Photosmart c6150 not printing in Win 7

I am running WIndows 7 64 bit and I have installed the latest HP drivers for the Photosmart C6150 and it installs correctly. The HP print test page runs fine in wireless and USB. For some reason any windows based print job goes to the spooler and then diappears without printing. I can't even generate a test page from Printer Properties in Windows. The scan function works fine. Any ideas? I opened up all the TCP and UDP ports. Really strange.
Thanks

Hi @wa7dxq,
Welcome to the HP Forums!
I noticed that your software always fail when using the HP Print and Scan Doctor, with your HP Photosmart c6180, running Windows 7. I am happy to help with this scanning issue!
 For further assistance, I will need to know some more information:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, I would suggest to try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

  • Photosmart 6520 not printing black.

    I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
    Does not work.
    This question was solved.
    View Solution.

    Hi @Mtimmer 
    I see you are having troubles with your black ink.
    Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Hp photosmart 7510 not printing photos

    1- hp photosmart 7510 not printing photos in the e mail  contents .. only text  printed and empty paper with evry print order .... why ?????
    2-  I  need to know how to print any photo using A4 Paper size  in thr main tray  with out prompet to insert photo paper in the photo tray ... Please help

    by the way I am using Ipad

  • Photosmart 3210 not printing with full black cartridge.

    My photosmart 3210 has had 2 new black cartridges installed and the display acknowledges they are full. However, it refuses to print in black. I have cleaned the heads, successfully aligned the printer but black is still missing from anything I print including test pages. All the printer does is print the black bits using a combination of other inks, which usually results in a in a wine colour. Please could somebody help me.

    JenBrock...did you ever get a solution?  I am having the same problem and have tried all the same troubleshooting options with no sucess.  I also tried to calibrate the color and the background color on the grey squares did not print nor did the black numbers that corrispond to each square print.  Help please...Anyone?!!!

  • Hp photosmart c6180 not printing from new imac? not sure what the problem is?

    Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

    Hello MacBudgie
    What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
    'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • HP ENVY 5530 will NOT print in win 8.1

    New HP ENVY 5530 wireless printer bought 2 days ago. Will NOT print a single document in Windows 8.1. It's scanning perfectly, I can also print from my Android HP eprint App perfectly. The printer is showing as connected and working properly (as evidenced by printing ability from other device).
    The printer acknowledges I'm trying to print a Word doc, the printer message box, when clicked, shows me the document has been sent to the printer yet it sits there for about 3 - 4 seconds then ...DISAPPEARS and no document comes out the printer.
    I have done everything I can think of....And, looking at the printer properties, it seems to have created its own dedicated Port which shows as "WSD...long number etc" Please help. Thanks!

    UPDATE: I am utterly discouraged, frustrated and pretty annoyed now. Windows 8 and 8.1 are obviously the cause ofserious issues with HP ENVY 5530 (and other HP printers!) I have been on the phone since 11/26/13 and spoken to no less than 6 different people, one of which was a supervisor (Jay) at the HP Total Care Tech Support dept. My issue has slowly been escalated to the Lead Stream Dept. which was of no concrete help! I just got off the phone with one of the engineers (name: Sanal, in India) and he could not resolve the issue ater uninstalling, reinstalling and cleaning up the registry, checking the spooler etc etc. His advice was to call my ISP Comcast and get them to change the 'channel' to 11 as the printer works best under channel 11....?!?! WHY? I am not about to include another party to add to my issue! I think I need to take this printer back and buy one that I have researched and know for a fact works perfectly under Win 8.1!!!! I am so angry at this minute! How is this in god's name possible not to have a patch for this APPARENTLY COMMON issue your HP newer model printers are having with win 8 and 8.1??? I was reassured each and every time the issue would be resolved during each and every call I made! No one can resolve the inability of the printer and laptop to communicate. It shows are connected, online, functioning, is set up and installed properly.... it will scan, copy and even print docs from my Android YET NOTHING will print not even a test page from my Acer Laptop which is less than 10 months old!! HP scan doctor cannot figure out what is wrong either. Its test page does not print, yet its INTERNAL test page printed just fine. SMH.....sigh.....

  • HP Photosmart 6510 not printing black after cartridge cchange

    I see the issue of not being able to print in black after a black cartridge change is not new.  This is not the first time I have change the black cartridge but it is the first time I had this issue arise.  I have followed the various peices of advice and troubleshooting suggested to no avail.  
    Troubleshooting done thus far:
    Remove and reseat black ink cartridge 
    Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
    Run align print heads several times...first used printer menu and then a few times using HP tool on PC
    Black either does not print or is very light, almost illegible.  Any other troubleshooting techniques?

