Photosmart c310 not printing or copying color

hi, my photosmart c310 is not printing color even though settings are correct on computer and cartridges are full. i tried to photocopy a color doc and it wouldn't even copy in color. I don't know hwere to look to fix. thanks

The page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Photosmart 6510 not printing or copying

I have an HP Photosmart 6510 printer that will not print or copy correctly. So far, I have cleaned the printhead which did not do anything and tried to align the printer cartridges but that has failed. Now what can I do?

Hello @LizardLover,
Welcome to the HP Forums!
I understand your Photosmart 6510 is not printing or copying correctly. I will do my best to assist you! Just to clarify, are you unable to print or copy black or color ink?
Make sure you have followed this entire HP document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Photosmart 8250 not printing in true colors

I replaced the Magenta ink cartridge on March 26, 2011. Ever since I have been getting shades of magenta for my printing. When I print an email with graphics on it the header information will print in black but the graphics will not print in the true colors. I uninstalled the software and went to the HP web site to install the most update software. But to no avail. I also did a reset but that did not help. Any suggestions on a solution will be appreciated.

Hi
Please perform the below step on the printer touch screen
Please perform the below step on the printer touch screen, while you performing the steps both keys are invisible or not lit up
(http://ecx.images-amazon.com/images/I/81KY%2BvZACkL._AA1500_.jpg)
Touch Reverse or Undo arrow key (Bottom Left)
Touch Little home icon (Top Left)
Then touch Reverse or Undo arrow key (Bottom Left)
Again touch the Reverse or undo (Bottom Left) Buttons, in sequence.
You will see support menu listed on the printer touch screen
Touch Support Menu.
Press Right arrow for Reset Menu and Touch OK.
Press Right arrow for Parital Reset and Touch OK.
Wait for unit to Power Down/Turn Off.
Press Power button to turn the Printer On.
Select Engligh language and USA Country -- select Yes to print alingment page -- select yes to setup if the printer is connected wireless, select Printer -- and go thru the process.
Regards
Justin
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If my post resolved your problem, please mark it as as Accepted Solution : )

Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
This question was solved.
View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 6510 not printing black ink.

My printer will not print black. I cleaned the printer heads I thought. The screen read cleaning cartridges. Is that the same thing as the printer heads? At any rate, it didn't work. Tried to copy a page in black. Paper came out blank.

Hi everyone, Welcome to the HP Forums! I noticed that your HP Photosmart 6510 is not printing black ink. I am happy to help! Please see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink, and watch this video: If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

New Ink Cartridge but can not print out/copy any document.

I have HP Printer Deskjet 1050. I've just bought 1 x Original HP Ink Cartridge Colour Black No.61 that can be used as well for my HP Deskjet 1050 (because I could't get No.802 Black Cartridge). I have pulled out the empty one and pushed the new one in until I heard snap sound (I've followed as what is in the instruction poster). Before my old Ink was empty, I was able to print either black or colour. Now, after I've got new one pushed in, I couldn't print nothing, even the alignment page doesn't automatically print out after all cartridges are pushed in and cartridge door was closed. My Black Ink warning light is blinking all the time. I can scan to my computer/laptop but can not print it out or make copy from the printer. This printer is not compatible for my laptop with OS Windows 8.1 (64-bit), but I was able to use my printer for printing thru my laptop by using HP AiO Printer Remote. Please help?

Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
Let's start troubleshooting the print quality issues: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
Does this help, are you now able to print and make a copy? If yes, continue below:
Now, the software:
1. Unplug the USB if using a direct connection.
2. Remove the HP DJ 1010 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure all the DJ 1010 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your DJ 1010 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-117518-4&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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Why will my HP Photosmart C5100 not print red or pink?

Photosmart C5100 stopped printing reds, pink, or magenta. It worked fine earlier

Hello lwilkin,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
I do have a few steps that we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5520 and Des....
Write me back and let me know how you made out. If you have any other questions, please feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Photosmart 7510 not printing

My printer is printing out sheets in very light or almost no color and gray instead of black. I have changed all the cartridges, cleaned the printer heads, rebooted the printer...suggestions?

