Photosmart c6180 driver disapears after restarting Windows 7

Problem is: Photosmart c6180 driver disapears after restarting Windows 7
Operating System is: Windows 7
Connection is Wireless
Printer is Photosmart c6180
Driver is for Windows
7 and has been downloaded multiple several times from the HP Website
HP Support was not help: they could not even get the printer to work even when it was wired USB since they refused to remove the driver first. I have old computers and use USB Hubs so it puts a strain on the resources to hook up to much on the USB Ports evern with the extra power they have.
I have removed the driver and reinstalled it at least 2-3 times a month since January. The computer sees and installs the printer and it works fine as long as I do not shut down the computer. However whenever there are any updates for windows the computer needs to be restarted and then the printer won't work anymore.
I tryed this today which I found on the internet and it did not work either.
Click on another printer or the Microsoft XPS Document Writer
Click on Printer server properties in the top menu
Choose Drivers in the Installed printer drivers select the printer that was uninstalled in step 3.
Click on Remove and when asked choose Remove driver and driver package and click on ok.
Install the Windows 7 software for the printer.
Does anyone have anything else I can try. I reinstall the printer driver again for the second time today and it allways works just fine if I just never had to restart the computer it would work fine.
I have reloaded th

Have you tried this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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>>> [Device Install (Hardware initiated) - USB\VID_0930&PID_6544\C860008863DBCE801A0B24B4]
>>> Section start 2015/01/09 09:35:49.342
ump: Creating Install Process: DrvInst.exe 09:35:49.498
ndv: Retrieving device info...
ndv: Setting device parameters...
ndv: Searching Driver Store and Device Path...
dvi: {Build Driver List} 09:35:49.966
dvi: Searching for hardware ID(s):
dvi: usb\vid_0930&pid_6544&rev_0100
dvi: usb\vid_0930&pid_6544
dvi: Searching for compatible ID(s):
dvi: usb\class_08&subclass_06&prot_50
dvi: usb\class_08&subclass_06
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cpy: Policy is set to make all digital signatures equal.
dvi: Enumerating INFs from path list 'C:\Windows\inf'
inf: Opened PNF: 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
dvi: Created Driver Node:
dvi: HardwareID - USB\Class_08&SubClass_06&Prot_50
dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf
dvi: DevDesc - Dispositivo de almacenamiento USB
dvi: DrvDesc - Dispositivo de almacenamiento USB
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dvi: Mfg - Dispositivo de almacenamiento USB compatible
dvi: ModelsSec - Generic.NTamd64
dvi: InstallSec - USBSTOR_BULK
dvi: ActualSec - USBSTOR_BULK.NT
dvi: Rank - 0x00ff2000
dvi: Signer - Microsoft Windows
dvi: Signer Score - INBOX
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inf: Searched 36 INFs in directory: 'C:\Windows\inf'
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dvi: No class installer for 'DataTraveler 2.0'
dvi: No CoInstallers found
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dvi: {Select Best Driver}
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dvi: Class GUID of device changed to: {36fc9e60-c465-11cf-8056-444553540000}.
dvi: Set selected driver complete.
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dvi: Description - [Dispositivo de almacenamiento USB]
dvi: InfFile - [c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf]
dvi: Section - [USBSTOR_BULK]
dvi: Signer - [Microsoft Windows]
dvi: Rank - [0x00ff2000]
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dvi: Default installer: Exit
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 09:35:51.916
inf: {SetupCopyOEMInf: C:\Windows\INF\usbstor.inf} 09:35:51.931
inf: Driver Store location: C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf
inf: Published Inf Path: C:\Windows\INF\usbstor.inf
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dvi: usb\vid_0930&pid_6544&rev_0100
dvi: usb\vid_0930&pid_6544
dvi: Searching for compatible ID(s):
dvi: usb\class_08&subclass_06&prot_50
dvi: usb\class_08&subclass_06
dvi: usb\class_08
inf: Opened PNF: 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
dvi: Selected driver installs from section [USBSTOR_BULK] in 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf'.
dvi: Class GUID of device changed to: {36fc9e60-c465-11cf-8056-444553540000}.
dvi: Set selected driver complete.
ndv: Driver selected, now performing install...
ndv: {Core Device Install} 09:35:51.947
inf: Opened PNF: 'C:\Windows\INF\usbstor.inf' ([strings.0c0a])
inf: Opened PNF: 'C:\Windows\INF\usbstor.inf' ([strings.0c0a])
dvi: {DIF_ALLOW_INSTALL} 09:35:52.259
dvi: No class installer for 'Dispositivo de almacenamiento USB'
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dvi: Default installer: Enter 09:35:52.259
dvi: Default installer: Exit
dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 09:35:52.259
ndv: Installing files...
dvi: {DIF_INSTALLDEVICEFILES} 09:35:52.306
dvi: No class installer for 'Dispositivo de almacenamiento USB'
dvi: Default installer: Enter 09:35:52.306
dvi: {Install FILES}
inf: Opened PNF: 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
