Photosmart c7180 blocked from my jetpack wifi.

I have one of those Verizon Jetpacks which allows up to 10 devices to connect to the internet.  One day when I was the only one online (or so I thought), I noticed that three devices were connected. I did not recognize them and thought that a stranger had breached my password and was using my internet. Since, I have limited data to use online, I disconnected the two "rogue" devices.  Now the Jetpack will not let my printer reconnect to the internet. I have talked to Verizon and they reset the Jetpack, which allowed my tablet to get online, but the HP Photosmart C7180 still will not connect. Does anyone know how to allow it to reconnect? I know it should be an option in the Jetpack, but we cannot find it. So, my question is: can I do anything to my printer that will give it a fresh new ID and allow it to connect again?

    Hi nsiebert,
I am sorry to hear about the issues with your Mi-fi device. Let me help! Which exact model device do you have? Have you tried power cycling it to see if it refresh your connections? Share more details so the helpful members of our community would also need to offer a suggestion of assistance.
Thank you!
EdW_VZW    
Follow us on twitter @VZWSupport

Similar Messages

  • NOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

    CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

    Hi,
    I think you need to remove the queue. Please try:
        hold down the Windows key and press R.
        from the Run window, type services.msc and hit enter.
        if the machine asks for Admin you have to accept this,
        look down to the print spooler service, right click it and select properties
        click on the Stop button,
        browse to C:\Windows\System32\Spool\printers
        delete the job inside this folder
        reboot the machine
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I've been blocked from Family sharing and now any apps that were previously purchased by my wife even before we shared I cannot download even if free ones

    I've been blocked from Family sharing and now any apps that were previously purchased by my wife even before we shared I cannot download even if There free ones she wants me back on sharing but it won't let me for a year but y can't i download any apps she has ever had even free lots of apps she has but don't use on her devices are not available to me it's like I'm in trouble please help

    Try calling Tech Support, they should be able to check to see if theres a lock and try to help you reset it, I had to call and get my account unflagged, for something that I didn't even do.

  • Problem with printing and scanning after updating to Mavericks for my Photosmart C7180

    After updating my macbook pro (mid 2009) to Mavericks, I have found that I can only scan to a jpeg2000 and cannot scan as a tiff or jpeg or anyother format.  I have followed instructions on troubleshooting and have not been able to make anything work ie scanning from preview etc.  I have now uninstalled all the HP software and tried to load it again but software update will not recognise that I do not have the software for my printer.  What do I do now?

    Hello Cyd23, welcome to the forums!
    I understand you're having issues with scanning since you upgraded to Mavericks. I have looked into this concern for you and found that there is no downloadable driver with the full feature software (scanning software) included for the Photosmart C7180 and Mavericks.
    However, there are work around options for scanning that may help and work!
    Please see this link for the other methods: OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    I hope that helps!
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Cannot do wireless printing to HP Photosmart C7180 since upgrading to Win 7 Home Premium 64-bit

         I recently upgraded one of my new HP p6150t Pavillion PCs from Vista Home Premium 64-bit to Windows 7 Home Premium 64-bit.  Since then I have not been able to print to my networked printer, an HP Photosmart C7180 All-in-One, which is wireless on my home network. When this PC was Vista, I was able to print. Two other PCs on my home network, both running XP, can access the printer across the network and print.  This PC now running Windows 7 64-bit can find the networked printer when I "Add-a-printer", and I am able to finish the installation of the printer. 
         I downloaded and installed new drivers for the HP C7180 from the HP website specifically for Windows 7 64-bit, so I have the latest drivers. (The version of the drivers is 13.1.0, date is 10-2009. From the same HP printer driver download site, I also installed " HP Print Software Patch When Upgrading Vista to Windows 7".
         I do not want to install the printer as a shared device on any of the other PCs, but rather want to be able to print from any of them, direct wirelessly, even if the other PCs are offline.  And I was able to do this when I used Vista...
         If I open and leave visible the print queue for the printer, and then print a Test Page, I see the print job briefly shown as "Spooling" and then as "Printing" in the print queue display, but nothing ever reachs the printer. There are no error messages, either during the process of Adding the Printer, or when sending Test Pages, or other print jobs to the printer.
         I have McAfee antivirus and Firewall installed on all of my PCs. The Firewall advanced setting for Networks shows that the IP address range for all of my IPs are trusted.
        [Although I just bought this PC from hp.com only 4 months ago, as part of a package of 2 PCs, a MediaSmart server, big hdtv monitor, and all with 4 year extended support agreements, HP provides "NO" support for network printing. That was what a support specialist called to tell me after I sent an email to the HP CEO.  HP PCs, HP printer, HP provided upgrade kit for Windows 7, but if you want to actually print from your HP PC to your HP printer, there is "NO" support.  (I worked for HP for ten years, but it is clearly a different company now.)  So, if anyone in the Community can assist, I would very much appreciate it.]

