Photosmart D5160 won't print A7 envelopes

I am trying to print A7 envelopes and have created a custom paper size to match 5.25 x 7.25 since there are lots of other envelope options but not A7.  I do not understand how the printer can print 5x7 photos but not an envelope to send them...anyway.  When choosing my custom size and indicating it should pull from the main tray, it starts the print job and then goes to the photo tray to pull the paper.  The photo tray does not accommodate anything larger than a 5 x 7 photo paper, at least mine does not....can you tell me how to work around this issue? My custom setting: Paper source:  Main TrayPaper size: 5.25 x 7.25   (I even tried alternating to 7.25 x 5.25)  Please help me, I am printing invitations and envelopes for my son's wedding and bought this printer specifically for the task never imagining I could not print a simple envelope. Lilly

Have you tried to disable the photo tray option in the Printer Properties?

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