Photosmart C7280 will not print from one computer on wireless network

C7280 will not print from desktop computer via a home wireless network. It has worked in the past, but ceased recently.
It will print from a laptop on the same network.
I have tried to comply with the procedures on the HP Support and Drivers site, such as the HPHNDU.exe routine and others, but have had no success.
I would appreciate some help. My previous post in May has not had any replies.
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Look to the left and a bit above Cancel and Post. You are a member and not a visitor, right?
You may not have enough posts to have the privilege of attachments, I am not sure.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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HP Color Laserjet CP1215 on XP home network will not print from second computer.

Win XP SP3 home network with two computers and one HP Color Laserjet CP1215 printer(USB) that is shared.   Computer one prints just fine, but second computer cannot print.
Print job goes to the queue and says "printing" and stays there for about two minutes and then says "error - printing" and then I have to delete the print job from the print queue.
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Message Edited by remleys_west on 06-23-2009 10:29 AM
Message Edited by remleys_west on 06-23-2009 10:35 AM

The Firewalls are disabled and from my laptop you can view all of the shared
Folders on the Desktop with the CP1215 attached via USB.
When I issue the print from my laptop that is on the same network, you see the
print file show up in the CP1215 print queue of the Desktop the CP1215
is USB attached to and then disappears about 15 seconds later. Here is
how it appears on in the Desktop CP1215 Print Queue before it disappears
Doc Name    Status    Owner Pages    Size    Submitted    Port
E-mail print Printing      Guest        1      547 KB     2:00pm 08/26/09      USB003
I've also download/installed the latest drivers. When I reinstall the CP1215 on my laptop from
the Desktop, the "PRINT TEST PAGE works from the Laptop but then all print commands after
that do not work.
I see from my Google search I'm not the only one having this problem
ANY IDEAS what to try next?
Wes

I have a HP Photosmart Premium 309 and it will not print from the computer says not online,

disconnected usb and power and re connected, but still not printing, just says offline. can anyone help please

hi there,
could you provide the community with a little more information to help narrow troubleshooting? what operating system?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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When I attempt to print from Photoshop CS3 or Microsoft Word, in the printer queue I read, Status Stopped. I click on the name and window pops up saying, Operation could not be completed - next line, client-error-not-possible... What the heck?! I installed the drivers off the CD that came with the printer and upgraded the driver on the net B4 plugging in the Printer during installation – SO it should work, right?
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PS: Now, if I might digress, Mac Lovers, now, I used Mac’s when I was in college and moved to PCs in my job and am now back to Mac's, purchased a Mac Pro and a MacBook Pro a couple months ago and have had nothing but probs with them. Some aliens, captured from Area 51 held against their will in the bowels of APPLE, keep moving the versions of the operating system up so fast I think some of my software is having a difficult time keeping up and is ACTUALLY crashing the system. Oh, then the nice little report can be sent to apple’s aliens and they thank you... Whatever… This is precisely why I moved away from PS's! Get you shnizzel in a row Mr. Jobs! Thank you… 3…2…1… I am much better now… How about some tea?

Try GutenPrint:
Click here to begin autodownload: http://tinyurl.com/8ctlaw.
You might also benefit from installing Usbtb & the latest Ghostscript & CUPS:
Click here to begin autodownload: http://tinyurl.com/9mgm38.
Here's a link to GNU Ghostscript 8.63: http://tinyurl.com/9g9tx9.
Here's a link to CUPS 1.3.9: http://tinyurl.com/yuckcm.
Here's a link to Foomatic-RIP:
Click here to begin autodownload: http://tinyurl.com/4ep5dv.
Finally here's a link to HPIJS:
Click here to begin autodownload: http://tinyurl.com/ayhp9z.
You should find that your HP printers print much faster now since Usbtb is faster than Apple's built-in USB drivers that they ship with Leopard by default.
<Edited by Moderator>

Printer will not print from computer, but will make copies.

My Photosmart C4280 All-in-One was working fine and suddenly it will not print from my computer. After trying Diagnostic Utility 4.1 the message appeared that it has "encountered a problem and needs to close." Also, a message appeared that it is "offline." Can anyone help to get it back online? I desperately need this printer in working order.