Hello Lo6105,
You can follow the step on this link to ensure your ink cartridges are OK:
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
You may also check the setting on you driver/Printer setup (if this is happening while printing from a PC) to ensure the "print on grayscale" option is not active.
Let me know if this solves your problem.
I am an HP employee, Printer/All-in-One Expert.
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My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw. It displays "No AirPrint Printers Found'.

My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw.
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I tried printing from different applications. AirPrint does not work.
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Hi mtotonji,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
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My MG6320 will not print a copy.

My MG6320 will not print a copy. It will print from my PC and it will scan. But when I try to print a copy I get an error message that tells me I am out of paper, but I am not. Anyone experience something like this or know of a solution?
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Solved!
Go to Solution.

Hi Rich69427,
You will want to ensure that the page size and type selected on the printer matches the size and type of paper you are trying to copy on to try and resolve the issue. To change the page size and type selected when copying, please follow the steps located here.
Hope this helps!
This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
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Hp photosmart 7510 not printing photos

1- hp photosmart 7510 not printing photos in the e mail contents .. only text printed and empty paper with evry print order .... why ?????
2- I need to know how to print any photo using A4 Paper size in thr main tray with out prompet to insert photo paper in the photo tray ... Please help

by the way I am using Ipad

Photosmart C6280 not printing color/both sides with Mac

Hello HP Community,
I have a Macbook Pro running iOS X 10.9.2 and a AIO Photosmart C6280. I am have downloaded the printing/scanning software and drivers. Everything installed without problem. I have also scanned with no problem. However, no matter what program I am trying to print from on my Macbook, the printer will not print in color and also will not print on both sides - even when the double sided feature is checked off.
I have been to all the discussion forums of relevance and can't find anyone with my same problem. Those that have similar problems, are running different versions of iOS and the steps suggested they take are not possible with this version. Please Help!

Hello HP_USER,
Welcome to the HP Forums.
I see that you're unable to print in color from you Mac 10.9.2. I will try to help you with this.
Have you tried making a color copy from the printer? If not please do so, this is to see if the printer is having the issue stand alone.
I would also recommend looking at these documents:
Missing, Faded, or Dull Colors
Wrong Colors
As for it not duplexing, according to the User's Guide, this printer doesn't duplex as in it doesn't have a duplexer. If you are manual duplexing that would be slightly different, as it requires you to be flipping the page after the first side has come out. This document can assist you with that: Print on Both Sides of the Paper (Manual Duplexing)
I hope this helps you out, thank you for posting on the HP Forums.
I worked on behalf of HP.

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart C5380 not printing colors as it should

I'm having a problem with printing. Up until the other day I was printing ok, but suddenly when I went to print instead of printing red, a yellowish orange color was printing, and purple was printing a very light blue. I cleaned the printhead, which resulted in red printing in yellow. I used the clean printhead option on the printer settings, colors are printing mostly ok. Just some lines are more faded than others. The colors that print with this are orange, green, purpule, yellow, pink and blue. I also tried to print in grayscale, which ended up printing in green. Any ideas of how to fix this problem??? Thanks

Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c5380 is not printing colors correctly. I am happy to look into this for you! Please, take a look through this guide, Colors on Copies Are Incorrect. If this guide does not resolve your issue, then the printer may need to be serviced/ or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

HP Photosmart 7525 not printing color correctly

HP Photosmart 7525 will not print color from any application.
Operating system: Windows 7 Home Premium.
Grayscale is not on.
Tried printing with discolored background correction
Tried each of the color management options separately from discolored background correction and combined with it.
Replaced the ink, and the result was worse!
The quality report shows no color ink whatsoever, and from the display, it looks like the printer believes it has no color ink left.

Attempted to clean cartridges and align the printer through the display pad: no luck.

Photosmart c310 not printing or copying color

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