Photosmart e5520 not printing from PC or via ePrint, but OK from iPad. Why?!

Hi
I am having a problem with my brand new HP photosmart 5520 e-all-in-one.
Connected to my home wireless router fine, got network ID test page etc on initial setup, but when software installed on laptop PC, stopped printing.
Will air-print from iPad without problems, and shows up on printer control panel as default printer, but will not print.
Laptop is Vaio using Vista, network is via Netgear G+ MIMO, McAfee security on laptop (no difference if on or off).
The printer says it is connected to the router, but web services are not reachable. Also, the IP address of the printer does not open the internal web page on entering it into IE or Firefox.
The printer's IP address is fixed, but does not appear in McAfee network when interrogated. The printer is not asleep. I cannot "find" the printer or install it on the computer's network or printer control panels, and the wireless device finder will not find it either.
Any help?
I bought this because of favourable reviews and reported ease of set-up, but it is driving me crackers!!!

I have a reset that I want you to try. I have sent you some steps via Private Message. Below is a link that will show you how to use this forum feature if you are not familiar with it.
How To Send A Private Message – Video:
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/How-To-Send-A-Private-Message-Video/td-p/8...
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