Photosmart printer not printing straight

I have recently purchased a HP Photosmart 5515 e All-in-One printer (model no. B111h). I managed to set it up with no problems, however, when I try to print out documents I notice the images are not straight - they all seem to be skewed slightly. It is most noticeable when printing photos off my computer using the HP advanced photo paper (10x15cm) which came free with the printer. I made sure before printing that I selected correct papar size and type but this made no difference.
I have tried the aligment procedure on the printer (numerous times!!), cleaned the print head, cleaned ink smear, but this has had no effect. I have had a look inside the printer but cannot see anything that could be causing the problem. I have also made sure that I place the paper guides so they fit the paper exactly . . . I do not know what else I could be doing wrong!
Has anyone got any other ideas to resolve this issue??
(Product no. CQ183B and model no. B111h)
Thanks!!

See the troubleshooting steps in this document, especially the part about the cleanout door in step three. Make sure the cleanout is snapped properly into place on both sides.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
This question was solved.
View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My 6520 Photosmart will not print in black

I have been having problems with my printer not printing in black, I have the HP All in one photosmart 6520, I have went through the process of cleaning the printer head several times with no results, I have replaced the ink cartridges so they are full and inserted correctly, color seem to be okay. What else can I do, throw the printer in the trash and get a new one?I receive no error message and I am operating in Windows 7
Thank you in advance for any help or suggestions.
Bruce

Hi Easylearner,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6520, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp photosmart 7510 not printing photos

1- hp photosmart 7510 not printing photos in the e mail contents .. only text printed and empty paper with evry print order .... why ?????
2- I need to know how to print any photo using A4 Paper size in thr main tray with out prompet to insert photo paper in the photo tray ... Please help

by the way I am using Ipad

Photosmart C4280 - not printing any ink

Hello. I am trying to print on my printer and it is acting like it is printing but nothing is appearing on the paper. The thing says there is ink in it and usually when it runs out of ink it tells me it can't print. I do not want to go out and buy new ink if it is the printer that is broken. I have had it for many years and it might be the end. Does anyone know if this is fixable? I am literally just getting blank paper but the paper comes out slowly like its pretending to print.
Thank you!

Hello there! Welcome to the forums @msleila ,
I read your post about your issues with printing and I wanted to respond with my suggestions. Having the printer not print any ink can be tricky when you don't know where the issue is coming from. I am going to make all of the recommendations I have for you.
Print from different programs to see if any program will print. Text Edit is a good choice, as it's preinstalled on the Mac.
In order, try these steps:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
In addition, download this driver: HP Printer Drivers v3.0 for OS X
Try the steps from this guide: Wrong Colors
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP photosmart 6515 not printing black

My printer prints in color perfectly, but won't print in black despite the fact that it has a brand new HP print cartridge.

Try troubleshooting steps given below for printer not printing black ink:
http://support.hp.com/us-en/document/c03760633

6510 all in one photosmart printer - not printing black and/or not at all after 7/22/15 update....

Printer not printing in black at all, poor color print since 7/22/15. I have downloaded drivers and software, hard reset the printer (power cord out and unplugged then plugged all back in), read all the forums, watched youtube videos, called friends, googled answers, bought new ink (waste of money), cleaned print head multiple times, did every step on every forum post to no avail... Bought a new printer but really would rather return it and get my money back after getting this printer up and running again- why because I think the problem is due to HP and the new update released 7/22/15! I'm very upset, I have spent countless hours attempting to fix this printer (which I really do love up until now). I have lost credit on school assignments due to printing issues, wasted money on ink (that is really expensive) and wasted the ink trying to fix it running test page after test page. I feel like this is not fair to the consumer and I am very upset. I am ready to throw this thing in the street and smash it to pieces with a baseball bat at this point. I really would rather fix it but apparently this is the only way to contact someone. I have had this printer for 3 years and do not think I need to replace it or spend money to call someone from HP to fix it nor do I feel like I need to have it "serviced", nor do I wish to waste any futher time or money on the expensive ink this printer requires.

Hi there ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,

Printer not printing AND Matching Screen colors to Print colors. Any advice is apreciated!!

