Photosmart C6180 - colors and brightness incorrect

Hi,
I'm having quite a problem with that printer. I cannot obtain correct colours on the print-outs. Black and White photos are too dark, skin tones on color prints are reddish, dark greys have brown tint, etc. I've tried both - color management by the printer and by the Photoshop. Probably the issue is caused by wrong calibration of that printer but simply I do not know how to overcome it. When I print from PS, I apply the same profile as my monitor has (Adobe RGB). The rest of the gear is OK and correctly calibrated - Epson V700 scanner and EIZO 2433W monitor.
Thanks in advance for any suggestions
Kal800

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I recently reinitialized my Photosmart C6180 all in one. Since then I can either use it wired or wireless, but not both at the same time as was the case before. Wireless printing works fine when I unplug the network cable. Once I plug it again, it stops printing wirelessly.
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Hi Danyk,
I would like to help you with your connection issues. You can connect your printer wireless (on a network) and via USB. But you cannot connect wireless and wired (ethernet). Once the ethernet is plugged in it automatically turns off the wireless.
If you could tell me what operating system you are running I can send a link for the up-to-date software and drivers.
Thank you,
I worked on behalf of HP.

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This color management thing gets pretty complicated. To get the best results you have to synch monitor calibration with camera and print settings.
There is also the difference between additive (light)and subtractive (pigment- ink) color. The monitor starts with black - 0%, adds red, green and blue to a pixel (picture element) and gets white 100%. A printer starts with white (paper) and when all the colors are added gets black - this is different then using true black ink.
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Hp Photosmart C6180 display is blank and no lights

Hp photosmart C6180 display is blank and the console lights do not light up.
windows 7 64bit, 12 gig i7 3400 2-60gb ssd,raid 0 ,3 sata 6 drives ,dvd
i was having color issues not printing,magenta will not print,new cartridges tried, cleaned through hp software,still no difference.
Unplugged printer to move to desk, code came up improper shut down,would not respond to any input from panel or pc through software.
unplugged and let it set for 3 minutes plugged in again restarted screen came up and froze in the default ready to print screen. console would not respond to any inputs even the power button.
Unplugged again using the attempted the hard reset as mentioned on the community boards holding the power button.
Printer started no display,ran a print job no problem, color picture no problem, no magenta still but it did print from pc. Console has no lights on. power button will not respond.
Tried the # 6 button hold unplugg and replug routine.nothing same results.
dismantled the side to unplug the logic board and remove cmos battery and let it set for an hour. reinstalled noting that none of the capacitors looked bulged anywhere on the board.
Plugged power supply in lights up at connector, plug into printer ,no lights after a few seconds the printer goes into self test and sits there no display ,no lights on. Tried to print diagnostics, printed everything but magenta band of color , software shows no problems.
aside from taking the printer apart and using boiling hot water to clean the magenta print head circuit, what happened to the display? what can i do now with out spending more thanthan this is worth? i have some technical skills so time is not a problem.
i do have a new email address as well so please let me know in this forum, i will change default address asap.
Thanks
Gary
This question was solved.
View Solution.

Hi Gary,
Unfortunately, it sounds like the hardware has failed. I can't recommend any other solutions that you haven't already tried. The next step would be to service or replace your printer.
Service:
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .
If your product is in warranty , contact HP support.
If your product is out of warranty , click here to view additional printer support options starting as low as $20.
Replacement:
Consider taking advantage of HP's Trade-In program: http://www.hp.com/united-states/tradein/home_flash.html
Sorry I don't have better news for you!
I am an HP employee.

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My Photosmart C6180 prints multiple copies of documents even if I haven't asked for it. This seems to only apply to PDFs and HTML-documents, I haven't seen it happen with Word/Excel. It's not consistent, it happens most of the time but now always for these documents. When I look at the console, when it has started printing I see shortly the status "Printing - Restarting". That's probably when it starts the 2nd copy. Sometimes it stops by itself, other times it seems to be looping and I have to turn the printer off and delete the document from the queue.
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Hello milehigh,
Welcome to the HP Forums!
I understand you're receiving different colors and has stripes when you're printing photos. I will do my best to assist you! If you print different document are you receiving the same results? Please print a self test page from your printer: (This information is stated here.)
Press Setup .
Press the down arrow button to highlight Print Report , and then press OK .
Press the down arrow button to highlight Self-Test Report , and then press OK .
The HP All-in-One prints a self-test report.
If you different colors from this page, then please follow this entire HP document on Wrong Colors. Try cleaning the printhead a couple of times until you receive satisfactory quality. I will be looking forward to hearing from you.
Have a great night!
I worked on behalf of HP.

Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
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Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart C6180 All-in-One: Replace cartridge message after already having replaced cartridge

Would appreciate ideas on how to resolve this issue with Photosmart C6180 All-in-one Printer.
Receiving "Cannot Print, Replace the following empty ink cartridge(s) to resume printing."
Replaced cartridge with newly purchased cartridge (so not expired) and still receiving same message.
Thoughts?

All cartridges (from original to replaced ) were HP ink cartridges.
No refills.
No non-HP ink.
All are now within expiration.
Issue appeared when yellow cartridge ran out of ink.
Printed black .
Went to store ( STAPLES ) and purchased 02 yellow XL plus 02 combo pack .
Replaced yellow with 02 yellow XL.
It did not recognize new replacement cartridge.
Replaced yellow with 02 yellow from combo.
Again did not recognize second new replacement cartridge.
Per HP, replaced 'expired" cartridges (not yellow).
No change.
Did Power on Reset / reseat all cartridges OR reset voodoo.
Iink levels still 0 but able to print self test in color and photo.
Turned off PC and printer for 2 days.
Now back to three cartridges at ink level 0 and 2 need to bne replaced.
Only prints black.
I tried Power on Reset and repalce cartridges, but same result : Black only : replace empty ink cartridges.
TY

Photosmart c6180 behaving strangely

My Photosmart c6180 (on a Dell Precision M4400 laptop, 2.53ghz, 18 months old, Windows XP sp3/quad core/4.0 GB memory/68% HD available/ZoneAlarm firewall and antivirus, I run virus/spyware scans frequently using ZA and Advanced System Optimizer/disk defragmented 24/7 using Diskeeper) will only print full document content in "fast draft" mode, and fast draft is about one fourth the speed it used to be. In other print modes (automatic, fast normal, normal, best) it will, for example, print the outlines of forms (when printing from a .pdf document or from QickBooks) but no text within the form. In automatic, normal, fast normal, best, It will not print text at all from Word or WordPerfect, onlyl prints text when in fast draft mode. It will not print text copied and pasted to Notepad, again, except in fast draft mode and even that is also very slow.
The HP diagnostics "Test Page" colors print fine (I have consumed half a cartridge of each color printing test pages), but there is no text (not sure if that page even has text). The HP "Diagnostic Page" prints the header text and the big color boxes fine, and the outline of the form, again consuming lots of ink, but the text within the document is a very light blue, so light it is unreadable though it is there. On one of the test pages it prints the Windows logo in the upper left, but nothing else.
When trying to print text documents the printer sounds like and acts like it is printing. The printer head moves over the page and the paper moves, slowly, through the printer but the paper has no print when it comes out. The printer has also become extremely slow when attempting to print in anything other than fast draft and that is even much slower than it once was.
I have already done the following:
     1) changed the USB cable, and then changed the USB port. Nothing changed.
     2) uninstalled all HP software and drivers and reinstalled all new. Took four attemptes and 18 hours, but once finally   up and running......no change.
     3) I have gone through the Windows printer troubleshooting Q&A, no help.
Would very much appreciate your help, I have exhausted the limits of my trouble shooting skills.

So gald I'm not the only one. I have been fighting this crappy HP printer for MONTHS also. Everything says a OK goody goody but printer fails to print every two to three weeks.

Hp Photosmart C6180 start up loop

Ive recently decided to use my C6180 after it hadnt been plugged in for almost a year. It goes through the start up then the power button will blink 3 times. then it starts over again. Ive tried pressing *6 and going through the process but have had no success. is there anything i might be able to do besides that?

Hi there @Hipp90 , welcome to the community,
I read about how you are trying to set up your Photosmart C6180 after a year of not being in use.
It's difficult to say what the actual problem is however, you can try cleaning the cartridges to see if that helps. This link will show you the correct instructions on how to clean them. Also try reseating them.
'Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is ...
If there is still an issue with trying to get the printer to function, contact HP Technical Support to see what your printer options are with them.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart C6180 - colors and brightness incorrect

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