Photosmart Prem-Web C309n-s - How do I reattach parts in tray housing?

In trying to fix a printer problem, I removed the main paper tray. When I tried to reseat it, a plastic guide (~2" long) and a related metal torsion clip/spring (~2" long) became unattached from the opening into which the main paper tray is inserted. How do I reinstall these parts (can't find a diagram of how they fit together in side of the tray housing)?

I need help too!....This part just came off. How important is this part in relation to the pick up rollers? I am having a problem with these rollers not picking up and message code 0x61011beb is on display.
Help, someone.....please.

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HP Photosmart Prem Web C309n-s

I cannot get this printer to actually print in Adobe Photoshop Elements 8.0 . I choose the printer and then the HP Fax screen comes up. Adobe says it is not their issue it is an HP issue but HP has not been able to give me any suggestions.
Any help is appreciated... it is such a pain. I have to save documents as jpgs to print them in another program..HELP

I have Photoshop Element 8, Window 7, HP Officejet Pro 8500 A909g.
Have the same problem with PSEl8, shows fax and printer; printer is chosen, but comes up fax. How/where do I change the name of the fax to see if that will work for me.
I've sent in a case to Adobe on this. No reply as yet.
I installed latest HP from website but didn't get all features. But photoshop worked then because it only had printer listed, not fax. I uninstalled HP. Had to install latest full feature software/device from HP. And got the same problem all over again because PSEl8 showed both fax and printer.
Looks like a fax problem between HP and Photoshop interface. Hope just changing the name of the fax will do for me as well. But we shall see.
I assume PS El 8 works with 64bit. Can't find where that info is mentioned in system info. Maybe that's a problem too between HP and Photoshop. HP now works with 64bit since I installed latest software/devices. Dell Tech support told me to check all software programs to make sure they work with 64bit. Don't know where to look with PSEl8 besides system info, which shows video card driver with 64bit; but plugplug.dll shows plugplug standard dll as 32 bit.
This is a big mess that Adobe and HP better figure out.

Photosmart Prem-Web C309n-s. No warning for low ink levels.

Printer runs out of ink with no warning, and there is no way to verify the ink levels to monitor remaining level. :-(

The ink levels can be checked from the printer front panel or computer as described here.
If the cartridges appear to run out of ink prematurely check the vents as descried in step 3, solution 6 here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Wireless Printing Problems - HP Photosmart Premium Web C309n

I hoping someone can help me with some printing issues I am currently having with my C309n.
When trying to print via my web browser (Firefox 3.5.7), the printer stalls while trying to respond, and when it does begin to print, it moves incredibly slow. I had the same problem when I first set up the machine when trying to print photos, but that issue seems to have resolved itself (I did nothing in particular; one day it just worked). I have no problem printing from programs such as Word, PowerPoint, etc.
The web printing issue still remains and I was hoping that someone could confirm that I have used the optimal wireless/set up settings before I start changing things in an attempt to solve my current problem. Also, of course, if anyone is aware of a quick fix for my printing issue, I would appreciate it.
Printer: HP Photosmart Premium Web - C309n
Computer OS: Windows 7 x64 Professional
Anti-Virus: Norton 360 Premier
Connection: Wireless
Type: Automatic DHCP
Port: 9100
Router: Linksys Wireless-N Gigabit Router (WRT310N)
Firmware: v1.001
Settings of Router are as follows:
- Network Mode: Mixed (a, b, g, n)
- Security: WPA2 Personal
- Encryption: AES
- Radio Band/Wide Channel/Standard Channel: Auto
Also, I apologize if I provided too much info; just wanted to make sure I covered everything. Thanks in advance for any help.

