Photosmart B8550 photo black prints blue/cyan

My Photosmart B8550 has recently begun to have problems printing dark/black on photos.It has printed wonderfully up to now, but I began to notice that Photo Black doesn't seem to be printing black when I print on glossy photo paper. Where black would be in photos becomes bluish...or cyan. I've even bought a brand new HP Photo Black cartridge, but still the same thing.
   Oddly, a diagnostic printout on regular printer paper shows no photo black in the large color squares. At first I thought I was out of ink, but it's a new cartridge now. and still on occasion only shows some black smudges. Now I'm thinking perhaps something is clogged though I'm not sure what to try to clean, or how. However, when I print to glossy paper it's as if it's substituting cyan for what should be photo black. Strange...
A test print of a strip of blocks of grey scale...white changing to solid black... will begin white and slowly change to grey. But at about the 50% point it begins to show more of the cyan. By the time it gets to what should be solid black, it's solid cyan.
Anyone have any experience with this or know what I can do to fix it before I have to junk the thing already?
Thanks,
C

A quick follow-up: I downloaded the HP Diagnostic Utility and ran it on the B8550. The printout that resulted from running the utility looked perfect, though it printed on regular printer paper--not  glossy photo paper, which seems to be the issue in my case (fwiw, I've been testing on 4x6 glossy).
   The diagnostic prints out a sheet with text and a square for each color..and black. That black looks nice and black, though if it's diagnosing this printer it doesn't tell you whether the black square is specifically 'Photo Black' or just a black that might have been the big text-black cartridge. Still, everything looked fine and the small still-life picture on the sheet also looked fine as far as I could tell.
So I'm still stumped why, when I print a test photo on 4x6 glossy (true HP paper that came with a cartridge), solid blacks will look bright cyan blue. There may be shades of grey along the way, black hair may show some blackish-greys...but a black shirt will print almost totally bright cyan blue.
--@#$%  :/

Similar Messages

  • Photosmart B8550 - photo printing problems

    Has anyone else had the problem of photo printing perfectly on all papers except HP Photo paper?  I loose all my black tones when I print on the photo paper, but I bought Kodak paper and it worked.

    Yes, I am having the same problem and also all of the other problems reported. One printer head has already been replaced and another is on its way. Not to mention the catridges (black) that I wasted in the process. When it prints, the quality is superb. It is just failing too often with less than six months of operation.

  • How can I get my Photosmart B8550 to print envelopes from the photo tray?

    I have a Photosmart B8550 printer.  I print a LOT of envelopes for greeting cards through Stamps.com.  I would like to be able to load invitation envelopes in the photo tray so I don't have to keep switching between paper and envelopes.  I tried it and the only thing it will print is photo paper (or 4x6 card stock)

    Hi,
    Connect your printer to the network router.
    1. Wireless>Wireless Settings>Wireless Setup Wizard.
    2. Enter the router password to connect your printer.
    or
    1. Run the HP software and select the network/wireless connection method.
    After printer is successfully connected to the network, enable Web Services/ePrint.
    1. Press the ePrint button on the printer or the Web Services icon on the printer front panel.
    2. Press Yes to accept terms of web services.
    3. Press Yes to accept future updates.
    4. A page will printout showing you how to register your printer's new email address which you will use to send your ePrints to.
    Please click the blue Kudos star in the post that helped you.

  • Black Prints as Blue on Photo Paper

    I have a Photosmart 6510 and am using Mac Snow Leopard. Black prints fine on plain paper but prints a blue on photo paper. This is a new problem.  It was working fine before. Any suggestions?

    Hi Dlking,
    I responded to your other post, but this thread will work too
    Can you clarify "Working fine before", did you change any settings or OS X versions?
    Don't forget to mark a post as solved if it fixed your issue

  • Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.

    Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.
    This question was solved.
    View Solution.

