Photosmart d110 copy/scan & installation problems on Windows 8.1

I have a few issues with my d110... First, I have successfully gotten it to print from Windows 8.1 but it does nothing else. I tried using the installation disc and the setup screen literally only shows Exit as an option... no install option whatsoever. I even removed the device and everything and tried it again to no avail.
Next, I tried to make a scan or copy and it shows a Scanner Failure error message saying "Unable to Copy or Scan".
I've read through several of the forums and nobody seems to encounter the same problem I am.
I have had this printer for a few years and have had nothing but problems with it from the beginning. Most of them are solved through hours of troubleshooting, but this printer is the biggest hassle. I'm not sure if at this point I should just replace it or what.... So frustrating.

Hi,
The first issue happens due to incompatibility, the original CD is not intended for Windows 8.1 and therefore you did not see any Install option... any supported OS is listed on the CD label, Windows 8 is not listed among the options...
As you describe a scanner failure, we will need to troubleshoot such n hardware issue first, scanning would not be possible if the hardware is faulty...
Turn the printer off and unplug any cable but the power to avoid any affect.
Turn it on and try copying.
If the same error appear, the scanner hardware misfunction.. follow these steps to troubleshoot a such.. if those does not resolve the Scanner Failure issue it will require you to service the printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00587971&tmp_task=solveCategory&cc=us&dlc=en&lc...
If you were able to resolve the hardware failure by following the steps above, download and install the Windows 8.1 software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109779-2&cc=us&dlc=en&lc=en...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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[ 4-26-2011 20:56:43:083]- LOG(ED4):    msg=Copying files to the hard drive ...
[ 4-26-2011 20:56:43:083]- LOG(CE0): CopyEntireFolder(C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\,C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
[ 4-26-2011 20:56:43:083]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\agmcrdrv.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\agmcrdrv.inf
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\Autorun.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\Autorun.inf
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\DIFxAPI.dll to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\DIFxAPI.dll
[ 4-26-2011 20:56:43:083]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\English, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\English)
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\English\License.txt to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\English\License.txt
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\hpbr32.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\hpbr32.cat
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\hpbr64.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\hpbr64.cat
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\hpbrs32.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\hpbrs32.cat
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\hpbrs64.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\hpbrs64.cat
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\HPM1120.INF to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HPM1120.INF
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\License.txt to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\License.txt
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\License7z.txt to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\License7z.txt
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\mrvwiant.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\mrvwiant.inf
[ 4-26-2011 20:56:43:083]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\mwia32.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\mwia32.cat
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\mwia64.cat to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\mwia64.cat
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\ProductInst.exe to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\ProductInst.exe
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\properties.ini to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\properties.ini
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\Setup.exe to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\Setup.exe
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\Strings.dll to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\Strings.dll
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\support.cab to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\support.cab
[ 4-26-2011 20:56:43:098]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64)
[ 4-26-2011 20:56:43:098]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\English, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\English)
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\English\driver.cab to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\English\driver.cab
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\LJM1120L.CAB to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\LJM1120L.CAB
[ 4-26-2011 20:56:43:098]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist)
[ 4-26-2011 20:56:43:098]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\RTM, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\RTM)
