Photosmart Plus B210 - Error Message when attempting to add printer

When attempting to add our Photosmart Plus B210 on a computer with Windows 7, we get the error message: "Active Directory Domain Service is currently unavailable".  We have installed the drivers from the disc and have attempted both USB and Wireless installation--neither have been successful.  We have uninstalled and reinstalled mulltiple times as well as followed another forum suggestion to run msconfig and change startup to diagnostic, etc.  HP Print & Scan doctor has not helped resolve.  Any ideas out there?

Hello felenti,
Please let me take a moment to say "Welcome" to the HP Forums. I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issue with the installation of your printer to your computer.  I also see that you have ran the HP Print and Scan Doctor and it did not resolve the issue.
One step that I do suggest we try is to run the HP Printer Install Wizard for Windows.
Please write me back with the results of the Wizard.
If I don't hear back from you today, I hope you have a Great Wednesday.
Cheers,    
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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