Photosmart C6280 print document disappear install under window 7

I have installed Photosmart C6280 under window 7 with the correct driver.
Everything seem okay during installation.
After installation, I can scan with no problem.Print test page from HP diagnosis with no problem.
However,
when I try to print from window, whether word, excel or window test print. The job submitted but nothing printed.
I have tried to uninstall and reinstall the driver but still the same.
Please help
Orson

It is not available with Adobe Reader. You must install Adobe Acrobat.

Similar Messages

Photosmart C6280 print hung in queue since new wifi network installed.

I am running Windows 7 on my laptop. I just created a new wifi network and my Photosmart C6280 is attached via cable to the router. Now my print doc from my laptop goes wirelessly to the print queue but does not print. How can I make it begin to print?

rscarbrough wrote:
Yes, it is the selected default printer.
1. Photosmart C6280 All In One
2. Windows 7
3. AT&T U-verse Arris NVG 589
4. When I give the print command to a doc it goes to the print queue but does not print. How do I correct this?
Here something in the router is the printer IP set so that the computer knows what IP to print to? I know on my network printer with a Netgear router I have to set two IP address for both printer so that when I install printer software it knows where to find the printer and set the right print driver to the right printer. Did you do that? I could be that it can't find the printer on the network so that is why it gets stuck in the queue. You have to make a Static IP printer address so the print software knows where to send the print command to.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

HP Photosmart c6280 fatal error 1606 during installation - Windows Vista 64 bit

Hi! I have a HP Photosmart c6280 printer that we have had for a few years. We moved it and configured it for USB use instead of wired via ethernet through the network. It worked great, but now my wife's project is done. Now we have moved it back and wired it through the ehternet cable into the router.
It will print, but the HP solution center doesn't recognize it and it will not scan or do any othe functions. I have done a complete UNINSTALL and reinstall multiple times.
After installation I checked the event viewer and every install fatal error is a "1606" and it states the following:
Product: PS_AIO_02_ProductContext -- Error 1606. Could not access network location %APPDATA%\.
I am ata complete loss as to how to resolve this......someone please help!
Sheriff

I would suggest doing a L3 uninstall on the printer.
1. Run disk cleanup on your computer- you can pass this step if you want
2.Download and run the software and drivers below.=
3. Once the download is done extracting, cancel the download.
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download and run the software and drivers below.=
15. Run the download to reinstall the printer
Note: Before making any changes to the registry make sure and make a backup copy.
Back up registry:
Type regedit in the search programs and files
Click file, and then export
Type file name, and chose save to location
TAKE OUT ONLY THESE KEYS/FOLDERS!!!
 HKEY_CURRENT_USER > Printers>DevModes2 > * c6280 *
- (delete printer name from window list; may need to check DevMode and Settings folders, too)
 HKEY_LOCAL_MACHINE > software> Hewlett Packard > Digital Imaging folder
- (delete ENTIRE folder – IF computer NOT an HP, delete the ENTIRE HEWLETT PACKARD folder)
 HKEY_CURRENT_CONFIG> System > CurrentControlSet > Control > Print > Printers > * c6280 * - (delete any HP printer folders and the folders of any printer not in use)
After this please restart the desktop, and then install the Download and run the software and drivers below. (select your OS)
Just a note - if you participate in this thread I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

Hp laserjet 1022 = this printer is not supported under windows 7 shares?

hp laserjet 1022 => this printer is not supported under windows 7 shares?

Yes I understand, but this printer is not installed on a network share. Always remain sown printing in the print queue. Consequently, I ask if you can type HP 1022 printer in Windows 7 share?