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\RTM\vcredis1.cab to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\RTM\vcredis1.cab
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\RTM\vcredist.msi to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\RTM\vcredist.msi
[ 4-26-2011 20:56:43:098]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\SP1, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\SP1)
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\SP1\vcredis1.cab to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\SP1\vcredis1.cab
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\x64\vcredist\SP1\vcredist.msi to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\x64\vcredist\SP1\vcredist.msi
[ 4-26-2011 20:56:43:098]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\ZSUM1120.VER to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\ZSUM1120.VER
[ 4-26-2011 20:56:43:098]- LOG(CE0): _PostProgressMessage hWnd=0x1b075c msg=1125, param=13074
[ 4-26-2011 20:56:43:098]- LOG(CE0): Preinstalling inf C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\HPM1120.INF
[ 4-26-2011 20:56:43:098]- LOG(ED4): IDLCProgressDlg:nCurrentProgressMsg()
[ 4-26-2011 20:56:43:098]- LOG(ED4):    msg=Preinstalling the driver files ...
[ 4-26-2011 20:56:43:800]- LOG(CE0): SetupCopyOEMInf failed gle=2
[ 4-26-2011 20:56:43:800]- LOG(CE0): PreInstallDriverFiles()
[ 4-26-2011 20:56:43:800]- LOG(CE0): _PreInstallDriverFiles()
[ 4-26-2011 20:56:43:800]- LOG(CE0):   inf:C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\HPM1120.INF
[ 4-26-2011 20:56:44:378]- LOG(CE0):   DriverPackagePreinstall = -536870141, flags=0x14
[ 4-26-2011 20:56:44:378]- LOG(CE0): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[ 4-26-2011 20:56:45:392]- LOG(CE0): _PreInstallDriverFiles()
[ 4-26-2011 20:56:45:392]- LOG(CE0):   inf:C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\HPM1120.INF
[ 4-26-2011 20:56:45:766]- LOG(CE0):   DriverPackagePreinstall = -536870141, flags=0x14
[ 4-26-2011 20:56:45:766]- LOG(CE0): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[ 4-26-2011 20:56:45:766]- LOG(CE0): Diffx Preinstall FAILED, trying SetupCopyOEMInf: C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\HPM1120.INF
[ 4-26-2011 20:56:45:766]- LOG(CE0): ProcessFailure(3) NEXT=0, BACK=1, CANCELED=2, FAILED=3
[ 4-26-2011 20:56:45:766]- LOG(CE0): _PostProgressMessage hWnd=0x1b075c msg=1129, param=0
[ 4-26-2011 20:56:45:766]- LOG(CE0): InstallSequencer() step = 4
[ 4-26-2011 20:56:45:766]- LOG(ED4): IDLCProgressDlg:nStopCurrentProgress()
[ 4-26-2011 20:56:45:766]- LOG(CE0): --- PreInstallStep ---
[ 4-26-2011 20:56:45:766]- LOG(CE0): IsDriverInstalled(List)
[ 4-26-2011 20:56:45:766]- LOG(CE0): IsDriverInstalled(HP LaserJet M1120 MFP)
[ 4-26-2011 20:56:45:766]- LOG(CE0): FindInstalledDrivers()
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[ 4-26-2011 20:56:45:766]- LOG(CE0): FindInstalledDrivers()
[ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver? HP LaserJet M1120n MFP ?= HP Officejet 4200 series
[ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver? HP LaserJet M1120n MFP ?= Send To Microsoft OneNote 2010 Driver
[ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver? HP LaserJet M1120n MFP ?= Microsoft XPS Document Writer
[ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver? HP LaserJet M1120n MFP ?= Microsoft Shared Fax Driver
[ 4-26-2011 20:56:45:782]- LOG(CE0): _PostProgressMessage hWnd=0x1b075c msg=1125, param=17049
[ 4-26-2011 20:56:45:782]- LOG(CE0): InstallProgramFiles()
[ 4-26-2011 20:56:45:782]- LOG(CE0):   programFilesDir:C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series
[ 4-26-2011 20:56:45:782]- LOG(ED4): IDLCProgressDlg:nCurrentProgressMsg()
[ 4-26-2011 20:56:45:782]- LOG(CE0): CopyEntireFolder(C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\,C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
[ 4-26-2011 20:56:45:782]- LOG(ED4):    msg=Copying files to the hard drive ...
[ 4-26-2011 20:56:45:782]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
[ 4-26-2011 20:56:45:782]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\agmcrdrv.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\agmcrdrv.inf
[ 4-26-2011 20:56:45:782]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\Autorun.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\Autorun.inf
[ 4-26-2011 20:56:45:782]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\DIFxAPI.dll to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\DIFxAPI.dll
[ 4-26-2011 20:56:45:782]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\English, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\English)

don't install the software. unpack, go to device manager, rightclick printer, update driver, select driver from extracted files

Installation problem on windows server 2008 r2 datacenter edition 64bit

hi
today, i tried to install the current maxdb 7.8 release on my virtual server with a windows server 2008 r2 datacenter 64bit edition os. at the first installation, i got an error message something with "rte runtime error". at this point, the installation stopped.
because of this error, i tried to uninstall the failed installation. this was not possible, in the uninstaller, i didn't see any components, so i can't uninstall.
so i tried to delete the files manually: the entries in the start menu, and the application's path under "program files"... first, i need to kill a process named "serv.exe", that creates a tcp daemon under port 7200... after killing it, the deletion of the dir in program files was successful.
this is very very weird, now my server is "contaminated" with an uncomplete uninstallation of maxdb...
why maxdb 7.8 has problems on windows server 2008 r2 datacenter 64bit edition???
thanks for feedbacks!
regards, jan

