Photosmart C4385 "Device Not Reachable"

I know this has been addressed in other threads, but none of the solutions have worked for me and my configuration is a little different. So here goes:
I'm running OS 10.6 Snow Leopard with my C4385. My computer is connected to a wireless network via an extender. I don't know anything about the router other than it's probably a Cisco since that's in the network name. The router and extender are both in my landlord's house, so I don't have access to them to reboot, check settings, or anything. Until this morning my printer was associated with the main network, which worked fine, but the signal is very weak and I would rather have it associated with the extender network. I went through the HP Setup Assistant and now all I get is the "Device Not Reachable" error message, whether I use the extender or main network.
I printed a Network Configuration Page and typed the printer's IP into my browser, and it shows up just fine, saying it's connected to the main network. Print & Fax under System Preferences disagrees and I can't print at all anymore (except with the USB cable). The only thing I changed recently is switching to a manual IP address for my laptop since I had lots of connectivity issues with automatic IPs, but after that everything worked until this morning when I ran Setup Assistant.
Sorry for writing a novel. I wish I had more information about the hardware but my landlord's not very helpful with these sorts of things. Any advice would be great! I've tried scrubbing software and reinstalling it and resetting the printing system, with no luck.

I see a couple of potential problems, here.
First, adding the printer by IP is dicey. If the router changes the printer's IP (actually WHEN it does, because eventually it will), then your Mac may lose track of it. Plus, adding by IP usually only enables printing, not scanning.
Second, HP printers don't seem to play well with wifi extenders. Is there a way to move your printer so that it is connected to the main router, not the extender?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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It sounds like the Macs and the printer just aren't communicating.
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Hi all,
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ASA5520:-
access-list inside_access_in extended permit ip 192.6.14.0 255.255.255.0 10.2.0.0 255.255.0.0
access-list inside_access_in extended permit ip 10.1.0.0 255.255.0.0 10.2.0.0 255.255.0.0
access-list inside_nat0_outbound extended permit ip 192.6.14.0 255.255.255.0 10.2.0.0 255.255.0.0
access-list inside_nat0_outbound extended permit ip 10.1.0.0 255.255.0.0 10.2.0.0 255.255.0.0
access-list splittunnelacl_JNC_AUH extended permit ip 192.6.14.0 255.255.255.0 10.2.0.0 255.255.0.0
access-list splittunnelacl_JNC_AUH extended permit ip 10.1.0.0 255.255.0.0 10.2.0.0 255.255.0.0
access-list Outside_cryptomap_65534.191 extended permit ip object-group DM_INLINE_NETWORK_103 10.2.0.0 255.255.0.0
jashanmalasa/sec/act# sho run obj
jashanmalasa/sec/act# sho run object-group | b DM_INLINE_NETWORK_103
object-group network DM_INLINE_NETWORK_103
network-object 10.1.0.0 255.255.0.0
network-object 192.6.14.0 255.255.255.0
group-policy AUHNEW internal
group-policy AUHNEW attributes
dns-server value 192.6.14.189 192.6.14.182
vpn-access-hours none
vpn-idle-timeout none
vpn-session-timeout none
vpn-filter none
vpn-tunnel-protocol IPSec
ip-comp disable
re-xauth disable
pfs enable
ipsec-udp disable
split-tunnel-policy tunnelspecified
split-tunnel-network-list value
default-domain value xxxxxx
secure-unit-authentication disable
user-authentication disable
user-authentication-idle-timeout none
ip-phone-bypass disable
leap-bypass disable
nem enable
tunnel-group AUHNEW type remote-access
tunnel-group AUHNEW general-attributes
authorization-server-group LOCAL
default-group-policy AUHNEW
tunnel-group AUHNEW ipsec-attributes
pre-shared-key *****
peer-id-validate nocheck
isakmp ikev1-user-authentication none
Cisco2911:-
Current configuration : 10258 bytes
! Last configuration change at 19:06:18 AST Thu May 8 2014 by admin
! NVRAM config last updated at 19:01:43 AST Thu May 8 2014 by admin
! NVRAM config last updated at 19:01:43 AST Thu May 8 2014 by admin
