Photosmart D110 series - scan not saving to PDF!!

Help!
I'm not able to save my scan to PDF format or even JPEG preview. I am using a Macbook Pro, OS is Maverick. When I try to save to PDF using the drop down menu, I get an error message saying, "error has orrcured saving the file bcause it could not be written to...". I've read the other support blogs and tried updating the software, etc and it still doesn't work. The version of HP Scan is 2.4.1. This is really frustrating! Help please! : )

Hello aparks and welcome to the HP forums!
I'm sorry to hear you've had issues scanning with HP Scan on your 10.9 system but I believe I know what's causing the issue and would be happy to help out
With your Photosmart D110, there is no HP software package for the 10.9 Mavericks operating system, meaning that the version of HP Scan you're using is not compatible, thus causing issues. I would recommend that you follow this Uninstalling the Printer Software document to get the software removed and then I will suggest that you follow this OS X v10.9 Mavericks: Installing and Using the Printer on a Mac document to get the printer installed via the Apple Updates.
Once that is completed, you can then follow this How to Scan: OS X v10.9 document to see the different scanning methods available without the HP software package.
Hope this gets you back up and running! Let me know how things go
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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I was an HP employee
If I have helped you solve your issue please mark it as solved
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Welcome to the HP Support Forums!
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Dear jcbroyles,
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Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
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hmm ok this sounds like a defect to me. So the unit will problably need servicing. Sorry
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
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Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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I despair this message to be read and generate an answer. If it is, please give me an address to which I could send my request.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Recuerda que este es un foro en inglés.
Remember this is a English only forum.
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to the Forum Admin/Moderator: I am directing the user to the Spanish forums, Thanks.

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Nanberg wrote:
I just bought a HP Touchsmart computer. I have a HP Photosmart C7200 series printer. The cd for this printer will not install because it does not support windows 7. Is there a fix for this.
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Photosmart D110 series - scan not saving to PDF!!

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