> no, because i canceled this virtual server - another method to solve this problem. (i have really no time for things like that..!)
If you take the time to give exact error messages then someone will be certainly able to help
> on windows server 2003, there are NO problems.
Windows 2003 != Windows 2008 - they use a different kernel, a different security system (UAC) and other features that may prevent a succesfull installation in the first place.
I installed a MaxDB 7.8 just today on Windows 2008 R2 and it worked fine.
Markus

10g R2 Client Installation Problem on Windows 2003 64 bit itanium

Hi,
When I click on the setup.exe, i am getting the following..and not getting setup screen
Using paramFile: E:\oracle_client\10g_winIA_client_102010\client\install\oraparam.ini
No pre-requisite checks found in oraparam.ini, no system pre-requisite checks will be executed.
The commandline for unzip:
E:\oracle_client\10g_winIA_client_102010\client\install\unzip -qqq ../stage/Components/oracle.swd.jre/1.4.2.8.0/1/DataFiles/"*.jar" -d "C:\DOCUME~1\SBOLLI~1\LOCALS~1\Temp\1\OraInstall2008-04-22_03-44-38PM"
The commandline for unzip:
E:\oracle_client\10g_winIA_client_102010\client\install\unzip -qqq ..\stage\Components\oracle.swd.oui\10.2.0.1.0\1\DataFiles\/"*.jar" -d "C:\DOCUME~1\SBOLLI~1\LOCALS~1\Temp\1\OraInstall2008-04-22_03-44-38PM"
The commandline for unzip:
E:\oracle_client\10g_winIA_client_102010\client\install\unzip -qqq ..\stage\Components\oracle.swd.oui.core\10.2.0.1.0\1\DataFiles\/"*.jar" -d "C:\DOCUME~1\SBOLLI~1\LOCALS~1\Temp\1\OraInstall2008-04-22_03-44-38PM"
The number of files bootstrapped for the jre is 528.
The number of files bootstrapped for the oui is 98.
what might be the problem, is this due to not having unzip software in the server.
Please help me

Just check this link:
Oracle Installer crashes in Windows XP attempting to install 10g database
May be useful...
Amardeep Sidhu
http://www.amardeepsidhu.com

PPStream installation problem on Windows 7

I just recently install bootcamp and use bootcamp to install windows 7 pro. Everything seems fine until i download PPStream and install it. The installation process was smooth just like usual. However, when it finishes installing, it asked me if i wanna open the PPStream. and i said yes. guess what, nothing happened, then the PPStream icon on desktop is not a normal app icon, it's like a unknown file icon with the reflash arrow on the bottom right corner.
I thought it might be the installation problem, then i went into Control Panel and uninstall the app, and reinstall PPStream, the same thing happened, and every time i click the PPStream icon on desktop, windows explorer stopped working. Anyone knows what's going on or got experience like this before? i will appreciate for any input. thanks

很简单。你子安装的过程中。看一下安装的目录。默认是安装在苹果的系统盘里的。而这个盘是只读的。所以管理器会崩溃。只要改到c盘的目录就可以了。
very easy, reinstall pps. when install pps directory change e : drive ---- to c: drive ... you area set to watch