I'm also having slow print issues on the HP Photosmart Prem-Web C309n-s.
The issue happens in multiple applications, such as printing a photo from HP Photosmart Essentials 3.5, printing an email from Internet Explorer 8, etc. I am running Windows Vista Ultimate 64-bit with Service Pack 2.
Also, noteable is that it happens on 2 PCs. Same model purchased at the same time. The issue seems intermittant and it seems to affect my wife's PC more than mine. It may just be that she prints more???
I did not think it was a networking issue, but both my PC and printer are wireless. I will direct my PC and see if the issue goes away.
My wife prints all her own photos and scrapbooks. She is extremely frustrated and wants it out of the house. I'm going to contact HP Support tonight. If they cannot fix it in a reasonable time, I'm going to try and return it.
It also seems to rip through XL ink cartridges faster than any HP printer we have had.
Best regards.
BarryISU

SW installation failure on Photosmart Premium Web c309n-s

Hello,
I have tried 3 times from the CD and 2 times from the downloaded compete install package from HP to load the software associated with my Photosmart Premium Web C309n-s printer to no avail.
I get ERROR CODE 2203 - FATAL ERROR MSI.HPPHOTOGADGET
The printer seems to hook to the web (I can go to google, disney, etc) but when trying to download the updates it says are out there it fails.
TIA for any helps,
Chips

Network status:
Active connection type: wireless
URLs for Embedded web server : http://HP0D6176
And in the Wired or Wireless section of the report (depending on how your printer is connected):
- What IP Address is listed?
IP address: 192.168.1.100
subnet mask: 255.255.255.0
default gateway : 192.168.1.1
configuration source: DHCP
primary dns server : 192.168.1.1
secondary dns server: 209.18.47.61
I test use wired not wireless it not working same
internet connection it work i'm sure because i can use app snap fish but other appp not working
do you have solution for fix this problem ?
Thank so much

C309n-s Photosmart Prem Web

I have had this printer for about 2 years, no real problems. Suddenly today every time we go to use it, the machine sounds like it's going to print, but then gives me an error message stating there is no paper in the tray. There is. There are no jams, and I have tried installing various amounts of paper. I have removed all parts of the paper tray that can be removed, but when reassembled it still doesn't work. Any suggestions?

Thanks very much for the solution feedback… We already followed all the HP Support Instructions and in all the forums too and none worked. We are still unable to print black (and now photo black too after installing replacement printhead assembly from an Amazon.com vendor who happens to be a HP reseller). Still same problem “alignment failed” message. We did lots of uninstalling and reinstalling the C309N drivers, realigning and cleaning and resetting to factory defaults and we almost depleted 2 sets of HP Genuine 564 colors, black, and photo black that we purchased from Staples.
Prior to buying this printer assembly part from an Amazon vendor who also happens to be a HP reseller, we already spent 72 clock hours for troubleshooting plus 1 set of inks and after we receive the order of printhead assembly, we spent 16 hours of troubleshooting time.
We believe the problem can be any of the following: the part that supports the printhead assembly (looks like the HP Reseller only gave us the printhead that holds the cartridges but not the one that holds the printhead assembly); or HP shutdown our C309n-s printer (you never know they have secret technology to shutdown your printer after 3 years using their forced product detection technology); or their chips inside the printer went bad.
We are out of extended warranty. Staples does not offer any warranty over than 2 years and we purchased from them the warranty. So we are toast. Hate HP now! Moreover, lost our faith in HP products too! We may not consider buying any extended warranty from Staples because they only run for maximum of 2 years which by the way is also expensive for just a 2 year plan max.
Called HP and the best they can do is replace the printer and charge us 15% discounted of the new Photosmart Touchweb model plus we have to buy their expensive warranty too. Our small company refused this offer from HP. We only want to pay $50 max for the new Photosmart Touchweb plus 4 years of free warranty. You cannot blame us because we already spent $399 on this printer last November 2009. In addition, the countless hours of troubleshooting and wasted inks.
***HP we want at least $200 credit or refund on the price of the original price of the C309N printer plus 2 years of free warranty so we can purchase from you a reliable all in one printer. This is our last offer of resolution.

Problem with touch screen on wireless Prem Web C309n

After the last automatic update was done the touch screen will no longer iniaialize - it just shows the hp logo and the on/off switch just continuously flashes. I am not able to use any of the other functions like copying, scanning and faxing since the touch screen is not working.