HP OfficeJet J6410 won't install under Windows 8

Hello to you all,
Two days ago, I bought a new notebook for my daughter. She needs it for her study. It's the HP Pavilion TouchSmart 11-e000ed.
Again, just like the situation I wrote about before in this topic over here (link: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind... the OfficeJet Printer J6410 won't install under Windows 8.
Now this is what I've done before the problem occured:
- I made a username and password for her,
- I activated Windows 8,
- I made a recovery-point,
- I took my external DVD writer, installed Office 2007 Home and Student for her (o.k, I know it's old, but it's very o.k - and legal copy -. for her study, used it myself as well and still do, and never any complaints about that one), and activated it,
After that and restarting the notebook;
- the notebeek activated USB 2.0 (it does that automatically at first use),
- installed XPS2OneNote (to use for Office OneNote 2007),
- installed SaveAsPDF&XPS,
- removed Norton Internet Security (I never use it, I use something else for that purpose, but was - and still am - planning to install that on a later moment),
- I made sure the notebook can access the server we have here at home, and made a share for her.
After that I used the OJ_AIO_J6400_Full_Win_WW_140_408.exe file (Dutch, but I'll translate the text in English).
From this point on I will describe as precisely as possible what happened
- - the program extracts some files, no problems there,
- - when the first screen appears, I pressed 'Install',
- - a bar appears, and after that another pop-up that says tha you must allow all HP processes. I pressed 'Next',
- - system is controlled, and after that one must agree with the licence agreements. I checked the box, and pressed 'Next',
- - the system is prepared for installation and - yes! - there it comes... an error message.
The error message says:
C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
Please not that this is a different message than the one I got before, as I described in my posting before, (link again: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind...
Nonehteless, I assumed that, as before, the problem was with the C+++, just like before. That is why I made the following steps:
- I used the OJ_AIO_J6400_140_408_Scrubber program, run L4 4 times.
- I looked for the KB2565063 update, but it isn't there anymore. So, instead, I ran all updates there are until the system said that there are no updates to be found,
- After that I took the old installation disk that came with the OfficeJet J6410 printer, and (tried to) ran hpsetup.exe. It doesn't do a thing! Literally!!
- after that I tried to run the the OJ_AIO_J6400_Full_Win_WW_140_408.exe file again. No success. I got the same error as before (see above, the ..\7zS0FF0\Setup\de.. thing again.
So, what to do now?
Anyone got some helpfull tips for me? I would really appreciate your feedback / help.
Thank you in advance,

Hi again,
No, it didn't work. And, the solution you offered neither.
This is what I've done.
After downloading the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file, I tried to install it.
It failed. I got an error message similar to the one before.
'C:\users\<username of my daughter.\AppData\Local\Temp\7zS57DB\Setup\de.'
I tried to ran the scrubber again, and the CCCUninstaller and tried again.
Same error message occured.
After that I tried to look for the KB2565063 file again. Found it this time and ran the vcredist_x64 file.
I rebooted the system, tried to run the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file again.
Same error message ocuured.
So, after that, I followed the steps you proposed.
Step 2 - searching for hpoins*.dat --> no results found.
Step 3 - searching for hpwins*.dat --> no results found.
Step 4 - I ran the Run Dialog box and typed MSIEXEC /REGSERVER (with AND without the extra space between ('MSIEXEC /REGSERVER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /REGSERVER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /REGSERVER. Check if you typed the name correctly and try again'.
Step 5 - I ran the Run Dialog box and typed MSIEXEC /UNREGISTER (with AND without the extra space between ('MSIEXEC /UNREGISTER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /UNREGISTER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /UNREGISTER. Check if you typed the name correctly and try again'.
So... conclusion: NOTHING worked.
My ideas for a possible solution didn't work, and neither did your ideas for a possible solution.
Reason why I want it to work is because of the HP Solution Center. If I can not install it with the software from the original installation disk, or the software that one can download from the HP site (the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file that is), than I have no HP Solution Center. That would be a pity, for I am sure my daughter would really love the use and ease of the program, and would really use it a lot for her study.
What's next? What else can I try to solve the problem?
Got any more idea's or helpful hints?
Thanks in advance,

Photosmart C4680 software won't install in Windows 8.1 64 bit

Photosmart C4680 software won't install in Windows 8.1 64 bit. The installer starts, then never does anything. I see it in Task Manager consuming resources forever:
Here is the version I am trying to run:

Hey!
Sorry for the drop-off from the thread, I must have missed your response, I apologize.
When it comes down to the actual installation and issues revolving around that; it is no longer an HP printer issue. It is an MSI (Microsoft Installer) issue.
For MSI support, I recommend for you to call Microsoft Technical Support at 1-800-642-7676.
Best of luck and let me know the outcome if you think of it. Have a great day!
I worked for HP.

