Photosmart C4750 printer chops off photo prints on leading edge no matter what size, paper setting,

My Photosmart C4750 printer chops off the photo prints when using photo paper no matter what settings I use. I don't have any trouble when using regular paper. I have a Touchsmart 300 PC using windows 7 and I use either PMB from Sony for my photo editing or Corel Paint Shop. The problem seems to be in the printer. It starts printing the picture off the paper. Can you help me?

I called their tech support and they informed me that the printer was out of warranty so they could not give advice unless I payed the one time fee or bought a 1 year plan. First, the guy's India accent was so strong that I couldn't understand him. Next, the prices they wanted were almost the price of a new printer. So, I declined and wrote my post on the forum, but got no responses. Yours is the first. Then HP sent a survey. I gave all bad scores.
In March I got an e-mail saying I had a one year warranty and would I like to extend it. I called the number and got another India accented lady this time. In the background a little kid's voice was saying "Mom, Mom". This was not going to go well, I knew from the start. So I explained my problem over again. She told me to hold a minute then came back and said my printer was out of warranty. I read off the e-mail and she said that meant my printer had been out of warranty a year and was asking if I wanted to extend. I asked the cost and again it was the price of the printer so I said NO. She asked if I wanted help to solve my problem. I asked if she was going to charge for it and she said Yes. I told her I would just buy a different printer and hung up. HP sent another survey and I gave all bad scores again and wrote the comment that I will never buy another HP printer. I heard Epson Printers are very good for photo work. I will give them a try.

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This question was solved.
View Solution.

Hi,
The C6380 is supported in Windows 8 and has a Full Solution Download. I would try using the Print Install Wizard to help download and install the drivers.
Try this link for the Print Install Wizard.
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Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

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Photosmart C4750 printer chops off photo prints on leading edge no matter what size, paper setting,

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