Photosmart C6180 All-in-One: Replace cartridge message after already having replaced cartridge

Would appreciate ideas on how to resolve this issue with Photosmart C6180 All-in-one Printer.
Receiving "Cannot Print, Replace the following empty ink cartridge(s) to resume printing."
Replaced cartridge with newly purchased cartridge (so not expired) and still receiving same message.
Thoughts?

All cartridges (from original to replaced ) were HP ink cartridges.
No refills.
No non-HP ink.
All are now within expiration.
Issue appeared when yellow cartridge ran out of ink.
Printed black .
Went to store ( STAPLES ) and purchased 02 yellow XL plus 02 combo pack .
Replaced yellow with 02 yellow XL.
It did not recognize new replacement cartridge.
Replaced yellow with 02 yellow from combo.
Again did not recognize second new replacement cartridge.
Per HP, replaced 'expired" cartridges (not yellow).
No change.
Did Power on Reset / reseat all cartridges OR reset voodoo.
Iink levels still 0 but able to print self test in color and photo.
Turned off PC and printer for 2 days.
Now back to three cartridges at ink level 0 and 2 need to bne replaced.
Only prints black.
I tried Power on Reset and repalce cartridges, but same result : Black only : replace empty ink cartridges.
TY

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Thank you for contacting HP Total Care.
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I only wish they had mentioned that anywhere in the online troubleshooting section. Sigh." http://www.macosxhints.com/article.php?story=20070623004646642
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post not answered

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I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
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I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
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Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
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Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
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Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
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Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
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After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
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Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
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Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Here:
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Photosmart C6180 All-in-One: Replace cartridge message after already having replaced cartridge

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