Just got iPhone 5, get home and find iCloud Outlook Add-in does not install under Windows XP. I am loathe to upgrade to Windows Vista/7/8 just yet. Can I obtain and use an earlier version of iCloud Outlook Add-in? My iPad II synchronizes!

Just got iPhone 5, get home and find iCloud Outlook Add-in does not install under Windows XP. I am loathe to upgrade to Windows Vista/7/8 just yet. Can I obtain and use an earlier version of iCloud Outlook Add-in? My iPad II synchronizes!

There is no 'earlier' version that supports XP. iCloud launched with Vista/7 support only.

Frame 7.2 will not install under Windows 7 Ultimate

HELP: FrameMake2 7.2 does not install under Windows 7. Almost at the end of the install it crashes with an empty dialogbox and a warning. Nothing else.
Any one seen this,
Keep smiling
Thomas

For more info on running things in compatibility mode, these links should help:
http://windows.microsoft.com/en-us/windows-vista/Make-older-programs-run-in-this-version-o f-Windows
http://www.sevenforums.com/tutorials/316-compatibility-mode.html
There's also a free "XP" add-on that runs apps in a virtual mode with Win7. See:
http://www.microsoft.com/windows/virtual-pc/download.aspx
There's also another freebie virtual-machine that will allow you to run most older apps available at:
http://www.virtualbox.org/

Version of Jre installed under Windows

How do I determine what versions of the Java jre are installed under Windows. I need a general purpose way and not a Java API as I am not programming in Java to determine this.

Have a look at the versions installed in the windows registry.

Access printer installed under windows 7 64-bit from windows xp 32-bit

I have a CP1518ni attached via USB to a Windows 7 64-bit PC. I'd like to use this printer to also print from another PC, a Windows XP 32-bit. When I install a "network printer" on the XP machine, it says the driver is incorrect, probably because it is trying to pull a 64-bit driver over to the 32-bit PC. I've tried downloading and installing the universal driver for XP on the XP machine, but it also says the driver is incorrect when I choose the CP1518 on the Windows 7 PC. Can someone please point me towards a How-To article on this? Or, must I attach the printer to my router in order for both machines to use it?

Welcome to the forums! Are you trying to set the printer up to be wireless or just share the printer from the 64 bit computer to the 32 bit computer? You can share the printer from the 64 bit computer across your network. Here is how to setup print sharing:
Peer to Peer Printer Sharing in Windows XP and Vista
Hope this is what you are looking for!
-SeanS
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP OfficeJet J6410 won't install under Windows 8 & Windows 8.1

