Photosmart C620 not printing black ....... even with new cartridge

Have tried everything your support page & help screens suggest:
originally was only printing top several inches of page
now prints no black text
unplugged
diagnostic pages ........ shows no diagnosis, no black square, color squares are very vivid
test pages are blank
uninstalled printer
reinstalled printer
cleaned heads
bought new black cartridge
STILL NO BLACK..................
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C6280 has separate ink cartridges and printhead. It sounds like the printhead maybe badly clogged or failed.
I would suggest try "clean printhead" a few more times, if still no black printed, the printhead may have reached it's endoflife.
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Printer not printing black even with new ink cartridge

Responded to pop-up that ink was low.
After installing new black ink cartridge, attempting to print ink status report. colors show OK but black is not printing at all. Tried second new cartridge to no success.
Tried turning printer off and restarting - no change to problem. still not printing black.

Hi,
Please follow this HP document for this issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03946666&cc=us&dlc=en&lang=en&lc=en&product=408...
hope this helps
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Wont print black, even with new cartridge

Officejet 4620 running mac Maveric, I have worked every step in the trouble shooting page. Reinstalled the driver. Restarted both computer and printer. This problem started very abrubtly. I doubt this is involved, but it started right after an adobe update of some kind. all other colors seem to work fine. The cartridge read 75% full but I tried installing a new one anyway and got the same result. Any help is much appreciated.

Bill1003 wrote:
I've also done all the above with no results. I noticed that my black was beginning to fade until there was nothing. If the printhead is dead - which is cheaper? have is replaced or buy a new printer?
Hi Bill, which printer model do you have? Is it within warranty? Typically warranty is ~1yr from date of purchase. You should be able to check by entering the serial no. below...
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP printer 5510 not printing black ink after new cartridges installed

having an issue with the black ink not printing at all..Brand new HP cartridges. cleaned screen with hot water vent is open

Hi 6043kmb,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Won't print black ink with new cartridge

I have read all advise. Black stopped printing. New genuine HP cartridges. Did partial and whole resets. Cleaned printhead. Removed all cartridges and case and cleaned well. Very gunky. Still won't print HELP ME! Have read thru all the posts and did everything

The post here may help resolve black not printing on your Offcieejt 6500, go through all the troubleshooting steps in the document referenced there and if that does not resolve the issue then try soaking the printhead.
If this does not resolve the issue you may need to replace the printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Re: My Photosmart 6510 won't print black even with new black cartridge

The printer has been acting up over the past 3 months. Now it has stopped printing with a brand new black cartridge also new coloured ink cartridges.

@BigFraz
Have you tried the troubleshooting steps in the link below....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03760633
Is the printer in warranty?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Don't know if this went through the first time. Cannon printer would not print black. bought a new Epson-800. Same problem. Can it be something in my Mac causing the problem. It's only the black that is not working.

Don't know if this went through the first time. Cannon printer would not print black. bought a new Epson-800. Same problem. Can it be something in my Mac causing the problem. It's only the black that is not working.

Bill ...
Believe it or not, might be a font issue > Computer won't print black text in...: Apple Support Communities

Will not print black. ink cartridge is new. also shows low black level with new cartridge.

HP Photosmart C6180 all-in-one. Will not print Black. Also shows low black ink on ink level. Cartridge is new and HP brand.
In printing colors, very light and has RED hue as there is no black. Also two other cartridges show low ink when all the cartridges have been replaced.

Hi there,
Download and run the print and scan doctor located here (amoung resolving some things automatically it can give us a better idea of what is going on with the printer). Give the steps outlined a shot and let us know the results.
Best of Luck!
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Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
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View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart 8250 not printing black

The black cartridge was low but not out...it started fading out on pages with lots of black print, then seemed to decide it had to work around the problem and now prints all black text in other colors. I have a new cartridge in it; no black. On mixed pages and test pages the colors print but not black. Cleaned the heads; it's not even streaking. Again, it seems to be acting like it is set to print black with other colors, but I can't see any settings to that effect.
Windows XP Home, SP2
USB connection
[this is a re-post]

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart 6510 not printing black

I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
What gives?
Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

Hello VideoBandit,
Welcome to the HP Forums.
I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please feel free to write me back if you are still having issues or if you have any additional questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 2575 not printing black? cartridge replaced, colour prints fine

Photosmart 2575 suddenly stopped printing black, replaced cartridge... No problem with colour?

Try the troubleshooting steps in this document. Does the test page print properly? If so there is an issue with the driver settings. If the test page does not print black I would suggest removing the black cartridge and soaking it nozzles down for five minutes in hot water, then blotting the printhead gently with a damp tissue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart 5520 not printing black

As with many others here, my HP Photosmart 5520 is not printing in black. Have gone through all the HP troubleshooting, as well as the steps on the forums, short of disassembling and removing the print head.
Replaced the print cartridge twice with genuine HP 564 and HP 564XL, checked the cartridge vents, and have run the clean printer head clean utilities 10x, including turning off, waiting several hours, and going through the process again. It still won't print black, and the print quality diagnostic "black" box is completely blank, or has a few faint gray lines.
Printer warranty expired 1/2014. Was a HP customer for life, but now am very frustrated. This is the second HP printer in a row that has failed soon after the warranty expired, and with the exact same problem. My printer's info is below. I am in Beaverton, Oregon, USA
The following information was returned for your product
Serial number [edited Serial Number by Moderator] Product number CX042A Warranty status Warranty has expired Warranty end date 2014-01-17 (YYYY-MM-DD)

Hello @GeoffWampler,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink.
You have exhausted the steps here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, I trust they will be able to assist you regardless of the warranty status. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart 6510 not printing black ink at all, spitting out blank pages

Hey,
My printer was working til I switched black cartridges cuz I was very low on ink and then tried to print and it won't print anything that is black or even greyscale, colors are working fine but I don't have enough color ink to print the documents I need for school. I have tried cleaning printheads multiple times, tried venting the cartridge and everything, don't know what to do, HELP !!!
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View Solution.

Hi @Rmrrgc
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
* Important > Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My hp photosmart 5524 is not printing after I put new cartridges in

Hi
I have changed my black ink cartridges to a new from HP and it wont print black now.
It shows as full in the status.
PBO2111

Hi
Is the printer within warranty? You can check by entering the serial no. below....
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
Have you tried the troubleshooting steps (such as running a Printhead clean etc.)....
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03955472
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart C620 not printing black ....... even with new cartridge

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