Photosmart C4599 w. iMac OS 10.6.8 won't print. Error message "pipe broken" gone; still wont print

Printer would not print. The error message: "Pipe broken. printer cartridges can't move, Open door and release cartridges." However, when I opened the door they moved to the left and out of sight; I didn't see a broken pipe. When I closed the door, they moved back to the right. Did this several times, installed a new black cartridge because mine was low, got a message to align printer, which I did. Printer printed the alignment sheet, which I then scanned in and learned alignment was OK. Printer still did not print although error message had disappeared. Then I followed all of the steps in HP's troubleshooting support (all of which I'd done on my own before) Got a message Printer Ready, but printer still doesn't print. I tried some other files too, in case that one was corrupted in some way.
I just tried again - with a new file.No success. New error message: Unable to connect with printer; will try in 30 seconds. All lights on the printer are fine, including the wireless light.
Can someone help? Many thanks.

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Message Edited by kenzoviski on 08-19-2009 03:49 AM
Message Edited by kenzoviski on 08-19-2009 03:49 AM

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This question was solved.
View Solution.

What version of OS X?
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Photosmart C4599 w. iMac OS 10.6.8 won't print. Error message "pipe broken" gone; still wont print

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