Recently I made a posting about installing the HP OfficeJet J6410 printer on my daughter's new HP laptop.
Please, before answering my question, I would like to point out to two earlier postings from me.
1. The first posting.
Around april this year (2014) I bought a new laptop for myself (a HP 15 Notebook PC, d081ed). It had Windows 8.1 pre-installed on it. At first I had problems installing the HP OfficeJet J6410 printer. I received a very usefull reply by which I was able to solve the problem.
Read more about this posting here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind...
2. The second posting.
Almost two weeks ago a bought a second HP laptop (HP Pavilion TouchSmart 11-e000ed) voor my daughter. This laptop had Windows 8 pre-installed on it. I experienced the same problem with the printer and made a posting. Unfortunatelly that didn't resolve the problem. I received no further reactions. The problem is still unsolved.
Read more about this posting here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under...
A. What have I done afterwards?
Afterwards the previous above I first made sure I had all the updates for Windows 8 installed. I've read that in the case of the laptop of my daughter I could upgrade for free to Windows 8.1. So I did that too.
B. Why a second posting?
Since I upgraded to Windows 8.1. I realized my second posting wasn't quite accurate anymore. I realized it could lead to confusion since I now don't have Windows 8 installed on it anymore.
Now here's the strange part.
B.1.
On my own laptop (d081ed, HP 15 Notebook PC) I have the same operating system (Windows 8.1. ) as I now have on the laptop for my daughter (11-e000ed, HP Pavillion Touchsmart)
B.2.
After upgrading I tried the same steps, as described in my first posting, on the laptop for my daughter.
Strangely enough, and although we now both have a HP laptop with exactly the same operating system on it, I can not get the printer installed.
What can be wrong? I tried updating, the scrubber, the packages to solve the C++ redistributable packages... nohting works! And worse!! It seems I somehow made the problem worse...
Why do I think that, and are there things or error-messages that are different than the one I experienced before (with my own laptop, see point 1 above at the beginning of this posting).
B.2.1.
The first thing that is different:
If I want to install the printer, and after it extracted files, checked the system and prepares it for installation, I receive the message:
C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
This is different than the message (Program: C\Users\IRN\AppData\Local\Temp\7zS28Db\Setup.exe) I experienced with my own laptop (the d081ed).
Note the difference between:
..Temp\7zS0FF0\Setup\de.. (<-- that is the message I get on the laptop of my daughter)
and
..Temp\7zS28Db\Setup.exe (<-- that is the message I had on my own laptop)
B.2.2.
The second thing that is different:
At some point I installed, after upgrading to Windows 8.1, the SP 40669 package. I can't remember having done that on my own laptop.
B.2.3.
On my own laptop I installed the C+++ packages for 2005, 2008 and 2010.
On the one for my daughter I only installed the C+++ package for 2010 (KB2562063, version 10.0.30319 and 10.0.40219, but I don't think that is the problem really, correct my if I'm wrong).
B.2.4.
Before I upgraded to Windows 8.1. I got an error message at rebooting the system (in Dutch
explorer.exe - Toepassingsfout
De instructie op 0x5d2c3e01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt: read.
Klik op OK als u het programma wilt beëindigen.
And after that the message doesn't wait for your click on OK. It just flashes away very quickly. Since I got that message a couple of times, I did manage to capture it with the camcorder on my mobile phone. In that way I was able to describe you the message as exactly as here above.
I sometimes get the message again, and then not. So it's not consistent. It seems to me the problem there is with explorer.exe and not with the printerproblem, but I'm not sure. Couple of days later, there were new updates for Windows 8.1, which I installed, and the error-message didn't show up again the last few days.
Last request.
I would really appreciate some help with this. The reason I like the printer installed is because of the HP Solution Center. I'm sure my daughter would use it for scanning documents needed for her study and printing activities.
I installed the basic printer for the time being, but only as I temporarily work-around, so she can - at least - print all of her study materials. Scanning, on the other hand, is some differtent then, but that is a known problem with the basic printer driver.
I truly don't understand this problem. We both have an HP laptop, we both have the same operating system now (Windows 8.1) and stil .. on my laptop I managed to install the printer, and on hers not.
Please help me.
(p.s. I do have a HP support Pack for both laptops, and if one thinks that this problem is too complex and would redirect me to HP support ... no offense taken, from my side. But, I really would like to try to solve problem myself at first and would really appreciate your help with it. )

