Photosmart C4795 Wireless. Won't communicate with Mac Computer unless its through Ethernet cable

Hello,
I recently just purchased a new router (MediaLink) and had to change the name of my wifi account. Before, my printer was communicating and working perfectly with my Macbook Pro (10.6.8). Since I installed the new router, my printer is not being recognized by the computer. It states it is "not connected."
My first step:
I used HP Setup Assistant to reinstall my printer and configure it to the new wifi name.
It went through and connected to the internet, HOWEVER, when I got to the IP page, with the printer connected via USB, it said that "Device is not connected" and mentioned that my COMPUTER was not communicating with the wifi (even though I had full bars and was on the internet at the time).
Then I unplugged the printer and plugged in the ETHERNET Cable directly from the router and the printer was immediately recognized. I was in the other room and printing. But when I unplugged the ethernet cable, the printer disapeared! and went back to its original state! "Not connected/found"
My second step:
I proceeded to search MANY online forums AND call HP (they were no help since my warrenty is out) and did a few different steps:
Uninstalled and reinstalled HP setup and software
Downloaded softwere compatable with Mac Os 10.6.8
Unplugged printer, computer, and router and then replugged it in
Reset printer
Reset printer to factory settings
Reset printing system on my computer via system preferences
Tried manually adding printer via IP address
Adding printer normally from system pref. (the printer was not found UNLESS I was plugged into the Ethernet cable)
AND I HAVE HAD NO LUCK AT ALL!!! Before the new router, the printer has been fine! and was so easy!! What is happening and what can I do to fix it? Im considering purchasing a new printer Im so frustrated.
Please help!
Thank you.

You don't need a new printer, you need a new router - one that supports Bonjour, which your Mac needs to communicate with your printer.
Is this router supplied by your ISP?  Did you contact them about it?  If you bought the router yourself, I recommend returning it and getting a standard router like Netgear or Linksys.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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