HP Officejet 6700 driver.
    Using the Airprint driver.
    Other info:
    I can successfully ping the printer's IP address from the MacBook Pro.
    I can easily see the web setup page for the printer both through the printer settings and by entering the IP address. 
    The printer is only about a month old. 
    They bought this printer because the previous one was having problems printing from all of their devices wirelessly. That was with a router from their previous ISP. 
    At this point, I'm completely stumped as to why the printer will not print from these Apple devices. We've dealt with every issue that could be causing it: the network, the printer, and the MacBook itself. I've looked online and can see no issues with people not being able to print to a wirelessly connected printer to an Airport Extreme. I've seen some issues when the printer is plugged in via USB to the Airport Extreme, but that is not our setup. 
    Any help would be greatly appreciated!!!!
    This question was solved.
    View Solution.

    Thank you very much for your help @Sunshyn2005!!!!! I think we're good to go now!

  • Lightroom (CC) 2015 is not working with Macbook pro 2015 model ! any clues about it ??

    lightroom (CC) 2015 is not working with Macbook pro 2015 model ! any clues about it ??

    Ahmed
    Generally signing out and signing in (signing out and back into the Creative Cloud application ) will fix this. If it isn't resolving the issue for you, let us know what you see and we can try something else.
    Pattie

  • I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

    I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

    That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
    You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
    Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
    Peter

  • I downloaded Lion from the app store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install on my Macbook Pro and iPad or is there another way to do that?

    I downloaded Lion from the App Store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install  it on my Macbook Pro and iPad,  or is there another way to do that?
    All my electronics are about a year old.   iPad is Model MB293LL (4.2.1) only wi-fi - no phone.
    MacBook Pro is  OSX 10.6.8 Build 10K549.  Also have an AT&T iPhone that I basically use as a Palm, since I changed carriers.
    Thank you for your help. 
    ps: I got an error message and it looks like this did not get posted the first time.  2nd try.

    Open the Mac App Store on your MacBook Pro
    Hold the Option key and click on “Purchases”
    Hold the Option key and click on “OS X Lion” from the purchased app list
    “Installed’ should now say “Install” which allows you to download OS X Lion.
    This assumes you are using the same Apple ID on both computers.
    Lion does not get installed on an iPad. It runs iOS.

  • IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

    iMessage and FaceTime not working on Mac Pro and a message stating to contact Support came on with a verification code.  It was working on 8/29 but stopped on 8/30.  When I called support to even speak with anyone they wanted $19.  I don't want to pay $19 for an Apple problem.  I cleared my key chain, also reset my apple ID password but still not working.  Works fine on my iPhone.

    There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
    Otherwise, do what the error message tells you to do. According to reports, you won't be charged for the call if you select "Apple ID" as the product you need support for, and cite the customer code in the alert as the "validation code" to the support representative.

  • Thunderbolt display not working on Macbook Pro - previously the display did work

    Thunderbolt display not working on Macbook Pro - previously the display did work

    I have upgraded ML but when the MBP tries to restart with the upgrade the MBP does not restart so I susapect the ML upgrade is not complete ? When you refer to 10.8.5 supplemental is this a separate upgrade ? When I connect the Thunderbolt to the MBP the Thunderbolt charges my MBP & I can play music from iTunes via the Thunderbolt. It is only the display that is not working on the Thunderbolt

  • HT1800 I need to add epson stylus DX8400 printer to my macbook pro and iPad - can anyone advise me on how to do this?

    I have new Macbook Pro and iPad but a fairly old printer - Epson DX8400.
    Struggling to work out how to connect my devices to it - can anyone help?
    Thanks
    L

    Hi L,
    Did you try the latest drivers here...
    http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=lkuCfcvA9cy2VKc ptU002FDo0++KafV2YJKlSMM3qrRc3HMU003D&tc=6
    Not sure on the iPad, but I think there's an App for that.

  • Messages use to sync on MacBook Pro and iPad

    I use messages on my MacBook Pro and iPad mini with the same appleID and I receive the same identical messages to both devices. I don't know if it is a coincidence but I went away with both devices and they worked fine until my Mother's internet service stopped working at the end of our stay. When I got home and was able to reconnect with the internet, messages are mostly coming through again to my MacBook Pro but two of the senders are saying it shows the messages as undelivered, even though I get them all to the iPad and mostly none of them to the MacBook Pro. Seems to be only two senders are having this problem.
    I have repaired permissions and rebooted zapping my PRAM.
    Do you think it is them or me? Any other suggestions as to what I can try?

    I got one person to turn their iPad on and off and it is fine now. I think I started it though because of not having internet connection for several days! Thanks for your interest and help Linc.

  • Can I transfer my individual iPhone photo albums to my MacBook Pro and iPad?

    I have taken my photos on my iPhone and broken them down into separate album folders. When I sync my iPhone to my laptop, it will transfer the pictures over, but not in the separate album folders I've created on my iPhone.
    Can I somehow transfer my individual iPhone photo albums to my MacBook Pro and iPad?
    Why won't the "Album Folders" transfer over? I know I can create separate folders directly on my laptop, but that doesn't help with transferring the folders from my iPhone over to my laptop or iPad.

    The Seagate backup drive I bought doesn't support 10.5.8
    The only reason I can see for that is it's formatted NTFS, which would likely be Read Only in 10.5.x, if you can reformat it MacOS extended, which would erase everything on it now, then that should work for your purposes.

  • I can't sync my all email message between macbook pro and iPad 4

    Hi,
    I can't sync my all email message between macbook pro and iPad 4. This sync only complete account setting but not email message.
    Can anybody help me to fix the problem?

    You can't "fix" this problem because you can't sync email messages from the Mac mail app, you can only sync your email account settings. Messages will not sync using iTunes.

Maybe you are looking for