Hello RNRMusicMan,
Glad you're willing to help me out. So Sorry I couldn't send a message earlier. I had a few appointments the last few days and afterwards I had to little time to spend enought time to try to solve te problem.
But o.k, let's continue.
I've followed the steps you mentioned as a second option. I'll describe what I've done.
First I tried the Hp printer install wizzard
No succes
Same error occured …\setup\de.. (at the second fase of the installation program of the printersoftware)
Restarted the system
I used the Scrubber
L4
Error: uninstaller didn't work. Clicked ok
Restart
At restart I got the same error about something with the memory. (In dutch; 'De instructie op 0x5d2c3e01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt: read.' and please note that 0x5d2c3e01 was this with different numbers etc, but I guess that's just the adress in the memory where the program wants to read/write to)
I continued with cleanboot
Msconfig – services – hide all microsoft services – disable
Startup – system configuration – open task manager
On startup tab in task manager – I disabled each startup item
Closed taskmanager
Startup – system configuration – checked ok box
Restarted
Tried to install again with the OI_AIO_J6400_Full_Win_WW_140_4.exe software I downloaded from the hp website
At ‘systeem wordt voorbereid op installatie’ I got the same error again: ‘C:\Users\Simone\AppData\Local-\Temp\7zS46SD\Setup\de..
After this I followed the steps as described to start up again normally (that is: msconfig, enabling the services again, etc.) and that step went o.k and as aspected, so no problems there.
After that I restarted the system again. I didn't get the message about the problem with the memory again. So I guess that must have been due to the error in the scrubber program.
I really don't understand this. Me and my daughter both have a hp, both the same OS (windows 8.1), and on my laptop I got the printer running and hers not. What can it be? I'm guessing that there most have been something that went wrong then with either the installation with one of the windows 8 or windows 8.a upgrades, or with the upgrading from windows 8 to windows 8.1. Or is that to far fetched? But that just a question I have, trying to understand what went wrong or what could be the cause of this.
So what now? It didn't work.
Update (29-9-14):
Since all the suggested solutions didn't work out I decided to start all over.
One of the reasons I decided to do so, was the following:
I've got an external DVD writer (Samsung, Slim External, model SE-8084D/TSWS) that I needed to use for installation of the HP J6410 CD that came with the printer, since the laptop of my daughter doesn't have a built-in DVD player.
Now here the strange thing! When I use it on my own laptop, it starts the software on the the HP J6410 DVD flawlessly. No problems there! But, when I connect it to the laptop of my daughter, it sees the CD and I can explore the files on it. But, when I try to start HPSetup.exe on it it does ... nothing!! Now that's very stange! Me and my daughter both have a HP laptop, with the same OS. Still it functions normally on my laptop, and on for the one for my daughter it does nothing. Same with the software that you can download from the HP site. It runs on my computer, but gives errors on the one for my daugther. So I guess that was a good reason to decide to start all over again from scratch
This is what I've done so far.
- I made a (full) factory recovery.
- I've installed all the updates for Windows 8.
- After that I upgraded to Windows 8.1 again and installed all of the updates for it as well.
- I removed the antivirus program (Norton Antivirus)
- After that is done I tried to install the printer again.
No success!
But.. I'm convinced I've found out where the problem might lay.
My daughter had c++ 2012 redistributable installed (version 11.0.50727).
My other laptop doesn't. An even older hp laptop (with Windows Vista on it) does neither. On those laptops the printer software ran.
On the new laptop for my daughter it doesn't.
So.. I'm suspecting the problem does not lay in the printer software but in the c++ 2012 redistributable package.
Another difference is that my own laptop had an Intel processor. The one for my daughter has an AMD.
So I am convinced the problem must lay in the C++ 2012 package (maybe combined with the AMD processor? I don't know) and NOT the printer software.
Anyone got any ideas on what to do next?
If so, I thankfully await your answer.