version 15.1
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
service password-encryption
hostname AUHOffice_RTR
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.151-4.M4.bin
boot-end-marker
card type e1 0 0
no aaa new-model
clock timezone AST 4 0
network-clock-participate wic 0
network-clock-select 1 E1 0/0/0
no ipv6 cef
ip source-route
ip cef
ip name-server 213.42.xxx.xxx
multilink bundle-name authenticated
isdn switch-type primary-net5
crypto pki token default removal timeout 0
voice-card 0
dspfarm
dsp services dspfarm
voice service voip
fax protocol pass-through g711ulaw
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
codec preference 4 g729br8
voice class h323 1
h225 timeout tcp establish 3
voice translation-rule 1
rule 1 /^9$.*$/ /\1/
voice translation-rule 2
rule 1 /^0$2.......$$/ /00\1/
rule 2 /^0$3.......$$/ /00\1/
rule 3 /^0$4.......$$/ /00\1/
rule 4 /^0$5........$$/ /00\1/
rule 5 /^0$6.......$$/ /00\1/
rule 6 /^0$7.......$$/ /00\1/
rule 7 /^0$9.......$$/ /00\1/
rule 8 /^00$.*$/ /0\1/
rule 9 /^.......$/ /0&/
rule 10 // /000\1/
voice translation-rule 3
rule 1 /^3../ /026969&/
voice translation-profile FROM_PSTN
translate calling 2
translate called 1
voice translation-profile TO_PSTN
translate calling 3
license udi pid CISCO2911/K9 sn xxxxxxxxx
license accept end user agreement
license boot module c2900 technology-package securityk9
hw-module pvdm 0/0
hw-module sm 1
username admin privilege 15 secret 4 Ckg/sS5mzi4xFYrh1ggXo92THcL6Z0c6ng70wM9oOxg
redundancy
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-10,16
crypto ipsec client ezvpn jashanvpn
connect auto
group AUHNEW key jashvpn786
mode network-extension
peer 83.111.xxx.xxx
acl 150
nat allow
nat acl 110
xauth userid mode interactive
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
ip address 10.2.0.1 255.255.255.248
ip nat inside
ip virtual-reassembly in
ip tcp adjust-mss 1430
ip policy route-map temp
duplex auto
speed auto
crypto ipsec client ezvpn jashanvpn inside
h323-gateway voip interface
h323-gateway voip bind srcaddr 10.2.0.1
interface GigabitEthernet0/1
description *** Connected to 40MB Internet ***
no ip address
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
pppoe enable group global
pppoe-client dial-pool-number 1
interface GigabitEthernet0/2
ip address 10.2.0.11 255.255.255.248
duplex auto
speed auto
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
interface SM1/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.2.0.3 255.255.255.248
!Application: CUE Running on SM
service-module ip default-gateway 10.2.0.1
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
interface Vlan1
no ip address
interface Dialer0
description *** JASHANMAL 40MB Internet ***
ip address negotiated
ip mtu 1492
ip nat outside
ip virtual-reassembly in
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname xxxxx
ppp chap password 7 0252150B0C0D5B2748
ppp pap sent-username xxxxxx password 7 15461A5C03217F222C
crypto ipsec client ezvpn jashanvpn
ip forward-protocol nd
no ip http server
no ip http secure-server
ip nat inside source route-map nonat interface Dialer0 overload
ip route 0.0.0.0 0.0.0.0 Dialer0
ip route 10.2.0.0 255.255.248.0 10.2.0.2
ip route 10.2.0.3 255.255.255.255 SM1/0
ip route 10.2.6.1 255.255.255.255 10.2.0.2
ip route 10.2.7.1 255.255.255.255 10.2.0.2
ip route 172.16.5.0 255.255.255.0 10.2.0.2
access-list 100 deny   ip 10.2.4.0 0.0.0.255 10.1.15.0 0.0.0.255
access-list 100 deny   ip 10.2.4.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 100 deny   ip 10.2.4.0 0.0.0.255 10.1.50.0 0.0.0.255
access-list 100 deny   ip 10.2.4.0 0.0.0.255 10.1.2.0 0.0.0.255
access-list 100 deny   ip 172.16.5.0 0.0.0.255 10.1.6.0 0.0.0.255
access-list 100 permit ip 10.2.4.0 0.0.0.255 any
access-list 100 permit ip 172.16.5.0 0.0.0.255 any
access-list 110 deny   ip 10.2.0.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.2.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.3.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.1.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.5.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.5.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.3.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.2.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.1.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.0.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.4.0 0.0.0.255 10.1.9.0 0.0.0.255