    For the Photosmart 6510 the troubleshooting steps in the document here may help.  Especially make sure the vents are cleared.  If that does not resolve the issue then resetting the printer as described in the post here may help.  If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart D5360 Not Printing

     Below is a copy and past of a previous post.  Forgive me for posting the same question twice.  I didn't know if yesterday's post would be eligible for today's expert advice forum.  Here is a small update.  I am on my way out to get a new printer cartridge, although I doubt if that is the solution.  I really need this printer to work in order to print resumes for my job hunt.  If I don't have any luck with the forum, I guess I will have to spend $37 for phone support.  I can't really afford it right now, so I've got my fingers crossed and will check back later.
    Printer: Photosmart D5360
    Model Q8361A
    Problem:  This happened after I tried to reinstall the printer after not using it for several months.  The printer behaves like it is going to print, it says it is printing, but nothing happens.  It will print a test page, but not a diagnostic page.  It will not print a pdf or anything from MS Word, or Wordpad. 
    My computer is a Dell Studio 1536 laptop with Vista Home Premium.
    I have uninstalled and reinstalled 7 times, so I am sure I am doing it correctly and not connecting the USB too soon.  I tried it with another USB from another printer.  So I don’t think the cable is defective.
    There is no flashing warning message on the front of the printer.  No cartridge obstruction, no paper jam.
    I have run the diagnostic utility, it detects no problem.
    It is selected as the default printer, USB001 virtual printer port for USB. 
    When I try to print a test page from the Properties dialogue box, it doesn’t work.
    Note:  I doubt if this is relevant, but I should mention, the black ink is empty, although the cartridge is still in.   I didn’t want to buy another cartridge until I find out if the printer can be fixed. 

    Thanks for trying to help with this Wixma.  Here are the results. 
    I took out the black cartridge and attempted to print a word doc.  First the solution center came up and told me the printer was offline.  I plugged the USB into another port and it told me the cartridge was not available.  Then it proceeded as if to print, but didn’t.  The Windows Driver Software Installation popped up and told me it was installing drivers (I don’t know why because they are already installed).  Then it tells me it is ready to use.  Meanwhile, the printer status says it is printing, but it isn’t.  I cancelled the print job, and installed a new black HP #74 cartridge.  The printer prompted me to align.  I pressed “okay”.  When the printer is ready, I attempt to print the doc again, but with the same results.  I doubt if the color cartridge is clogged, because I was able to print test pages when I installed it. 

  • Photosmart C309 not printing correctly

    I just bought a Photosmart C309 and can't get it to print straight. I changed the paper several times but it does not help.
    Does anyone have an answer 

    What do you mean its not printing straight?
    maybe its not correctly align?
    try to re align it... and see if it works
    19chinovz76

  • HP Photosmart premium not printing correct colors or contrast on photo paper.

    My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper.  This happens with using most any application and setting the paper type to one of the photo papers...  By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum).  When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
    I have the same issue with 8.5 x 11 inch photopaper.  Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good).  The ICC "Color Profiles" look to be OK (at least the titles are correct).
    Anyone have any ideas?

    Try the troubleshooting steps in this page.  My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink.  This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Photosmart C3135 "Not Printing right with Gimp-print for p1000"

    Hi I am having trouble using my HP PhotoSmart C3135. First I will explain how it is set up.
    Wireless Setting's for Macbook - Mac 10.4.8
    HP Photosmart C3135 - Connection "bonjour"
    Print using "HP Photosmart P100 - Gimp-Print v5.0.0-beta2
    Wireless Setting's for Hp Laptop - Windows Xp Home
    HP Photosmart C3135 - Connection "bonjour"
    Print using "HP Photosmart C3100 Series"
    Corded Setting's for Macbook - Mac 10.4.8
    HP Photosmart C3135 - Connection "USB"
    Print using "HP Photosmart C3100 Series"
    The Macbook wireless does not print with photo options, All pictures are dark and some Printed text is bigger than on USB or HP Laptop.
    The Hp Laptop Wireless Works Great With Printing. But the actual software that is installed does not pick up the printer. Though I have not tried everything Yet to get the software to pick it up.
    On the Macbook with Bonjour
    I go to add printer well it Auto-SeIect's the driver "HP All-in-One 4.0"
    So I click Add. Then Error:-9672 comes up. So I had to Click Hp in the list then I click HP PhotoSmart P1000 Gimp-Print.
    On Hp I went and plugged the printer in
    Went to "Control Panel"
    Printer's and Fax
    Went to the side panel Clicked "Add Pinter"
    Went through the setup and had to put the disc in.
    Software came up as "HP PhotoSmart C3100 Series"
    then downloaded "Bonjour for Windows"
    Plugged in the Printer into My Airport Extreme/with Built in Dial-up-Modem
    Then opened up Bonjour went through the setup
    Print using "HP PhotoSmart C3100 Series"
    Then Deleted the USB HP PhotoSmart C3135
    And kept the Bonjour HP PhotoSmart C3135
    Well I had to do it this way because the "Bonjour" printer list did not have the hp driver.
    Does Anyone know how to add the "HP PhotoSmart C3100 Series" Driver to the Mac list.
    Please Help