FAQ: Fix for Problem Printing PostScript "to file" Under Windows 2000

PROBLEM
A number of Acrobat users under Windows 2000 have reported a problem in which printing via the PostScript driver fails when printing "to file" instead of to a standard printer port (such an LPT, USB, TCP/IP port, or even Acrobat's internal port). Printing "to file" refers to the ability to check an option in programs such as FrameMaker or Microsoft Word that causes the PostScript that would have gone to a "real" printer port, to go to a specified file name, prompted for by the driver or application itself. The symptom of the failure may be either (1) no file produced and/or (2) a nondescript error message about "unable to print."
Although we have not yet heard of this problem occurring under Windows XP, we have no reason to believe it couldn't given the extreme similarity in architecture and software components. If you are seeing this with Windows XP, please advise me of this via email and simply substitute "Windows XP" for "Windows 2000" for your purposes in this posting.
CAUSE
The problem is caused by a missing printing port named "FILE:" used by the driver whenever it, guess what, prints "to file." This port is automatically created when Windows 2000 is installed and normally would never disappear. What seems to be happening, based upon reports that I have received from several end users, is that under some conditions yet unidentified, uninstalling one version of Acrobat in preparation for installation of another (newer) version of Acrobat causes the "FILE:" port to be deleted from the system. This printing port deletion does not appear to be caused by any end-user error.
Adobe's Acrobat Quality Assurance group has been alerted to the problem, but to date has been unable to internally reproduce the problem. We would appreciate any information from any user who encounters this problem in terms of exactly how the Acrobat Distiller printer instance was being used prior to an uninstall of Acrobat (for example, were you printing a FrameMaker book "to file" with the
Acrobat Distiller printer instance for purposes of subsequently distilling the whole book manually?)
FIX
Fortunately, it is very easy to add the "FILE:" port back into the operating system:
(1) Logon to Windows 2000 as a user with Administrator privileges.
(2) Go to Start=>Settings=>Printers.
(3) Select File=>Server Properties.
(4) Click the "Ports" tab.
(5) Click "Add Port".
(6) Select "Local Port" and click "New Port".
(7) In response to "Enter a port name:" respond "FILE:" (without the surrounding quote marks, of course) and click OK.
(8) The "FILE:" port should now be in the list of available ports. You may close the remaining dialogs.
At this point, printing "to file" should work correctly. Most likely, you will not see the problem reoccur unless you do another round of uninstalls of Acrobat.
- Dov

You need to download and install the ADPDF9.PPD printer description and use it instead of Device Independent.

README: Fix for Problem Printing PostScript "to file" Under Windows 2000

PROBLEM
A number of Acrobat users under Windows 2000 have reported a problem in which printing via the PostScript driver fails when printing "to file" instead of to a standard printer port (such an LPT, USB, TCP/IP port, or even Acrobat's internal port). Printing "to file" refers to the ability to check an option in programs such as FrameMaker or Microsoft Word that causes the PostScript that would have gone to a "real" printer port, to go to a specified file name, prompted for by the driver or application itself. The symptom of the failure may be either (1) no file produced and/or (2) a nondescript error message about "unable to print."
Although we have not yet heard of this problem occurring under Windows XP, we have no reason to believe it couldn't given the extreme similarity in architecture and software components. If you are seeing this with Windows XP, please advise me of this via email and simply substitute "Windows XP" for "Windows 2000" for your purposes in this posting.
CAUSE
The problem is caused by a missing printing port named "FILE:" used by the driver whenever it, guess what, prints "to file." This port is automatically created when Windows 2000 is installed and normally would never disappear. What seems to be happening, based upon reports that I have received from several end users, is that under some conditions yet unidentified, uninstalling one version of Acrobat in preparation for installation of another (newer) version of Acrobat causes the "FILE:" port to be deleted from the system. This printing port deletion does not appear to be caused by any end-user error.
Adobe's Acrobat Quality Assurance group has been alerted to the problem, but to date has been unable to internally reproduce the problem. We would appreciate any information from any user who encounters this problem in terms of exactly how the Acrobat Distiller printer instance was being used prior to an uninstall of Acrobat (for example, were you printing a FrameMaker book "to file" with the
Acrobat Distiller printer instance for purposes of subsequently distilling the whole book manually?)
FIX
Fortunately, it is very easy to add the "FILE:" port back into the operating system:
(1) Logon to Windows 2000 as a user with Administrator privileges.
(2) Go to Start=>Settings=>Printers.
(3) Select File=>Server Properties.
(4) Click the "Ports" tab.
(5) Click "Add Port".
(6) Select "Local Port" and click "New Port".
(7) In response to "Enter a port name:" respond "FILE:" (without the surrounding quote marks, of course) and click OK.
(8) The "FILE:" port should now be in the list of available ports. You may close the remaining dialogs.
At this point, printing "to file" should work correctly. Most likely, you will not see the problem reoccur unless you do another round of uninstalls of Acrobat.
- Dov

You need to download and install the ADPDF9.PPD printer description and use it instead of Device Independent.