access-list 110 deny   ip 10.2.4.0 0.0.0.255 10.1.50.0 0.0.0.255
access-list 110 deny   ip 10.2.4.0 0.0.0.255 10.1.15.0 0.0.0.255
access-list 110 deny   ip 10.2.4.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 10.2.4.0 0.0.0.255 10.1.2.0 0.0.0.255
access-list 110 deny   ip 10.2.6.0 0.0.0.255 10.1.15.0 0.0.0.255
access-list 110 deny   ip 10.2.6.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 10.2.6.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 192.6.14.0 0.0.0.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 10.1.0.0 0.0.255.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 10.1.9.0 0.0.0.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 10.1.50.0 0.0.0.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 10.1.15.0 0.0.0.255
access-list 110 deny   ip 172.16.5.0 0.0.0.255 10.1.2.0 0.0.0.255
access-list 110 permit ip host 10.2.6.1 any
access-list 110 permit ip host 10.2.6.2 any
access-list 110 permit ip host 10.2.6.3 any
access-list 110 permit ip host 10.2.6.4 any
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 86.96.201.72 eq 10008
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 86.96.254.136 eq 10008
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 216.52.207.67 eq www
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 199.168.151.22 eq www
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 199.168.148.22 eq www
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 199.168.149.22 eq www
access-list 110 permit tcp 10.2.0.0 0.0.255.255 host 199.168.150.22 eq www
access-list 110 permit tcp 172.16.5.0 0.0.0.255 any
access-list 150 permit ip 10.2.4.0 0.0.0.255 any
access-list 150 permit ip 10.2.0.0 0.0.0.255 any
access-list 150 permit ip 10.2.1.0 0.0.0.255 any
access-list 150 permit ip 10.2.2.0 0.0.0.255 any
access-list 150 permit ip 10.2.3.0 0.0.0.255 any
access-list 150 permit ip 10.2.5.0 0.0.0.255 any
access-list 150 permit ip 10.2.6.0 0.0.0.255 any
access-list 150 permit ip 172.16.5.0 0.0.0.255 any
access-list 150 permit ip 10.2.7.0 0.0.0.255 any
route-map temp permit 100
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route-map temp permit 110
route-map nonat permit 10
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control-plane
voice-port 0/0/0:15
translation-profile incoming FROM_PSTN
bearer-cap Speech
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
dial-peer cor custom
name CCM
name 0
name 00
dial-peer cor list CCM
member CCM
member 0
member 00
dial-peer cor list 0
member 0
dial-peer cor list 00
member 0
member 00
dial-peer voice 100 voip
corlist incoming CCM
preference 1
destination-pattern [1-8]..
session target ipv4:10.1.2.12
incoming called-number [1-8]..
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 101 voip
corlist incoming CCM
huntstop
preference 2
destination-pattern [1-8]..
session target ipv4:10.1.2.11
incoming called-number [1-8]..
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 201 pots
corlist outgoing 0
translation-profile outgoing TO_PSTN
destination-pattern 0[1-9]T
incoming called-number .
direct-inward-dial
port 0/0/0:15
dial-peer voice 202 pots
corlist outgoing 0
translation-profile outgoing TO_PSTN
destination-pattern 00[1-9]T
incoming called-number .
direct-inward-dial
port 0/0/0:15
prefix 0
dial-peer voice 203 pots
corlist outgoing 00
translation-profile outgoing TO_PSTN
destination-pattern 000T
incoming called-number .
direct-inward-dial
port 0/0/0:15
prefix 00
gateway
timer receive-rtp 1200
gatekeeper
shutdown
call-manager-fallback
secondary-dialtone 0
max-conferences 8 gain -6
transfer-system full-consult
timeouts interdigit 4
ip source-address 10.2.0.1 port 2000
max-ephones 58
max-dn 100
system message primary Your Current Options SRST Mode
transfer-pattern .T
alias 1 300 to 279
call-forward pattern .T
time-zone 35
date-format dd-mm-yy
cor incoming 0 1 100 - 899
line con 0
password 7 030359065206234104
login local
line aux 0
password 7 030359065206234104
login local
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password 7 110E1B08431B09014E
login local
transport input all
line vty 5 15
password 7 030359065206234104
login local
transport input all
scheduler allocate 20000 1000
ntp master 1
end

