Photosmart D110a and Pavillion dv7-1273cl

Question

Vista 64
Error message is on the D110 when i try to scan a text page to the PC. Don't recall the exact words.
*** the short story below in blue.  i felt this need to tell the long story because i think it illustrates what we now accept from the PC world that leads to massive amounts of time wasted. Just MHO.
[ Gotta also say that the reason I don't have the exact words of the error message and didn't get to post a question in the contact support area yesterday after spending 45 minutes or so reading; looking for a solution before writing, is the result of a couple things. After fussing with the dysfunction for an hour or so a call came in that we were late for an appointment with a few friends ; so everything was put on hold until this morning. Now someone is sleeping in the room with the printer and the info that i need to get from the bottom of the unit. ]
In any event, i think that i know why the marriage between my two HP products are not working now. After working so well from the day that i married the printer wirelessly to the laptop. But here is my guess why they are not speaking. If i am wrong about this i can take it like a man but i have had problems all week since my friendly HP PC check told me that my bios needed to be flashed. From my old days when i attended a PC user group to learn PC's because "APPLE IS DEAD!" "This is a PC World and you better learn it now." So i joined a great group of PC fanatics many of them older guys who were in the industry since the dawning of computers ( two worked for the old Bell Labs where in 1964 i worked in what was then called ESS housed in a small black granite building in a park like setting in a very rural town in Northern NJ. The little building had no windows and i worked there right out of high school. Those who worked there told me that this little building was taking the place of a 5 story building of the type using a mix of technologies developed over the years to improve telephone service. They said that in essence this whole building was one giant computer and we worked inside the hardware. The Bell Labs folks worked on these "console" with hundreds of lights and tiny toggle switches. Each toggle was a zero in one position and a one in the other position; there was only up or down. The lights seemed to go on or off depending on position but used to change from time to time if something that they wrote didn't work out like they had planned. My joke at the time was: How many Bell Labs Engineers does it take to turn on a light bulb? ( The answer " As many as there are plus 1" some people thought it was very funny, some got mad at me for making jokes about them, most of the guys and one girl who worked in the building didn't get....and so it goes.
In any event, some of the leaders in the PC User Group were actually engineers from that period of time and loved the PC write instructions to do things ( ala DOS ) These were some smart heavy duty dude from another time. i trusted that they were correct and although i never tossed my MAC out i saw myself slipping over to the other side. i never ever put down MAC users nor did i make derogatory remarks about the OS the company nor Steve Jobs. With is passing this week i noticed that the media and the industry acknowledge his genius and accomplishments. And with all of the problems that i was/am having with my PC i find myself longing for a MAC thinking that this problem would never ever happen with a MAC. So before i move on i want to say that most of my PC user group buddies use to discourage "flashing the bios" or pay someone who has the knowledge and the equipment to assure that the flashed bios will work. i also recall them saying about flashing the bios: "If it's not broken don't try to fix it"  So i took their advice and never flashed my bios and never seemed to suffer from making that choice.
***Flash ahead to a week or so ago. Everything was working well. A program that comes with my HP laptop checks it's "health" It tells me that the bios should be flashed. i don't recall it telling me why. i don't recall it telling to do anything special before running the update program except to save all documents and work and close all programs that are running. So i followed the instructions, the computer reboots. Everything looks good. Except i can not access the internet.
To keep this story as short as possible I'd like to say that after two days i managed to get back on the internet but i am not sure what i did to get there.
When a new version of Firebox presented a side window to expand and simplify my use of my photosmart device i figured that there might be a problem with a marriage that worked so well for 9 months or so. Sure enough...It seems that the printer recognizes the wireless network. And now my PC recognizes the wireless network. But they will not make that necessary next step and communicate.
How can a company make a suggestion like flash the bios and not give you a heads up about what might not work and if that happens what can be done?
Don't think Jobs would tolerate this way of operating.

Answer 1

It looks like this was duplicate post as your post was marked as solved.
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-D110a-wont-print-from-HP-...
Let me the community know if the issue is still happening.
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