Photosmart C6180 cannot print black

Hi
I have tried to clean the printer head and do the different adjustments but nothing helps. Haved tried with two different black colors but nothing helps.
I saw the other thread about removing the printer head and wash it but first of all I am not sure this is correct to do for this model and second.... I really cannot figure out how to do it :-) no easy way to get into the printerhead as far as I have been able to figure out.
So if anyone could help it would be great :-)
Regards,
Gitte

Hi rdiff
For the C7280 - have you checked the ink levels are ok? Have you run the clean print cartridge utility? More details in the link below; also check out the section titled Missing Colors
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01078785&tmp_task=solveCategory&lc=en&dlc=en&cc...
For the OJ6000, it's worth checking the cartridge is properly vented and the printhead is clean. More details here
Please let me know how you get on
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Welcome to the HP Forums @Matteous
I read about the issue you're having with your Photosmart 8700 model printer experiencing "Print Quality" problems on the print outs. I am here to offer you my suggestions that may help you.
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Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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Hello there! Welcome to the forums @flakeylady
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Hi AF2014,
My colleague Judes has brought your issue to my attention. I would like to help you with this. I will be sending you a private message. Please click on the little envelope on the top right hand side of the forum page to check your Forums inbox.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Hello VideoBandit,
Welcome to the HP Forums.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi @emailtracylbrow,
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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The following information was returned for your product
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @Mtimmer
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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Photosmart C6180 cannot print black

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