    I gave up for now

  • Photosmart 6510 not printing black

    I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
    What gives?
    Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

    Hello VideoBandit,
    Welcome to the HP Forums.
    I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Please feel free to write me back if you are still having issues or if you have any additional questions.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photosmart C410 not printing black

    My printer suddenly stopped printing black. I have changed both the photo black and the black cartridges but hasn't helped. Any suggestions?

    The document here has troubleshooting steps that may help resolve black not printing on your Photosmart c410a.  Be sure to check the vents.  If the above does not resolve the problem the post here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart 2575 - not printing text

    Hi,  I have just4 inherited a Photosmart 2575 dating back from 2006.  I loaded the Drivers from the installation disc only to learn that they were not Win7 compatible so  got the compatible ones online and followed the installation as indicated.  I need to print a text document and nothing comes out.  However,  if I print the test page for alignment of the printer head as well as the head cleaning page ....  it prints perfectly ( minus the text ).  It prints a scanned document perfectly also.  However,  any WORD document comes out blank.  WHY ? I would be extremely grateful if someone could help me please. ....

    Try the troubleshooting steps in this document.  Does the test page print properly?  If so there is an issue with the driver settings.  If the test page does not print black I would suggest removing the black cartridge and soaking it nozzles down for five minutes in hot water, then blotting the printhead gently with a damp tissue.  
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart 6510 not printing in black

    My 6510 recently stopped printing in black. (It is out of warranty.)   I have tried most of the ideas posted in this forum, including multiple cartridge cleanings, deep cleanings,  and various reboots.  As with another poster, when I try to realign, the printer consistently fails after the blue cartridge.
    When I did my last couple of test prints, I notice that if I put the text in very large print (72 or bigger), black text will appear in faint grey.  Other text on the same page is not visible.
    Any more suggestions?

    Hi 1979hydepark,
    Thank you for visiting the HP Support Forums! I see you have recently changed the black cartridges on your HP Photosmart 6510 and are not able to print in black. You have cleaned the printhead and also tried the recommedations on the Forums with no success.
    I would like you to complete ALL step listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, please follow the troubleshooting steps in order, even if you have already previously tried the recommendations.
    Let me know the outcome, if you are still not able to print in black ink please reply back with your Country/Region as well as your Warranty Status- Click here to find out
    I hope to hear from you soon.
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Maybe you are looking for

  • New BT vision box appears to keep rebooting

    First, a big hello to everyone. I signed up recently for broadband and vision. Broadband was working from about Saturday although didn't get text from BT to confirm switch on till this morning. Yesterday Vision box said error C04 (wait till your acti

  • 100% Discount in Free of Cost Invoice??

    Hi, There is a requirement of passing the total excise duty charged in an FOC invoice to an expenses G/L which is currently debiting the customer account. I created condition type R100 by copying K007 and also created an account key for assignment to

  • Online Voting Gallery Help

    Hi there, I'm trying to setup some online voting for a non-profit. It would consist of 25 photos and the public could go vote for their favorite design. I need to keep this very simple as far as time setting it up and maintaining it goes. They would

  • Can any backup do this?

    I've bought a 320GB hard drive for my MacBook Pro. I'd like to do a clean install on the drive. But I'd also like to restore from a backup all the applications and preferences that did not come with the operating system. Is this pie-in-the-sky dreami

  • Transfer – Edit – Burn question

    Hello, folks. I think i have a problem without a solution and this surprises me considerably. I believe many people would want to do what I will describe and, if there is no solution, Apple and others are missing a big opportunity. I bought a HD reco