    This would indicate your magenta ink is not printing properly.  Try the troubleshooting steps in this page.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My Photosmart C309g printer ALWAYS uses the photo black cartridge

    I have a photosmart Premium C309g, wireless network connected to an iMac  running OS 10.7.2. I use the printer only occasionally to print photos - I have a smaller HP printer for photos. However the C309g always uses the Photo Black cartridge for print jobs. The printer will not operate without a cartridge fitted. But Photo Black is more expensive! How do I make the printer use the ordinary black cartridge for text jobs?

    Hello,
    Thanks for the post, great question.  I've attached a link below that may assist with this, it refers to MAC OS X 10.5/10.6 but the idea remains the same.  Good Luck!
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01662356&tmp_task=useCategory&cc=us&dlc=en&lang...
    I worked for HP but my posts and replies are my own....Thank you!
    *Say thanks by clicking the *Kudos!* which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

  • I have a hp photosmart B8550 that has stopped printing black. Any help from any one?

    i have a hp photosmart B8550 that has stopped printing black.  I put in a new black cartridge, but still no luck.  i am about ready to trash the unit.  It never has worked well and uses a lot of ink.  Any help from any one?

    Hi sydnoid_615 
    Sorry to hear that you are having this issue and I hope you are otherwise doing well;
    What Operating System?
    If windows Xp or later try this  HP Hardware Diagnostic Utility
    Veriify the printer firware and software up to date  Go Here select your OS and verify 
    How your printer is connected to your computer USB, Wireless, Ethernet ,ETC)
    if networked check the firware of the printer is the latest as well
    Hope it hepls;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • HP Photosmart B210a will not print black ink on plain paper... only on photo paper.

    Hi, I have an HP Photosmart B210a that wont print black ink.  I have used a whole set of ink cartridges by cleaning the print heads, allignment etc.  I just installed ALL NEW cartridges and the sae thing is ocurring. I have replaced plenty of cartridges and am experienced.  Just all of a sudden one day the printer stopped printing black ink on plain paper documents like with MS Word, excel and PDF, etc.  It's not set to greyscale either, actually it wont even print grey!  However, if I go to a photo with plenty of black in it, it will print it JUST FINE!!!  I'm at my wits end! I have followed EVERY head cleaning advice in the forums but it will not print black in except on photos... Please help!!!!

    The document here may help, although you have likley already done most of the steps.  Be sure to check the vents.  If the above does not resolve black not printing on your Photosmart b210a the post here may help.
    The black cartridge uses pigmented ink which is not compatible with photo paper.  Although the printer appears to be printing black properly on photo paper it is actually using color mixed together to produce black in this case.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart Premium C309 printer using Photo black cartridge when it is not printing pictures

    My printer has started using the Photo black cartridge a lot more than it used to.  I think it is using the Photo Black even when there are no images on the document.  I have had the printer for about 4 1/2 years, and it just started doing this in the past six months.  I used to only replace that cartridge about every 6 months.  Now I have to replace it about every 2 months even though I am not printing images.  I replaced the photo cartridge 3 days ago, and it is down about a third, and I have printed no images.  I saw something in one of the responses that talked about changing preferences in the Advanced tab of my printer, but the only option I see there for printing is Automatic.  I would appreciate any help I can get before my printer sucks up my bank account!

    Hi @smithloi , and welcome to the HP Forums!
    I see you're experiencing cartridge issues.  I would like to help!
    I'd recommend removing the cartridges, and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I'd then suggest running the following updates:
    Critical Update
    HP Update Software Utility
    HP Print Software Patch
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Photosmart Plus B209 - Photo Black Ink Question

    Hi I just brought the Photosmart Plus and notice that there are 2 types of black for this printer and only one slot on the printhead for the black ink.  I am still using the starter black that came with the printer.  So my question is if I want to print a photo, do I just switch the regular black out with the photo black and switch it back when finished printing the photo? or Should I finish the starter black first then switch to photo black. TIA!!
    This question was solved.
    View Solution.

    Here's the link that Bob meant to post.
    Link
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • Hp photosmart 5515 will not print black.

    hp photosmart 5515 will not print black, but will print colors (cyan blue yellow). Printer shows full inks on all colors.
    This question was solved.
    View Solution.