Minisap installation problem on windows 7

Hello all... I am new to the software field and I want to learn sap.
I bought the book ABAP OBJECTS by Horst & Keller, which came with 2 cds.
I was unable to complete the installation because of the following error..
info: INSTGUI.EXE
Protocol version is 10.
Message checksum is 5737383.
Info: INSTGUI MessageFile
Start message loading...
Info: INSTGUI MessageFile
Finished message loading.
Info: InstController Prepare {} {}
R3SETUP Version: Nov 20 2000
Info: InstController Prepare {} {}
Logfile will be set to C:\Users\PHANID~1\AppData\Local\Temp\mbsinst\mbs.log
Check C:\Users\PHANID~1\AppData\Local\Temp\mbsinst\mbs.log for further messages.
Info: CommandFileController SyFileVersionSave {} {}
Saving original content of file C:\Users\PHANID~1\AppData\Local\Temp\mbsinst\mbs.r3s ...
Info: CDSERVER_NT_MSS InternalColdKeyCheck 2 204
The CD KERNEL will not be copied.
Info: CDSERVER_NT_MSS InternalColdKeyCheck 2 204
The CD DATA will not be copied.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
checking host name lookup for 'PHANIDHAR-PC'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for 'PHANIDHAR-PC' is 'PHANIDHAR-PC'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
host 'PHANIDHAR-PC' has ip address '192.168.1.121'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for '192.168.1.121' is 'PHANIDHAR-PC.gateway.2wire.net'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
checking host name lookup for 'PHANIDHAR-PC'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for 'PHANIDHAR-PC' is 'PHANIDHAR-PC'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
host 'PHANIDHAR-PC' has ip address '192.168.1.121'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for '192.168.1.121' is 'PHANIDHAR-PC.gateway.2wire.net'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
checking host name lookup for 'PHANIDHAR-PC'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for 'PHANIDHAR-PC' is 'PHANIDHAR-PC'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
host 'PHANIDHAR-PC' has ip address '192.168.1.121'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for '192.168.1.121' is 'PHANIDHAR-PC.gateway.2wire.net'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
checking host name lookup for 'PHANIDHAR-PC'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for 'PHANIDHAR-PC' is 'PHANIDHAR-PC'.
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
host 'PHANIDHAR-PC' has ip address '192.168.1.121'
Info: CENTRDBINSTANCE_NT_IND SyCheckHostnameLookup 2 217
offical host name for '192.168.1.121' is 'PHANIDHAR-PC.gateway.2wire.net'.
*Error: CALCRAM_NT_MSS ColdKeyCheck 2 178*
*Phase failed.*
*Error: Main {} 2 178*
*Installation aborted.*
Is it possible for installing it on windows7??? Please help me out here.. thank you in advance...

Dear satya
You can install minisap on win 7. Its better to follow this guide.
use
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/25006
and
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/20390
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/20467
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/20668
SIMPLE OVERVIEW
SAP NetWeaver 7.02 ABAP Developer Edition System Requirements:
JRE 1.4.2.x or 1.5.0.x for Installation
Operating System:
Windows 7 Professional or Windows Server 2008R2 (english)
Hostname must not exceed 13 characters
NTFS-File systems
Internet Explorer 6.0 or higher or Firefox 1.0 or higher (newest recommended)
At least 2 GB RAM (recommended 4-8 GB)
Intel Pentium III/1.1 GHz or higher (or compatible)
50 GB hard disk space temporary during installation - 36 GB permanent
High-resolution monitor (1024x768 or higher, 256 colors)
Make sure that no other SAP system is installed on your computer
The SAP system requires serveral ports for communication services. Therefore the file %WINDIR%\system32\drivers\etc\services must not include an entry for the ports 3200, 3600 and 8000. A possible entry can be excluded by using the hash symbol (#).
If no DHCP server is available on your network (which dynamically determines the IP address) or your computer is not connected to any network, you need to install the virtual interface adapter MS Loopback Adapter. The procedure to install a loopback adapter is documented within the download package.
regars
priyanshann
Edited by: priyanshann on Feb 5, 2012 11:06 AM

Photosmart D110 series - scan not saving to PDF!!

Help!
I'm not able to save my scan to PDF format or even JPEG preview. I am using a Macbook Pro, OS is Maverick. When I try to save to PDF using the drop down menu, I get an error message saying, "error has orrcured saving the file bcause it could not be written to...". I've read the other support blogs and tried updating the software, etc and it still doesn't work. The version of HP Scan is 2.4.1. This is really frustrating! Help please! : )

Hello aparks and welcome to the HP forums!
I'm sorry to hear you've had issues scanning with HP Scan on your 10.9 system but I believe I know what's causing the issue and would be happy to help out
With your Photosmart D110, there is no HP software package for the 10.9 Mavericks operating system, meaning that the version of HP Scan you're using is not compatible, thus causing issues. I would recommend that you follow this Uninstalling the Printer Software document to get the software removed and then I will suggest that you follow this OS X v10.9 Mavericks: Installing and Using the Printer on a Mac document to get the printer installed via the Apple Updates.
Once that is completed, you can then follow this How to Scan: OS X v10.9 document to see the different scanning methods available without the HP software package.
Hope this gets you back up and running! Let me know how things go
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Installation problem on windows 2000