What operating system? How is the printer connected?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My printer will print pages from the internet but will not print from my files.

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Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What programs are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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This question was solved.
View Solution.

try to connect the printer with your laptop with USB connection.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

HP 7280 all-in-one says ink cartridges are empty and will not print from PC, but it copies fine.

Replaced 2 ink cartridges in hp 7280 but still says both cartridges are empty and will not print from PC, but it will copy fine. When I try to print I get a error box that says "Ink cartridges empty - replace black and yellow ink cartridges to continue." They are brand new - just bought them - expiration date Sep 2015. Have tried rebooting and disconnecting and reconnecting everything. Same error, but it still will do color copies fine - all cartridges are working. Help?!

Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

My 6310 All in One will print a test page but will not print from Publisher, Notepad, etc. WTH?

My HP 6310 will print a test page fine, but will not print from Publisher, Notepad, etc. It goes thru the motions, but the image printed is almost not there. I have new ink cartridges in it. I have adjusted the print settings. STILL won't print properly. WTH???

Hm, okay, thanks for getting back to me again!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer and test print again.
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Welcome to the HP Forums JBottensek,
I see by your post that the printer won't print a PDF document from the one computer.
I can help you with this issue.
I have provided a document to go through the steps which should resolve this issue for not being able to print PDF documents. Cannot Print PDFs from Adobe Reader.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My new Officejet Pro 8500a on a Windows XP machine will not print from the Internet.

I just purchased and installed an Officejet Pro 8500a all-in-one and everything seems to work fine except that the maachine will not print from the internet. I use Windows XP home and and the Firefox browser. The printer is connected directly to the computer, and is not directly connected to the Internet or any other network.

The Officejet 8500 printers take individual ink cartridges (IIC); that machine requires that all cartridges be installed to ensure that the printhead does not get damaged. Ink is used in the printer not just for printing, but maintain the printer and the printhead. One can reduce the amount of color ink the printer uses by changing the printer settings to Grayscale or use black ink only. Page 34 of the user manual shows how one can change those settings when printing documents. For further information on how ink is used in the printer; one can look as this page here where it goes into detail on the different ways that ink is used in the printer.
I would just replace the color cartridge that the printer indicates needs replacing when the machine alerts you to low ink. I would not replace all colors at once when only one is in need of replacing.
I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My wireless HP Deskjet 3050 printer will not print from web sites.

My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
The printer is connected wirelessly to a network and this occurs when I use a laptop on the network. It is also connected via cable to a desktop computer but there is no problem in printing from the desktop.
Any assistance would be appreciated.

That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HT4356 Epson Artisan 837 will not print from IPhone

I have an IPhone 5 and an Epson Artisan 837 printer. When I attempt to print from my Ihone 5 I always receive an error message:
"out of paper, paper jammed, or incorrect paper size".
In reality,it is none of these things. I can print from my IPhone 5 to my Brother printer via the router connected to my computer, but the Epson is via WiFi/AirPrint.
Someone tried printing from their IPhone 5 to my Epson and it worked perfectly, but it WILL NOT PRINT FROM MY IPHONE 5.

Try GutenPrint:
Click here to begin autodownload: http://tinyurl.com/8ctlaw.
You might also benefit from installing Usbtb & the latest Ghostscript & CUPS:
Click here to begin autodownload: http://tinyurl.com/9mgm38.
Here's a link to GNU Ghostscript 8.63: http://tinyurl.com/9g9tx9.
Here's a link to CUPS 1.3.9: http://tinyurl.com/yuckcm.
Here's a link to Foomatic-RIP:
Click here to begin autodownload: http://tinyurl.com/4ep5dv.
Finally here's a link to HPIJS:
Click here to begin autodownload: http://tinyurl.com/ayhp9z.
You should find that your HP printers print much faster now since Usbtb is faster than Apple's built-in USB drivers that they ship with Leopard by default.
<Edited by Moderator>

Photosmart C7280 will not print from one computer on wireless network

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