    No solution. Power cycled several times, power cycled computers, modem, router, performed all recommended cleanings, changed all ink cartridges, checked it over several days - no go. Then, suddenly, after weeks, it started printing again. That's one hell of a gremlin. Throughout all of this time, my inexpensive Canon printer never faltered.

  • Cant load photo black ink cartridge into HP 5520 printer

    Hi there,
    Cant load photo black ink cartridge into HP 5520 printer.

    Hi,
    The Photo ink cartridge is not intended for the Photosmart 5520, the printer uses Black, Cyan, Magenta and Yellow ink cartridges as listed below as an example (The same applies for the US with the 564 ink cartridges):
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03340400&tmp_task=prodinfoCategory&cc=uk&dlc=en...
    As you may find below as an example, the Photo Ink Cartridge only intended for printers which use 5 ink cartridges:
    ONLY for 5-cartridge printers which use Black, Photo, Cyan, Magenta, and Yellow inks
    Does NOT replace Black ink cartridge
    http://store.hp.com/webapp/wcs/stores/servlet/PDPStdView?catalogId=10051&productId=502407&storeId=10...
    Please let me know if I may misunderstood your intention,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Printer aligns BUT only with Black and Blue all other diagnostics print with all colours

    Initially when installed the printer REFUSED to align, took 7 attempts (OK I have heard of Einsteins quote !). Each time I used the printer screen to ALIGN PRINTER - the process failed. So I looked on the web, and:
    Cleaned the cartridges,
    Cleared the vents
    Removed and cleaned the printhead
    Prayed
    Tried again
    All to no avail, so then I tried doing the diagnostics via the PC software, and here the mystery deepened.
    When running the HP Photosmart B210 Series tool box I got three differing results from the three printing options
    A Print Quality Diagnostics Page gave me Ba full five colour printout
    Align Printheads gave me black and blue lies/boxes/grids and the Alignement Successful message
    Print Diagnostic info gave me all four colours with lots of meaningful info including the 73 Print head Calibration COnfidence Level:0
    Any Ideas ANYONE, before I bin this and buy a Kodak or Epson in disgust
    This question was solved.
    View Solution.

    What exactly is the issue?  The alignment aligns the color printhead to black printhead, and only one color (cyan for your printer) and black are needed for that.  (There is likely an additional set of blocks that prints gray blocks fading to white.  This section is used to calibrate the energy for the colors.)  The other test pages you printed will print various diagnostic or test pages which will use all the colors. 
    A successful alignment page requires the page be printed on unused white paper and requires that the black and cyan sections are printing properly.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Photosmart 7510 will ONLY use photo black ink

    I have a photosmart 7510 printer and I'm printing from microsoft word 2010 on a windows 8 computer. I'm printing a word document with no pictures in it. The printer preferences are set to Plain Paper with Normal quality. I cannot get the printer to use the XL black ink cartridge. It only uses the photo black ink. Is there a setting I can choose to get it to use the regular black ink?
    This question was solved.
    View Solution.

    Hi shirsar,
    I understand you have a Photosmart 7510 that seems to be using a lot more of the photo black than the regular black ink. I'm sorry to hear this, but believe I can assist you with a solution.
    You can set the printer to use black ink only when printing from the PC and that should ensure that it uses that the black ink and not the photo ink. My instructions will be to set it up in the driver so it does it for all programs (if you want it for just the program please let me know and I will advise further). You will want to start with going to your Start screen, and just start typing Devices and Printers and you will want to open that (if that doesn't work type in Control Panel and then proceed to open Devices and Printers). Once Devices and Printers is open, right click on your Photosmart 7510 icon and select Printing Preferences. You will then want to click the Advanced button at the bottom right of the screen. The next page that opens will allow you to set the printer to use Black Ink Only when printing from the PC (please follow the screen shot below for any clarification).
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Stop it from using photo black ink for black text printing and where has the color ink gone?