Hi,
Please help!
I've been tring to install oracle on windows 2000 machine unsuccessfully. the setup program aborted without error message. I've tried many versions of oracle database, 8.1.7 all editions, 8.1.6ee, 9iAS. the only message error I got when 9iAS failed to install (iSetup.exe). the problem seems to be with the java runtime environment. the jre 1.1.7 came with 9iAS would not run properly. I've tried to install java2 and jdk1.1.8 from javasoft, still no luck.
Any idea?
Thanks,
Jay Lee
[email protected]
null

Hi,
The problem of installing Oracle Product on P4 computers comes from the symcjit.dll (Java Jusit in time compiler) which doesn't recognize the P4.
I installed Oracle products on my P4 just by copying the CD's on a harddisk and manually replacing the dll (which is Version 3...) by a one I found to be Version 4.0.0.7.
It is maybe not the best solution as it can result some instability (I don't know yet) but at least I didn't bought a brand new computer for nothing.
The question is to know when Oracle will deliver some patches to allow a normal installation on P4s.
Let me know if you want me to send you the dll.
Regards,
Jacques.

Installation problem on Windows 2003

Hi All,
I have installed the saprfc extension on my laptop for testing purposes.
Definitions of my laptop: Windows XP, IIS 6, PHP 4.4.2, SAP GUI 640
Everything works fine and I can access the SAP through the web server on my laptop without any problem.
Now, after finishing my tests I installed my web application on a real production server with the following definitions: Windows 2003 server, IIS 6, PHP 4.4.2
As you can see the two differences are the operating system and the fact that I do not have a complete SAP GUI installation on the server I only located the librfc32.dll under the windows library.
My problem is that I get the message that the php_saprfc.dll extension cannot be loaded (I edited the php.ini).
Doe anyone have any idea why?
Thanks,
Roy

Hi,
I have an installation with my laptop WIN2003 server with apache web server instead of IIS, without problems.
Are you sure that in your php.ini is all OK?
Have you tried to copy the WIN2003 php.ini on your laptop and try to load saprfc.dll?
Lorenzo

Oracle 8.1.7 Installation Problem on Windows XP Professional

We have P4 Processor with 128MB DDR RAM with 845 Intel Chipset motherboard & windows XP Professional.
We are unable to install Oracle 8.1.7 Server.
Autorun itself is not running.
Can you please give us suggestions.
Very Urgent

You have JIT-compiler problem for Pentium 4.
You can copying the install CD to disk search for files named symcjit.dll and rename them to symcjit.old (or delete) and run the installer from hard disk.

IAS 6.0 installation problem on Windows 2000 Server

I've been trying to install iAS 6.0 Test Driver Service Pack 3, but it just
does not seem to be doing anything, installation process shows me a progress
bar and returns "successful completion" screen, but really doesn't copy
anything to the specified location. I've tried setting my machine up with
static IP and DNS suffix, that made no difference at all. Someone suggested
related entries clean up from registry, don't see any of those entry in
registry. Don't know what to try next -- very frustrating.
Any help will highly be appreciated, this kind of urgent.
Thanks
Abdul

Hi Abdul,
Can you please tell me which webserver you are using with Test-Drive-Sp-III, it
should be iWS-4.1.
As you are trying it on a windows m/c, sometimes fixing the DNS-suffix in usual
way doesn't update the windows registry.
To make sure that it is added to the windows registry just run regedit and click
on the :
My Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters
key, you will see the Domain key value set to your domainname, otherwise enter
the domain name into this key value, and than reboot the m/c, and than reinstall
the iAS. It should work.
If you further encounter problems, please mail me back.
Sanjeev,
Developer Support Team iAS.
"Abdul R. Abubakar" wrote:
I've been trying to install iAS 6.0 Test Driver Service Pack 3, but it just
does not seem to be doing anything, installation process shows me a progress
bar and returns "successful completion" screen, but really doesn't copy
anything to the specified location. I've tried setting my machine up with
static IP and DNS suffix, that made no difference at all. Someone suggested
related entries clean up from registry, don't see any of those entry in
registry. Don't know what to try next -- very frustrating.
Any help will highly be appreciated, this kind of urgent.
Thanks
Abdul

Photosmart d110 copy/scan & installation problems on Windows 8.1

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