Had not used my c309n for several years as I found its operation to be unreliable. Decided to try to make it operational once again. Finally, was able to install the software and drivers. The main problem is with the touch screen. At first, and still, it mainly does not go beyond initializing. However, at times the touch screen is populated but will not function. Then a parituclar item will highlight but not work. Even when the screen items are present nothing works well enough to make any settings. Prior to this I had one of your printers for scanning slides. It was so defective that HP replaced it with the C309n which hasn't proved much better. I also have an HP Photosmart 8750 which thankfully works just fine. A disappointed customer - R. C. Kiser

How to print to my wireless all in one photosmart prem c410 when printer is not powered on?

how to print to my wireless all in one photosmart prem c410 when printer is not powered on?

Hi,
You cant print to a printer that you physicly turned off. Most network printer have a sleep mode, so leave it on and after a while it should go into a sleepmode. And should wake up when a printjob is being sent.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube?

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube? The Moodle upload interface is expecting a file selection dialog box like windows or OSX. I do not want to have to go through an intermediary step of messing with a pc.
Thanks!

It should be around 7 and a half gigs. In iTunes, across the bottom there should be a bar that show how much storage is being used and by what. (music, movies, apps, etc.) To make music take up less room, you can check the box to make it convert the music to 128kbps AAC. This lowers the quality, but with most earbuds and speakers, you can't even tell the difference.
The iPod touch has parental controls built in. You'll find them in Settings. I think they only work for enabling/disabling Safari, Mail, YouTube, and App Store. Here's an app that does more: http://www.mobicip.com/online_safety/ipod_touch

How to integrate a Smart Form in Web Dynpro and how to view it on portal?

Hi,
I have created a Smart Form in ABAP. I need to use it in Web Dynpro. How can this be done?
I want to integrate this Smart Form in a Web Dynpro Application and then display this Smart Form on the Portal (when I deploy the Web Dynpro application).
Is it compulsory to first convert the Smart Form into PDF Format? Is there some other way ??
Thanks in Advance.
Regards,
Harshada

Hi,
Go through Re: Web Dynpro and Smart Forms.
Regards,
Satyajit.

Can't install drivers for HP Photosmart Prem C410 series

OS = windows 7 SP1 64 bit.
Printer = HP Photosmart Prem C410 series.
Driver = PS_AIO_07_C410_FSW_Full_Win_EMEA_140_222-4
in the middle of the install i get the following error:
Fatal error during installation
"sameer.el-khal" is not a valid short file name
please go to http:// www.hp.com/support for troubleshooting information about "fatal error" and "MSI.netdevicemanager40"
Everything craps out from there ...
Got the same error running it general user and as administrator ...
Please help.

Hello @sqldraggon,
Welcome to the HP Support Forums! I see you are trying to install your HP Photosmart Premium C410 to your Computer running the Windows 7 Operating system.
I would like you to start troubleshooting here: A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Please let me know the results, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I am wanting to publish a website created in iweb via a third party web host. How do I put a password for anyone wishing to visit the mysite?

I am wanting to publish a website created in iweb via a third party web host. How do I put a password for anyone wishing to visit the mysite?

You create the usernames and passwords where you host your website. Made with or without iWeb.
Usually it's done in the controlpanel where you manage your account.
If you cannot do it there, you'll have to do it yourself. See this post :
https://discussions.apple.com/message/16014940#16014940
And what is the purpose of password protection for ANYONE who vistis your site?

HT4356 How can I airprint part of a web page?

How can I airprint part of a web page using iPad and Safari?

Copy (or cut) the area you want to print, and paste it in to a new document.
Or take a screen shot (by simultaneously holding Shift + Command + 4 keys) of the area you want to print, then print the resulting screen shot file (which appears on your desktop).

My web pages keep closing when I type in the web browser. How do I fix this?

My web pages keep closing when I type in the web browser. How do I fix this?

Safari?
Safari > Preferences > Extensions
Turn those off and try.

Why in address bar in not the url but "go to the web site"? How can I see url in the address bar?

Why in the address bar is not URL but "go to the web site"? How can I see the URL in the address bar?

those are some addons that other users have reported to cause the same problem in the past: Gom player, Ask Toolbar, DivX (Plus) Web Player, RealPlayer Browser Record Plugin...
in case you have one of them present, try to disable/remove it - otherwise you could disable all your extensions & reenable them one by one (a restart of the browser might be necessary after each step) until you find the culprit.

Photosmart Prem-Web C309n-s - How do I reattach parts in tray housing?

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