    My HP Photosmart Prem C310 series all in one is using the Black Photo ink cartridge for text printing instead of the XL Black that I put in it for text printing. How can I get it to use the right cartridge for printing? Also, even though I have NOT printed ANY photo's and very few pages of text the new set of color cartridges I put in it a few months ago are almost empty. Why? How could they be almost empty when I have NOT printed anything in color? This is getting ridiculous replacing ink cartridges every few months WHEN I HAVE NOT BEEN PRINTING ANYTHING!!!
    The set of ink cartridges that came with it lasted for several months. Since then I've gone through two sets in less than a year. That's 3 sets of ink cartridges when I have only printed 3 photo's when I first set it up. And have only used les than a 1/4 of one package of printing paper. I've only put paper in it twice. Each time it was about a 1/4 inch or 3/8 of an inch thick stack of paper in the tray. I've even tried shutting the printer down when its not being used for a long period of time but the ink is still disapearing. Where is it going? Why is it going there? How do I stop it? This is rediculous. I may as well junk the thing even though it still works because I cant aford to keep feeding it ink when its just sitting there doing nothing most of the time.
    Thank you
    This question was solved.
    View Solution.

    I just got another email from HP about this problem wanting to know what I found for a solution to this problem. From all of the suggestions from the HP tec support all of them pretty much kept saying the same thing. That it is my fault that it's using so much ink because I have it on the wrong settings. One tec did slip and say that it doesn't matter what settings you have it on it will always use the Photo Black cartridge for printing plain black text and it doesn't matter if you have a X-Large Black cartridge in it for text printing because it was made to always use the Photo Black for text and even use some of the colors to blend with the black to make it stand out. Why anybody would need this when just printing shipping labels and things like that I don't know.
    Any who, The only solution for this problem is,,,, junk the printer and get a different brand & model of printer. Research it before buying to find out how much ink it wants to waste and if it will still print black text if it only has a black cartridge in it. I was going to get rid of mine by giving it to a friend since they don't have a printer. But since I want to keep him as a friend I decided not to give it to him. Since it cant be traded in for a different one even though it still works, Its going to the target shooting range the next time I go out shooting. Maybe I'll take a few video's clips of it getting blasted to pieces with a Ruger 10-22 .22 cal. rifle with 25 shot clips, a Ruger Mini-14 Ranch Rifle shooting .223 cal with a 30 shot clip, a Chinese SKS 7.62 with a 30 shot clip. And maybe use my Ruger P89 9mm pistol and put a couple 15 round clips of 9mm in it. If there's anything left I'll finish it off with a few 3" magnum loads of #2 steel shot with my 20 gauge shotgun.  Then I think I'll do the same thing to my Westinghouse 46" flat screen HDTV that just died.
       Then maybe I'll come back and post the video's of my "solution to this printers problem". It may not fix the problem, but it will be an entertaining way of getting rid of the problem.

Maybe you are looking for

  • Use DSAdd Group for adding several groups at the same time

    Good Afternoon!, As is written in my book: "By leaving the DN parameter empty, at which point you can type the DNs one at a time at the keyboard console of the command prompt. Press Enter after each DN. After the last DN, press Ctrl+Z, and then press

  • Problem in creating complain with BAPI_BUSPROCESSND_CREATEMULTI

    *& Report  YTEST2 REPORT  ytest2. DATA: lv_header_guid TYPE guid_32,       ls_orderadm_h TYPE TABLE OF  bapibus20001_header_ins WITH HEADER LINE,       ls_input_fields TYPE TABLE OF bapibus20001_input_fields WITH HEADER LINE,       lt_created_process

  • Flex 3 DataGrid Cross rollover issue

    Flex 3 DataGrid Control - How can i set cross rollover (Row & Column) in my datagrid ?

  • No pictures in Sales Catalog on Demo version of SBO App 1.10.1

    Hi SAP, Since downloading 1.10.1 mobile app onto iPad the sales catalogue teddy bear pictures don't appear to load.  I've tried uninstalling and reinstalling the app.  Can you check the pictures please as demo-ing the app doesn't look so great withou

  • Invalid XML character in web service answer of MS Exchange

    Hello Forum! We have to look up contacts in the global address list of a Microsoft Exchange server. The current solution uses the web services that have been introduced in version 2007 of MS Exchange. Unfortunately some records returned by the MS Ser