Photosmart A software will not install on Windows 8.1

I have a Photosmart A536 printer and Microsoft Surface Pro 3 running Windows 8.1-x64.
The printer is connected and I see a CD drive HP_A530_series with a setup program. When
I run it I get a dialog telling me to go to the HP download site for my printer. I went there and
downloaded the driver for my O/S, (A530_140_301.exe. The file runs but all that happens is
the same dialog saying "please download the driver from the HP website". I have tried
redownload, reboot, run as admin, run in compatibility mode.
I went to this forum and found the suggestion to download the printer installation wizard,
hppiw.exe, and install and run it. I did so and it ran and said it was looking for devices and
then it exited with no action.
Please advise.

Hi @MKairys
Please look at the discrepancy between the compatibility listed, and the description of the file;
Description
Windows XP x64/Vista 64/Mac OS X v10.4-v10.5: Download includes HP Photosmart Software Driver and support links for product. Windows XP 32/Vista 32/Windows 7 32 and 64: No software download for printer. Printer includes HP Quick Connect, which installs when you connect the printer to your computer.
^^ This makes no mention of Windows 8 or 8.1
Compatibility:
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 (64-bit)
Microsoft Windows 8 Enterprise (32-bit)
Microsoft Windows 8 Enterprise (64-bit)
Microsoft Windows 8 Pro (32-bit)
Microsoft Windows 8 Pro (64-bit)
Microsoft Windows 8.1 Pro (32-bit)
Microsoft Windows 8.1 Enterprise (64-bit)
Microsoft Windows 8.1 Enterprise (32-bit)
Microsoft Windows 8.1 Pro (64-bit)
A530_140_301.exe
Perhaps this would be helpful; Problems printing from Surface can be caused by hardware issues like disconnected cables, software i... I have a feeling though that this may loop too, it says it is compatible then advices you install the free driver, and takes you back to the HP website - A530_140_301.exe. I feel your pain, I am going in circles!
I don't think there actually is a driver for 8.1. You could try an alternate print driver; How to Assign Alternate Print Drivers in Different Versions of Windows.
Please let me know what happens if you try an alternate print driver.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

PremiereElements_12_LS26_win64.exe is installed under Windows 7 Home Premium 64Bit - SW runs 32Bit?

Hello,
I installed and run the Elements 12 SW Package under Windows 7 HomePremium 64 bit with Package "PremiereElements_12_LS26_win64.exe" (indicating 64bit?).
Execution of the Elements 12 SW shows a running process under 32bit mode in taskmanger.
A.) Can anyone give me short feedback / hint if this SW Package is just 32bit made or do I run it in a compatibility mode due some reasons?
I checked on my system Win7 64bit and can see it is installed as 32 bit SW under Program Files(86) instead of full 64 bit SW paths.
B.) Which Package shell I use for 64 bit installation - any special install option to care???
C.) How can I get a running Elements as 64 bit SW on my system?
The performance on i7 PC System is poor compared to formely used Elements version 9 before on same system...
Looking forward to getting an idea and help for running the Elements 12 SW Package in 64 bit :-)

with adobe 64 bit programs installed on 64 bit systems, both the 64 bit and 32 programs are installed (if adobe makes both).
the 32 bit program is a fall-back in case you want to use plug-ins or peripherals incompatible with the 64 bit program. photoshop is a typical 64 bit adobe program that installs both 32 and 64 bit versions. here's more info about ps, http://helpx.adobe.com/photoshop/kb/64-bit-os-benefits-limitations.html

Photosmart C6280 print document disappear install under window 7

Similar Messages

Maybe you are looking for