Hello - I have 2 questions regarding printing to an Epson and also regarding the monitor colors Not matching the print colors working from Photoshop CS4 on a Mac with a Maverick [ 10.9.3 ] OS. My issues are Not about my own printers or software. I have been tutoring a friend via phone in Photoshop; he has CS4 and is working on Mac OS 10.9.3.
1- We found that he could print nearly fine [ nearly accurate colors ] from Lightroom on his computer, version 5.4. But when he tries to print from Photoshop he cannot make a print. There is clear communication between the computer and the printer, as, when he sent the file to print, the printer [ an Epson 3880 ] responded by automatically changing to Photo Black from Matte. Then, it opens the rollers as if to print, but, it them stops and the menu [ on the Printer ] says 'Ready.' The paper is 4x6” Moab Lasal paper 300gsm. This issue of Not printing is only with this Moab Lasal luster paper, for which he Does have the IIC profile, and we always make sure ‘Photoshop manages colors,’ not the printer. To address the issue of the printer Not printing at all using a non-Epson brand paper, we have tried seemingly everything from deleting and re-adding the printer from the Library / Printers, resetting everything [ printer computer software etc ], trying different settings in the Printer window and the Print Settings window. Including changing the media profile, platen gap, etc.
2- My other and more important question is – after we Do get a print, we cannot match the monitor color to the print. [ We havE been able to get a print using Epson brand paper. Which is odd because we have the ICC profiles for both papers ]. To address the color matching issue, he has told me he calibrated the monitor with a Spyder, and here are a few other variables that I can relay that may or may not be affecting his color-issues:
He iS viewing his prints in a dayliglht-rated lighting environment
The monitor is an iMac glossy finish monitor, not an anti-glare
We tried working and printing from both an 8-bit and also a 16-bit color-space and also 16-bit printing
The color shift is slightly but noticeably toward Magenta.
His printer is Not calibrated
Please let me know what else we can do, any known glitches that may be an issue with his older version of CS, any tips you can suggest.
Thanks very much!

I don't have that printer and I'm not on Mac, so someone else has to step in there. Generally a green/magenta cast indicates none/double printer color management. But then I don't know what you mean by "slight".
The Spyders aren't the most consistent and reliable calibrators out there. I had a Spyder 3 sensor that I just threw away because it gave a distinct red cast (I have several other calibrators, so there was no doubt). Another potential problem is that with most calibrators you can only adjust the white point along the blue/yellow Kelvin scale, but not on the green/magenta scale. This is often necessary to get a good white point color. In this case you need to use the monitor's OSD controls, and if possible the "pre-calibration" function in the calibrator to measure and monitor it - if that function exists. And I don't know if this is possible with an iMac.
This is basically a question of getting the white point right, both on the blue/yellow and the green/magenta axis (and luminance of course). The goal is to get a visual match to paper white on screen. With the white point properly set, neutral color balance relates to that, and the rest more or less follows by itself. (In addition you should set the proper black point/contrast for full control, but that's not the issue here).

Photosmart C309 not printing correctly

I just bought a Photosmart C309 and can't get it to print straight. I changed the paper several times but it does not help.
Does anyone have an answer

What do you mean its not printing straight?
maybe its not correctly align?
try to re align it... and see if it works
19chinovz76

Photosmart - C4388 - Not printing correctly - PDF document

Photosmart 4388 is not printing correctly when a PDF document is printed from Adobe Reader/ Adobe Acrobat Version 10 (Latest Version). Same line / part of line gets printed more than once for some lines.
OS: Vista Home Premium (32 Bit)
Hardware : Dell Studio 1735 - Intel Core 2 Duo
Regards
Shankar

What do you mean its not printing straight?
maybe its not correctly align?
try to re align it... and see if it works
19chinovz76

Hp photosmart c6180 not printing from new imac? not sure what the problem is?

Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

Hello MacBudgie
What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

HP Photosmart 6510 not printing black after cartridge cchange

I see the issue of not being able to print in black after a black cartridge change is not new. This is not the first time I have change the black cartridge but it is the first time I had this issue arise. I have followed the various peices of advice and troubleshooting suggested to no avail.
Troubleshooting done thus far:
Remove and reseat black ink cartridge
Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
Run align print heads several times...first used printer menu and then a few times using HP tool on PC
Black either does not print or is very light, almost illegible. Any other troubleshooting techniques?

