Photosmart plus b210a won't print info page for web services

I have just purchased a photosmart plus b 210a and its on a wireless network.  I have finally managed to get the webservices enabled (it took about 4 days of trying) but now I can't print the info page to get the code to register on to the eprint centre.  When I try it tells me to upgrade the product but how do I do that.  I have done the product updates through the preferences menu and its telling me there aren't any.  I have gone through most of the Hp websites for help but can't find anything on this particular problem so any help will be gratefully received.  Thank you.

Hi there,
Thanks for posting all the steps you've done so far, and that pretty much covers HP's print quality troubleshooting document.
So the last thing you can try is this printhead soak method from community expert Bob Headrick: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-6500-Office-jet-E709a-Black-pri...
Please let me know if that helps
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

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    If your problem is solved please click the "Accept as Solution" button ------------V
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    If your problem is solved please click the "Accept as Solution" button ------------V
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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