inf: {Install Inf Section [USBSTOR_BULK.NT]}
inf: CopyFiles=USBSTOR.CopyList (usbstor.inf line 173)
flq: CopyFiles from an inbox inf.
cpy: Open PnpLockdownPolicy: Err=2. This is OK. Use LockDownPolicyDefault
flq: QueueSingleCopy...
flq: Inf : 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf'
flq: SourceInf: 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf'
flq: SourceSection: [sourcedisksfiles]
flq: Source root path based on SourceInf
flq: SourceRootPath: 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d'
flq: {FILE_QUEUE_COPY}
flq: CopyStyle - 0x09000000
flq: {FILE_QUEUE_COPY}
flq: CopyStyle - 0x09000000
flq: SourceRootPath - 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_26b33263a639795d'
flq: SourceFilename - 'USBSTOR.SYS'
flq: TargetDirectory- 'C:\Windows\system32\drivers'
flq: TargetFilename - 'USBSTOR.SYS'
flq: SourceDesc - 'windows cd'
flq: {FILE_QUEUE_COPY exit(0x00000000)}
flq: {FILE_QUEUE_COPY exit(0x00000000)}
inf: {Install Inf Section [USBSTOR_BULK.NT] exit (0x00000000)}
dvi: Processing co-installer registration section [USBSTOR_BULK.NT.CoInstallers].
inf: {Install Inf Section [USBSTOR_BULK.NT.CoInstallers]}
inf: {Install Inf Section [USBSTOR_BULK.NT.CoInstallers] exit (0x00000000)}
dvi: Co-installers registered.
dvi: {Install INTERFACES}
dvi: Installing section [USBSTOR_BULK.NT.Interfaces]
dvi: {Install INTERFACES exit 00000000}
dvi: {Install FILES exit (0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_INSTALLDEVICEFILES - exit(0x00000000)} 09:35:52.384
ndv: Pruning file queue...
dvi: {_SCAN_FILE_QUEUE}
flq: ScanQ flags=620
flq: SPQ_SCAN_PRUNE_COPY_QUEUE
flq: SPQ_SCAN_FILE_COMPARISON
flq: SPQ_SCAN_ACTIVATE_DRP
flq: ScanQ number of copy nodes=1
flq: File 'C:\Windows\system32\drivers\USBSTOR.SYS' pruned from copy.
sig: Using catalog 'C:\Windows\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_3_for_KB982018~31bf3856ad364e35~amd64~~6.1.3.2.cat'.
cpy: DrpSetRegFileProt 'C:\Windows\system32\drivers\USBSTOR.SYS' Status=0 Class=Inbox Windows protected
flq: ScanQ action=200 DoPruning=32
flq: ScanQ end Validity flags=620 CopyNodes=0
dvi: {_SCAN_FILE_QUEUE exit(0, 0x00000000)}
ndv: Committing file queue...
flq: {_commit_file_queue}
flq: CommitQ DelNodes=0 RenNodes=0 CopyNodes=0
flq: CommitQ early exit: No nodes are queued
flq: {_commit_file_queue exit OK}
ndv: Registering CoInstallers...
dvi: {DIF_REGISTER_COINSTALLERS} 09:35:54.037
dvi: No class installer for 'Dispositivo de almacenamiento USB'
dvi: Default installer: Enter 09:35:54.069
inf: Opened PNF: 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
inf: {Install Inf Section [USBSTOR_BULK.NT.CoInstallers]}
inf: {Install Inf Section [USBSTOR_BULK.NT.CoInstallers] exit (0x00000000)}
dvi: Co-installers registered.
dvi: Default installer: Exit
dvi: {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 09:35:54.100
ndv: Installing interfaces...
dvi: {DIF_INSTALLINTERFACES} 09:35:54.100
dvi: No class installer for 'Dispositivo de almacenamiento USB'
dvi: No CoInstallers found
dvi: Default installer: Enter 09:35:54.100
dvi: {Install INTERFACES}
inf: Opened PNF: 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
dvi: Installing section [USBSTOR_BULK.NT.Interfaces]
dvi: {Install INTERFACES exit 00000000}
dvi: Default installer: Exit
dvi: {DIF_INSTALLINTERFACES - exit(0x00000000)} 09:35:54.100
ndv: Installing device...
dvi: {DIF_INSTALLDEVICE} 09:35:54.100
dvi: No class installer for 'Dispositivo de almacenamiento USB'
dvi: Default installer: Enter 09:35:54.100
dvi: {Install DEVICE}
inf: Opened PNF: 'c:\windows\system32\driverstore\filerepository\usbstor.inf_amd64_neutral_26b33263a639795d\usbstor.inf' ([strings.0c0a])
dvi: Processing Registry/Property directives...
inf: {Install Inf Section [USBSTOR_BULK.NT]}
inf: AddReg=USBSTOR_BULK.AddReg (usbstor.inf line 174)
inf: {Install Inf Section [USBSTOR_BULK.NT] exit (0x00000000)}
inf: {Install Inf Section [USBSTOR_BULK.NT.Hw]}
inf: Empty section
inf: {Install Inf Section [USBSTOR_BULK.NT.Hw] exit (0x00000000)}
dvi: {Writing Device Properties}
dvi: Provider name=Microsoft
dvi: DriverDate 06/21/2006
dvi: DriverVersion=6.1.7601.17577
dvi: Class name=USB
dvi: Manufacturer=Dispositivo de almacenamiento USB compatible
dvi: Matching DeviceID=usb\class_08&subclass_06&prot_50
dvi: Strong Name=usbstor.inf:Generic.NTamd64:USBSTOR_BULK:6.1.7601.17577:usb\class_08&subclass_06&prot_50
dvi: {Writing Device Properties - Complete}
inf: {Install Inf Section [USBSTOR_BULK.NT.Services]}
inf: Addservice=USBSTOR,0x00000002,USBSTOR.AddService (usbstor.inf line 177)
inf: ServiceType=1 (usbstor.inf line 234)
inf: StartType=3 (usbstor.inf line 235)
inf: ErrorControl=1 (usbstor.inf line 236)
inf: ServiceBinary=C:\Windows\system32\DRIVERS\USBSTOR.SYS (usbstor.inf line 237)
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dvi: Add Service: Modified existing service 'USBSTOR'.
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dvi: Updated reflected section names for: usbstor.inf
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ndv: Performing device install final cleanup...
! ndv: Queueing up error report since device has a PnP problem...
ndv: {Core Device Install - exit(0x00000000)} 09:35:59.201
ump: Server install process exited with code 0x00000000 09:35:59.232
<<< Section end 2015/01/09 09:35:59.279
<<< [Exit status: SUCCESS]

