Photosmart C309g - Scanner session fails to open on Mac

I've had this printer (all-in-one) for a few years. It has always been troublesome, unreliable, flakey. Firstly, the much talked about networking issues. I think I've fixed that, for printing at least. Now the scanner, which has worked intermittently, will not work at all - I mean, when I open up the System Prefs > Print Fax > Scan > Open Scanner - it fails to open session.
I have just dumped the old HP software, downloaded the whole installation again and reinstalled. HP Scan just doesn't even find the device. And when I try to scan from the printer to the Mac, the Open in Preview plug-in 'Unexpectedly Quits' every time. This printer/scanner has been an expensive mistake. Soooo frustrating! I have searched the Forums, but could only find one other relevant question on this, from 2009 and the only suggestion there was to 'reinstall', which i have done. The HP drivers for Mac seem really poor.
Any suggestions/known bugs/fixes out there?

Hi,
Please clarify your Mac OS X version, that can be found by clicking the Apple icon and then About this Mac.
That may help to better understand what may cause a such,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Just trying to help.
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