Photosmart C4795 printer problem - Can't print from my HP laptop

I have tried running the diagnostic tool. It indicates the printer is offline. I can't figure out how to reconnect. I have windows XP. I've been on the phone with ATT/HP for over an hour with no resolution. Please help!
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Reinstall the full featured software and drivers from here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3940574
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I worked for HP but now I'm retired!

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Exactly what printer are you referring to?
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Photosmart 5580 will no longer print from my wifes laptop, only from the desktop computer

Hello,
We have an HP computer with a photosmart 5580. We also have a lynksis wireless network set up for the home for all of the kids laptops. My wife and kids used to have the capability to print documents from their laptops. I am not sure if it was going through the wireless network or the bluetooth technology on the laptops. Recently we have run into the problem that they are no longer able to print from their laptops and even from the desktop we have not been able to print. I have had to reinstall the printer onto the desktop 2 times to make the printer work. But then a week or 2 later the computer stops recognizing the printer and I will have to reinstall it. The desktop is only 2 years old but it is barely used since everyone has a laptop. Also a friend of ours says that by doing a disk defrag on the computer that it messes up anything that we have connected to the computer. I strongly disagree with that statement and like I told my wife, if that were the case then the printer would have stopped working last year, but she takes this friends advice seriously and told me to stop the defrags completely.
I am thinking that it may be something in the registry that is causing this problem. Am I headed in the right direction or does anyone else have a different idea to correct this problem?
Thanks

Well, I think the problem is that the printer is getting a different IP address from the router periodically and the printer software cannot keep track of the printer.
The best way to fix this is to reserve an IP address for the printer so that it has the same IP address all the time. Do you need help doing this?
Unless I am missing something, this system is not using Bluetooth, but the Linksys 802.11 wireless system and defragging your hard drive has nothing to do with it (and is generally a waste of time, anyway).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I can't print from my hp laptop to my hp printer.

I have tried to uninstall and reinstall the device drivers but it just will not print from my laptop. I keep getting messages that I have to register the device, I all ready did that. If I try to reregister the printer it does not accept the pin I recieved in my email. What is happening. Help Please. I have tickets to order for my daughters concert and need to order them now before they sell out. what can I do to solve this problem?

Hi angiekiss1,
Thank you for visiting the HP Support Forums! I see you are not able to print to your HP Printer, to better assist you can you please let me know the following:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. Were you trying to setup the Scan to Email feature, is that where you got the pin # from?
5. Where is it requiring you to register the printer?
I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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How do I change my photosmart plus printer from usb to wireless

Could not get my wireless photosmart printer to connect to my computer and had to do it by way of usb hook up. I am operating win 7. How do I now convert from usb to wireless?

Hi,
What is your printer ? Please try this:
Click Start > All Program > HP > HP Photosmart {your printer} > Printer Setup & Software.
You should see a screen, select "Convert a USB connected printer to wireless"
Follow instruction from there.
Good luck.
BH
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Printer connected by USB to the Windows 7 desktop. Printing is fine. I have both computers on the same workgroup network, file sharing is ok. My laptop finds the printer on the network, but there is apparently a driver problem. The disc that came with the printer will only install on XP and Vista, so downloaded the drivers for the new windows 7 desktop. I either get a "Failed to Print" message or "The handle is invalid". When I tried to connect with the printer through network sharing, and tried to open it, I was told the wrong drivers were located on the server. It looked for a file with *.inf. Do I hve the wrong drivers on the desktop or do I need to install the drivers on the laptop? I never had this problem with my old Vista desktop.
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View Solution.

If it is not wireless it is USB connected. So you need to choose USB connected and let the program do it's thing. Are you trying to share the printer from the desktop to the laptop? If yes, just go to Add Printer and follow the instruction. Make sure File and Print Sharing is enabled on the desktop.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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I don't know how to print wireless with my HP Photosmart C4795 printer

How do I print wireless? It says on the box it came in to just touch one button. Which Button?
I thank-you for your help in advance.
Linda

The easiest way to print wirelessly is to get the latest software for your printer from the "Support & Drivers" link at the top of this page.
When you start this process, make sure the USB cable is NOT plugged into your printer. When the software asks, choose a Network (or Wireless) installation type. Plug in the USB cable only when it asks.
The one button method requires newer wireless routers and you still have to install the software, so the method above is overall more straightforward.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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jamschwab,
. . . I get an error message.
What is the text of the error message?
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http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/Photosmart-C4795-quot-Dev ice-Not-Reachable-quot-When-Configuring/m-p/137425
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http://support.apple.com/kb/ht3669
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Imac Mac OS X (10.4.11)
Is your operating system listed correctly?

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Photosmart C4795 printer problem - Can't print from my HP laptop

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