PhotoSmart C4795 Behaving Oddly when not in use

Hello,
My printer prints fine, but between jobs it will suddenly advance itself through the scan, print, and copy menus, insisting that it needs a memory card or that I need to place an image to scan, etc. It moves between the menus of its own accord.
We've tried turning it off and resetting it, but the problem has continued, and the issue with the revolving menues happens whether we print or not. It even does it when no one is at the computer. We can be off watching television and hear it beeping as it goes to the next screen.
As I'm guessing that I don't have a ghost in my printer, what is wrong with my machine, and how do I fix it?
Thanks,
MasySyma

Hi,
I would be guessing that you don't have a "ghost" either... but you never know....
How long have you had the printer? When completing the alignment phase after inserting new cartridges, did you scan the alignment page to finish the alignment process? Here are the steps to do this if you haven't.... sometimes not completing this phase causes strange behaviors. Step 8 of this document:
Setting up your product
The other thing that might help solve this is the Print Diagnostic tool. I am attaching a link to the "Diagnostic Tools" document and you can choose to download the Print one.
HP Diagnostic Tools
See if either of these help....
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

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How do you set the printer to sleep when not in use?
This question was solved.
View Solution.

Page 65 of your User Guide has all the information.
The HP Photosmart Energy Save Mode reduces energy use by entering a sleep mode after 5 minutes of inactivity.
The time to sleep mode can be extended to 10 or 15 minutes.
NOTE: This feature is on by default and cannot be turned off.
To set Energy Save Mode
1. Touch the Setup icon.
2. Touch Preferences.
3. Scroll through the options and touch Energy Save Mode.
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panic(cpu 0 caller 0xffffff8002443908): "zalloc: \"buf.8192\" (878 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:1826
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0xffffff800aafb2b0 : 0xffffff800241d626
0xffffff800aafb320 : 0xffffff8002443908
0xffffff800aafb400 : 0xffffff80024de8d8
0xffffff800aafb450 : 0xffffff80024de395
0xffffff800aafb500 : 0xffffff80024dd64b
0xffffff800aafb530 : 0xffffff80024dd7f7
0xffffff800aafb550 : 0xffffff80026e7766
0xffffff800aafb5c0 : 0xffffff800272024c
0xffffff800aafb5e0 : 0xffffff8002721314
0xffffff800aafb680 : 0xffffff800271d2a0
0xffffff800aafb790 : 0xffffff800271959c
0xffffff800aafb840 : 0xffffff800271936a
0xffffff800aafb8c0 : 0xffffff80025137df
0xffffff800aafb910 : 0xffffff8002509fe1
0xffffff800aafb950 : 0xffffff800252685c
0xffffff800aafba00 : 0xffffff8002526679
0xffffff800aafba30 : 0xffffff8002712518
0xffffff800aafbaa0 : 0xffffff8002511c46
0xffffff800aafbae0 : 0xffffff800250936c
0xffffff800aafbb90 : 0xffffff80024fbb49
0xffffff800aafbc40 : 0xffffff80024fc314
0xffffff800aafbf50 : 0xffffff80027e182a
0xffffff800aafbfb0 : 0xffffff80024ced33
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Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel slide:     0x0000000002200000
Kernel text base: 0xffffff8002400000
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System uptime in nanoseconds: 39390380895329
vm objects:17562048
vm object hash entri:2264400
VM map entries:6216720
pv_list:19034112
vm pages:74043792
kalloc.32:1826816
kalloc.64:170766336
kalloc.128:649785344
kalloc.256:648183808
kalloc.512:2285568
kalloc.1024:2637824
kalloc.4096:2387968
kalloc.8192:3989504
ipc ports:2168672
threads:1166880
vnodes:16507128
namecache:6952320
HFS node:21840864
HFS fork:6352896
decmpfs_cnode:2244312
buf.8192:7192576
ubc_info zone:3559464
vnode pager structur:1978800
Kernel Stacks:1982464
PageTables:44011520
Kalloc.Large:12347186
Backtrace suspected of leaking: (outstanding bytes: 236544)
0xffffff80024435b9
0xffffff80024245ed
0xffffff80027ee1bd
0xffffff80028507f7
0xffffff800285075b
0xffffff7f82b6b1ac
0xffffff7f82b72922
0xffffff7f82ab138b
0xffffff7f82ab49b0
0xffffff7f829f843c
0xffffff800243dcde
      Kernel Extensions in backtrace:
         com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000->0xffffff7f82a1cfff
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            dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000
            dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f8297c000
         com.seagate.driver.PowSecDriverCore(5.2.2)[F1208D07-4D35-0191-3638-3D7CA8C9D5CF ]@0xffffff7f82b69000->0xffffff7f82ba1fff
            dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7f82a4c000
            dependency: com.apple.iokit.IOSCSIBlockCommandsDevice(3.5.1)[E4EAAA05-F607-3299-AE72-998D19 A5EA17]@0xffffff7f82aae000
            dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f8297c000
            dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000
            dependency: com.apple.iokit.IOFireWireSBP2(4.2.0)[2B060BAD-9A9B-3A52-A742-A37CDFC59570]@0xf fffff7f82b4b000
last loaded kext at 1223700924328: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f84440000, size 16384)
last unloaded kext at 1481342745694: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f84440000, size 12288)
loaded kexts:
com.pogoplug.filesystems.ppfs          2010.10.7
com.seagate.driver.PowSecLeafDriver_10_5          5.2.2
com.seagate.driver.PowSecDriverCore          5.2.2
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHDA          2.3.1f2
com.apple.driver.AppleBluetoothMultitouch          75.15
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.filesystems.autofs          3.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.kext.AMDFramebuffer          8.0.0
com.apple.ATIRadeonX2000          8.0.0
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AppleUSBHub          5.2.5
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AirPort.Atheros40          600.70.23
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.nvenet          2.0.19
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleUSBOHCI          5.2.5
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          165.5
com.apple.driver.AppleHIDKeyboard          165.5
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
com.apple.driver.AppleMultitouchDriver          235.28
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.kext.triggers          1.0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleUSBAudio          2.9.0f6
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.kext.AMD4600Controller          8.0.0
com.apple.kext.AMDSupport          8.0.0
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOFireWireSBP2          4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0

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*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/
Update the [[Using the Java plugin with Firefox|Java]] plugin to the latest version.
*http://kb.mozillazine.org/Java
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

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PhotoSmart C4795 Behaving Oddly when not in use

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