Photosmart C7280 locks up after printing only one page

Recently, my Photosmart C7280 has started locking up after printing only about one page of any document. The LCD display just says, "printing....", and the only way I've found to clear it is to unlug the printer from the mains. It happily prints multiple copies of single page documents, but the only way to print muli-page documents is to do them one page at a time.
I have the same problem from both my desktop and laptop.

Thank you for the suggestion. unfortunately, it did not help with this problem. I ran the utility and it indicated that there were no problems with the printer.
it seems likely to me that this is some sort of memory or buffering problem within the printer itself. However, I can't find any options on the printer's menu to clear the buffer or internal memory. I have tried 'restore factory settings' but this made no difference.
The problem appears to be getting worse - while printing multiple copies of a single page document today, the printer locked up after just 3 copies. I had to rpint 20 copies by printing 3 copies several times over.
Thanks,
Anne

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