Photosmart D7560 will not print envelopes - load paper into main tray

My photosmart d7560 will not print envelopes, after moving the envelope into position for printing, the message "load paper into main tray" is displayed. It does print the envelope data correctly on a piece of 8.5x11 paper. Setup is for a #10 envelope. Envelopes are self sealing. I have tried creasing the edge better but that didn't help. I tried a non-self seal (which had a letterhead on it so I couldn't use it for this mailing) and it DID work. Is there any way to make self seal envelopes work in this printer?
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Do you have the flap folded inside the envelope, so that it does not stick out?
007OHMSS
I was a support engineer for HP.
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HP Photosmart Premium c309a says "Load paper into Main Tray " ONLY when copying

Hi all,
I've found countless forums where people have had a Load Paper error for printing, but I only seem it get it when copying. Has anyone experienced this? It always takes a sheet in , stops, then gives the message. I press OK because paper is loaded, and I get the message again. The sheet comes out when I hit the Cancel button.
Any ideas on how I could get my c309a to recognise paper?

Hello AmardeepA,
Welcome to the HP Forums!
I understand when copying a document, you're receiving a message "Load Paper". I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. Are you copying a document from the scanner glass or from the automatic document feeder?
If you're using the automatic document feeder, then follow this HP document on The Automatic Document Feeder (ADF) Does Not Pick Up Paper. Try cleaning the ADF to see if this helps.
If you're using the scanner glass to copy a document, then please follow this HP document on 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper. Try cleaning the paper rollers and print a self test page from the printer. I would just like to make sure this page doesn't give you a "Load Paper" message.
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I worked on behalf of HP.

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
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and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
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Best wishes to you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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My photosmart 6520 will not print a PDF file.

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Hi Silverfox2895,
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Do you have the flap folded inside the envelope, so that it does not stick out?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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What router? What operating system?
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I am employed by HP

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HP Photosmart 6520 will not print in black

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I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
If you need to know how to post a private message
click here
Thanks.
- I worked for HP.

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Hi tomanifest,
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I am an HP employee.
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Photosmart D7560 will not use Photo Black Ink

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Try this solution. I hope this helps. Inform me for concerns.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01510629&cc=us&lc=en&dlc=en&product=3396085
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Photosmart D7560 will not print envelopes - load paper into main tray

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