I tried, but windows says that the best driver is alredy installed.
Now I've just tried to delete (uninstall) absolutly all devices under Universal Serial Bus Controller
(host controllers, root hubs, etc) into Device Manager, and then I've click on
Scan for hardware changes to force reinstall of all USB drivers. After that I've connected my USB external hard disk and has been correctly recognized and its working. However I don't know if when I'll restar the server and connect a new one usb device
it will continue working or not. I'll try later, because this is a production server.
I've tried for drivers into HP site to update or reinstall, but there isn't any driver for motherboard or USB controller. It's an HP ML350 G6.

HP Photosmart Plus 209a-m install for Windows 8 not working, driver problem?

I am trying to install the driver/software for HP Photosmart Plus 209a-m on my Windows 8 laptop and keep getting "the Wizard has detected a problem with the driver software for the selected printer". Seems like a catch-22 because that's why i'm trying to install it. I have a brand new hard drive (as of today) with nothing else on it except Norton, which i just installed. I shouldn't have corrupted drivers yet. if it's missing, why can't HP get it installed? I've downloaded hppiw and trying to install that. after i get the "problem with the driver" message, i select the option to install the full suite + driver, and it attempts another download (why is it doing that when i already downloaded the software?), then fails with "Your download was cancelled. You can attempt the download again by clicking Retry". Anybody know how to get me out of this loop and get the software installed?

hi,
sometimes norton does block the installation or the drivers download...
i would suggest you to turn of norton and complete the installation and then turn it back on..
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

HP Photosmart 2710 - driver - Windows 8 load no go help !!!!

Running in circles trying to load the HP Photosmart 2710 All In One - driver - on the newer Windows 8 Desktop computer. We are set up with a router & the rest of the laptops work fine. I've gone to the http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03460648&cc=us&dlc=en&lc=en&os=4132&product=420...
All In One HP Print Support Screen and tried to down load the driver through the wizzard & manually. I have no signs that it is attempting to load.
Please help.
Thanks,

With the 2710 printing via the USB cable we know the class driver is available on the computer. I want you to have Windows Defender disabled, you can enabled it once the printer is added.
Remove the USB connection and restart the computer.
Open Devices and Printers then click Add a printer.
Add a network, wireless or Bluetooth printer then select your 2710 (if the 2710 does not display in this list the printer is not being seen over the network and will have to be setup on the network again)
Under Manufacturer select HP then under printers look for and select your 2710 (it may display as 2700)
Finish the install and try to print.
Let me know if this helped.
Thanks,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart c6180 driver disapears after restarting Windows 7

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