    I have a year old Epson and an HP.. I upgraded to a win 7 64 bit and doing some sharing/networking.. Got some 32 bit XPand two win 7 64 bit..   The Epson ,shares and connects up  with no issues.. the HP is just a fiasco...   No more HP for me ...

  • Photosmart C7180 on Windows 7 x64: Big problems

    My faithful Photosmart C7180 has gone to a near-useless state since I attached it to my new desktop machine running Windows 7x64.  I am connected via a wired connection/usb cable. Some of theese new antics include:
    Solutions Center says it's Disconnected, when it is not
    The scanner doesn't work
    When I attempt to print a doc, I get a partial print of the doc, along with 5 or 6 sheets of papers with a few random characters printed at the top.
    I have installed, uninstalled and re-installed the latest version of the software as downloaded from the website (v 13.1.0) far too many times.  This does nothing.
    I have run the HP Print and Scan Doctor....the print side says it works fine (it doesn't); the scan option fails on the Driver Check, saying that 'the scan driver is unable to communicate with the product'.  I've followed the instructions to unplug the printer, plugging it back in, restarting the computer, multiple times....again, this does nothing.
    Anybody out there have any suggestions, other than hauling this thing to the dump?
    This question was solved.
    View Solution.

    I would try possibly using another method of connection. Possibly it is the USB cord that is malfunctioning. If you have another cord try that, or you can try setting the printer up on your network using a wired-Ethernet connection. 
    Try this and let me know how it turns out! 

  • Photosmart C7180 Printing Issue

    So here's a strange one, my 9 month old Photosmart C7180 has developed a nasty habit of printing every other page in Landscape mode. I've been using the printer on a near daily basis for 9 months, but 2 days ago I started noticing this weird quirk when printing multiple page documents. I can't verify what may have triggered this (software or OS update) because it is possible that I haven't printed multiple page documents for a few weeks. I have checked for OS/App/Firmware updates and verified that I have the latest drivers and software. I have restarted both systems and reset the factory defaults for the printer.
    I can print a single page in Portrait mode, but if I print 3 pages the 2nd page comes out in Landscape. I can print the 2nd page individually and it comes out fine. It happens whether I'm printing from Microsoft Word or even if using Microsoft Photo Editor or HP Photosmart software.
    I am using the TCP/IP connection for printing from my Microsoft XP notebook (although I just verified that it happens when using Bluetooth as well).
    Has anyone else experienced this or have any possible explanation for why it seems to be possesed?
    This question was solved.
    View Solution.

    hi,
     try to disable the advanced printing feature of the printer
     >control panel
     >printers and faxes
     >right click your default printer icon which is c7180
     >select properties
    >click advanced tab in the properties window
    >uncheck the checkbox saying ENABLE ADVANCED PRINTING FEATURE
    >hit apply, then press ok!
     >then try to print your documents again
    regards,
    kiko 
    Kiko

  • HP Photosmart C7180 All in One Scanner problem

    I received this unit a couple of years ago second hand, so any setup required was already done when I got it. The scanner always has worked and when I placed a document inside to scan, I would hit the scan button and the menu would give me several options for scan including PDF file, TIF, etc. I would choose PDF, plug my laptop into the usb, and it would scan the item onto my pc laptop. When I tried to scan last time, the only scan options that come up on the menu are Scan and Reprint and Scan to Memory Device. If I hit either option, the menu takes me to a photo printing screen where I only have choices of photo size etc. I don't know what happened, but it seems to me there must be some way to reset this thing for document scanning options instead of photo scan function. I called HP support and didn't get anywhere, also tried a suggested power reset by unplugging the unit, waiting, then reattaching power cord. No change. The HP support thought I might need to reinstall software, which I don't have on my computer and I'm not really too great with these machines anyway. Any ideas?

    Hello MC1970, welcome to the forums
    I saw your post about no longer having all of the scanning options you used to have when scanning from your Photosmart C7180.
    I would also suggest a reinstall however, to help you better and provide you with the links to describe what to do better, I would need to know which operating system you are running on your computer. Please let me know and I will reply back to you!
    Which Windows Operating System am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Thank you, Happy Friday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Is there a way to permanently block a specific open wifi network?

    Is there a way to permanently block a specific open wifi network?

    Well, the only workaround is if you get along with your neighbors and they're understanding of what you want to accomplish, not to mention they should password protect their wifi access as well.  This of course depends on the density of your surrounding neighborhood. 
    Start with checking the WiFi strength from your phone in their room.  If you're getting 4 solid bars it's likely your next door neighbor, and of course weaker would be farther (Help narrow your search a little).  Neighbors should password their router anyways since most providers I know put a cap on the amount of data on the plan (I think Comcast is something like 200 Gigs....I know that's a bit and I hardly come close to the mark, but if everyone around me was using my wireless that would all add up quickly).  Hope this helps.

