Photosmart C5280 all-in-one Cartridges error message

hi, I have a Photosmart C5280 all-in-one. It's been good until today when I got an error message:
! Print Cartridges refer to printer documentation.
I've only ever used genuine HP cartridges. I have the correct ones in - 75XL tricolour and 74XL black.
I've taken them out, reseated them several times to no avail, the error message will not leave and the printer will not function. Any ideas please?

Hi there Crouch11,
Welcome to the Forums
I noticed the issue you are having with your Photosmart C5280 now showing you an ink cartridge error. I suggest following the guide below to see if this can be resolved for you.
'Incompatible Cartridge' or 'Cartridge Failed' Message Displays on the Computer in Windows After Ins...
Feel free to reply with any issues you may have and I will do my best to help.
Thanks,
R a i n b o w 7000I work on behalf of HP
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Hi,
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Hello lightweight,
Welcome to the HP Support Forums!
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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I am employed by HP

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I am not an employee of HP, I am a volunteer posting here on my own time.
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