Attached is the result from packet tracer of ASA5520-ASDM

ISE NODE NOT REACHABLE when building distributed deployment

I am trying to build a distributed deployment with the following personas:
2 policy admin nodes
2 monitoring nodes
4 policy service nodes
This was a project that was partially implemented but never in production. It was in a distributed deployment, but half the nodes were no longer working (http errors or devices weren't reachable or could not sync). I decided to start from scratch. All nodes were:
-de-registered
-application was reset to factory defaults on all nodes
-upgraded all 8 nodes to 1.1.4.218 patch 1
-installed all new certs and joined all nodes to the domain
-added to DNS forward and reverse lookup zones
When I make 1 admin node primary and register the other nodes (secondary admin, monitoring, policy services) the nodes successfully register and show up in the deployment window of the primary; however, all the nodes show as NODE NOT REACHABLE. After registration, I've noticed that the registered nodes are still showing as STANDALONE if I access the GUI. I've tried rebooting them manually after registration and they are still unreachable. I have also tried resetting the database user password from the CLI on both admin nodes and the results are always the same.

Originally I had added them all at the same time. I thought that maybe I just wasn't waiting long enough for the sync. I waited an entire day and all the nodes were still unreachable. At this point, I've de-registered all the nodes, rebooted all the nodes, converted the primary back to standalone (the remaining nodes never converted from standalone to distributed even when I rebooted them after registering despite a message that they were successfully registered), converted one node back to primary and tried to register just the secondary admin node giving it plenty of time to sync; this node is still not reachable from the primary.
I've quadruple checked the certificates on all the nodes, these certs were all added on the same day (just last week) and the default self-signed certs were removed.
I had restored from a backup on the primary so I might just rest the config on that node and try joining the other nodes before I restore again.

ISE 1.1.3.124 secondary node not reachable after registration

G'day All,
I'm constantly seeing that the sync and replication status for my secondary admin/monitor node in the primary node as node not reachable. The secondary still thinks it is in standalone mode. When I run the ISE diag tool connectivity tests I am able successfully ping the devices from each other using both hostname and ip and the nslookup also works fine between both nodes. Ping and nslookups also work from different networks within the environment. The two nodes are in the same vlan on a 6500 vss pair but on different switches of the pair. I'm new to ISE so any help is greatly appreciated.
Thanks All.
JS
Sent from Cisco Technical Support iPhone App

Hi Saurav,
Thanks for your prompt repsonse...
I have worked through that section of the document. The registration completes successfully, I've got NTP sync on both nodes and the system time on both nodes is identical.
I am only using the self signed certificates, but following the user guide instructions I have imported the secondary's cert into the primary node.
Just as of about 30 minutes ago, I saw an alarm on the Secondary ISE node stating that a Slow or Stuck Replication has been detected...
As I said in the original post, I can ping the fqdn's from each other so it appears that the DNS requirements have been satisfied.
I've changed the admin account password, I am certain that the ISE DB passwords are correct and the same on both nodes and the timezones for both nodes is the same also....
It looks to me that registration is fine, but the first full replication isn't completing successfully
Thanks,
JS

Cartridge error on Photosmart C4385

My printer keeps saying "Print cartridge missing or not detected. " Cartridges are there, fairly new and I was printing with this printer a week ago. What can I do?

Hi,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
Cartridge error on Photosmart C4385
Thanks!
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

Afaria Trial Server Not reachable

Hi All,
I created a SAP Afaria Trial account, the account has instantiated a Server with a IP private address
which is not reachable, I have tested the IP (10.17.3.207) with following tools
Ping.eu
Tracert
It fails to reach the server
I did the following :
Went to the site http://www.sapmobilesecure.com/
Clicked on Free Trail
Registered my self
Got Two emails with login credentials
Logged into the server https://portal.sapafaria.com/login.php
Got the Server IP(10.17.3.207) address from Server Tab from the Administrator menu
Tried to access the wsdl as follows from desktop chrome browser
http://10.17.3.207:7980/AfariaService/Policy?wsdl
Which returns following error message in the chrome browser (I have installed fiddler in chrome)
[Fiddler] The connection to '10.17.3.207' failed.
Error: TimedOut (0x274c).
System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly
respond after a period of time, or established connection failed because connected host has failed to respond
The IP provided is private(as tested from ping.eu).
Can any one help in any pointer to resolve the issue.

Hello Prakash,
as SAP Afaria is a tool for mobile devices, you might have a faster answer if you post this question in the SAP for Mobile Discussions (as that Space is more relevant for mobile-related problems).
Regards,
Laszlo

SPA 3102- STUN SERVER NOT REACHABLE

Hello,
Following are Line 1 settings of an SPA-3102
Nat mapping enabled=yes
Nat keep alive enabled=yes
Proxy server:correct proxy server specified
Outbound proxy server: Correct outbound proxy server specified
UserID and passwords are configured properly
SIP TAB:
RTP port min=16384
RTP port max=16390
Handle via received=yes
Insert via received=yes
Substitute via addr=yes
STUN enable=yes
STUN Server=aa.aa.com (correct STUN server configured)
Hadle via rport=yes
Inser via rport=yes
Send resp to SRC port=yes
STUN test enable=yes
TURN server=not configured
STUN test enable=yes
EXT IP=not configured
NAT keep alive INTVL=15
Problem:
On the REGISTER message I am receiving following warning
Warning: 399 spa "STUN Server Not Reachable"
User-Agent: Linksys/SPA3102-5.1.7(GW)
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: x-sipura, replaces
Would you please explain why I receive STUN not reachable warning? It is a reachable STUN server. SPA 3102 devices are placed behind ADSL modems of ITSP

I just noticed that you have Handle VIA received = yes, so if the proxy is responding with a 'received' tag, then the SPA would learn its external IP, without needing to contact the STUN server. I have a system that is behind NAT but does not need STUN or symmetric RTP, because it uses the IP from the received tag in the SDP. (In my case, I have the RTP ports forwarded to the SPA, so no port number translations are needed.)

Photosmart C4385 "Device Not Reachable"

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