  • My email address is blocked from 3g

    My email address is blocked from 3g - it was spammed last week, and now the 3g network rejects the connection. Wifi works fine, but, can't always be on wifi. Any ideas? It's an iphone 4, mail account is through a site I own. The network is AT&T, but Safari, phone and texts work fine.

    Right click the item, choose to "Delete".

  • Hp photosmart C7180

    Hello,
    I have a problem with the yellow ink on the photosmart C7180 printer.  The cartridge was out of yellow ink so I installed a new cartridge. However,  it said
    that I was still out of the yellow ink.  I thought I may have placed it in incorrectly and several times, I re-installed the cartridge. Finally I thought that the new
    cartridge must be defective, so I placed another new cartridge but the same thing happened. Then I thought the entire twin pack of the new yellow
    cartridges must be defective. So I got another new cartridge from a combo pack and again the printer went thru' the cycle and said the cartridge was
    out of ink. So obviously it is the printer and not the cartridges. I looked at the spot where the cartridge fits into and it looks fine. Any suggestions??
    Thanks!!
    Anne Heaton 

    Bad news annechee4
    - See
     http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01060160&tmp_track_link=ot_recdoc/c00720682/en_​...
    ....unless someone has found an alternative workable solution??? 

  • HP Photosmart c7180 wireless scanning setup

    I recently changed my connection from USB to wireless (with wireless access point) for my PhotoSmart c7180 and printing works fine but when I try to scan nothing happens and it no longer appears in the list of scanners. What can I do to allow scanning wirelessly?
    When I press Scan Menu on the printer and select Scan to Computer it says "refer to device documentation to troubleshoot."
    Please help!

    What computer operating system are you using?  What kind of router and ISP?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Windows 7 Desktop error message "Can't initialize plugins directory" - Blocked from Installing/uninstalling anything

    Blocked from running *.exe
    files. Blocked in Control Panel from Uninstalling anything. 
    Consistently returns: "Can't initialize plugins directory"
    What I tried:
    1. Safe Mode with Network
    2. File cleanup from C Drive Tools
    3. Environmental variable: changed
    to this c:/TEMP
    c:/TMP (Created TEMP folder
    on
    directory tree.)
    4. Googled error-- known
    issue but fixes do not work. (Created New Profile, SFC Scan
    of Windows files, moved TEMP folder,
    etc)
    5. Run as administrator
    6. Started after the support desk for ACT client management software uninstalled SQL to restore access to a CLIENT database that was lost for reasons unknown. So it appears some damage was done.
    Question is, what was damaged and how to fix it, if this caused this problem and it was not malware fiddling with
    registry. 

    Hi,
    You can open Control Panel\System and Security, click
    Event Viewer under Administrator Tools to check if some logs record recent errors.
    Also you can start computer and typing F8, click Repair Your Computer to perform
    System Restore.

  • HT4979 why can I not send email when away from my home wifi? Am able to receive messages OK, and outgoing mailserver is correct?

    Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
    Attempts to send messages results in them sitting in the Outbox and never- ending 'sending message' displayed.
    I am able to send using my   me.com  server.
    Home service provider is Cogeco.
    Any help would be appreciated.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • "uses a file type that is blocked from opening in this version" error message when opening a *.doc file with Word already running

    Several customers running different versions of Office 2011 (14.4.1-14.4.5) on OSX varying from 10.7.5 to 10.9.5, running on various kinds of hardware (iMac/MacBook Pro/MacBook Air) of various ages are having issues opening *.doc files if the Word is already open. The error message that gets displayed is, "XXXX.doc uses a file type that is blocked from opening in this version"
    When the customer tries to open the same file via File-Open, she gets "The file is locked for editing. you can open the file as read-only".
    When trying to do so, she gets "Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters".
    If Word gets Force-quit, the same document opens without any problems.
    1. Repairing Disk permissions was ran several times. and the volume was found to be OK.
    2. I have noticed that in this scenario either deleting the normal.dotm or com.microsoft.word.plist (~/Library/Preferences) sometimes resolves the issue, sometimes it doesn’t. There is no pattern to follow. All versions of Office are affected, the fully updated and the non-updated ones.
    3. I have tried completely removing the suite using Office 2011 Uninstall.app and/or Remove Office 2011 Uninstaller.pkg, then going through customer's library and manually removing all the Office references.
    4. None of these systems had Office 2008 in the past.
    Any help will be greatly appreciated.

    Reboot both the Mac and the server. Word opens .DOC files and Excel opens .XLS files. As you have found out by copying the files to the computer. It is the connection between the 2 computer that is causing the error.

Maybe you are looking for