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP photosmart 109a printer - Not printing black ink

Hi. I am having problems with my HP photosmart 109a printer. It is printing in the other 3 colours but is not printing from the black cartridge. I have tried replacing the black cartridge twice now with 2 brand new cartridges. I have also tried cleaning the ink head. Any idea what else might be wrong or what I might need to do?
Thanks

Hi @CWBarr,
Welcome to the HP Forums!
I see that your HP Photosmart b109a will not print in black. I am sorry to hear this, but happy to help you with this issue!
Please see this print quality guide, Fixing Print Quality Problems for the HP Photosmart B109 All-in-One Printer Series.
If the guide does not resolve the issue, then see this post, Re: black ink not working, by @Bob_Headrick.
Hope this clears things up for you!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Photosmart D5360 Not Printing

Below is a copy and past of a previous post. Forgive me for posting the same question twice. I didn't know if yesterday's post would be eligible for today's expert advice forum. Here is a small update. I am on my way out to get a new printer cartridge, although I doubt if that is the solution. I really need this printer to work in order to print resumes for my job hunt. If I don't have any luck with the forum, I guess I will have to spend $37 for phone support. I can't really afford it right now, so I've got my fingers crossed and will check back later.
Printer: Photosmart D5360
Model Q8361A
Problem: This happened after I tried to reinstall the printer after not using it for several months. The printer behaves like it is going to print, it says it is printing, but nothing happens. It will print a test page, but not a diagnostic page. It will not print a pdf or anything from MS Word, or Wordpad.
My computer is a Dell Studio 1536 laptop with Vista Home Premium.
I have uninstalled and reinstalled 7 times, so I am sure I am doing it correctly and not connecting the USB too soon. I tried it with another USB from another printer. So I don’t think the cable is defective.
There is no flashing warning message on the front of the printer. No cartridge obstruction, no paper jam.
I have run the diagnostic utility, it detects no problem.
It is selected as the default printer, USB001 virtual printer port for USB.
When I try to print a test page from the Properties dialogue box, it doesn’t work.
Note: I doubt if this is relevant, but I should mention, the black ink is empty, although the cartridge is still in. I didn’t want to buy another cartridge until I find out if the printer can be fixed.

Thanks for trying to help with this Wixma. Here are the results.
I took out the black cartridge and attempted to print a word doc. First the solution center came up and told me the printer was offline. I plugged the USB into another port and it told me the cartridge was not available. Then it proceeded as if to print, but didn’t. The Windows Driver Software Installation popped up and told me it was installing drivers (I don’t know why because they are already installed). Then it tells me it is ready to use. Meanwhile, the printer status says it is printing, but it isn’t. I cancelled the print job, and installed a new black HP #74 cartridge. The printer prompted me to align. I pressed “okay”. When the printer is ready, I attempt to print the doc again, but with the same results. I doubt if the color cartridge is clogged, because I was able to print test pages when I installed it.

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart C3135 "Not Printing right with Gimp-print for p1000"

Hi I am having trouble using my HP PhotoSmart C3135. First I will explain how it is set up.
Wireless Setting's for Macbook - Mac 10.4.8
HP Photosmart C3135 - Connection "bonjour"
Print using "HP Photosmart P100 - Gimp-Print v5.0.0-beta2
Wireless Setting's for Hp Laptop - Windows Xp Home
HP Photosmart C3135 - Connection "bonjour"
Print using "HP Photosmart C3100 Series"
Corded Setting's for Macbook - Mac 10.4.8
HP Photosmart C3135 - Connection "USB"
Print using "HP Photosmart C3100 Series"
The Macbook wireless does not print with photo options, All pictures are dark and some Printed text is bigger than on USB or HP Laptop.
The Hp Laptop Wireless Works Great With Printing. But the actual software that is installed does not pick up the printer. Though I have not tried everything Yet to get the software to pick it up.
On the Macbook with Bonjour
I go to add printer well it Auto-SeIect's the driver "HP All-in-One 4.0"
So I click Add. Then Error:-9672 comes up. So I had to Click Hp in the list then I click HP PhotoSmart P1000 Gimp-Print.
On Hp I went and plugged the printer in
Went to "Control Panel"
Printer's and Fax
Went to the side panel Clicked "Add Pinter"
Went through the setup and had to put the disc in.
Software came up as "HP PhotoSmart C3100 Series"
then downloaded "Bonjour for Windows"
Plugged in the Printer into My Airport Extreme/with Built in Dial-up-Modem
Then opened up Bonjour went through the setup
Print using "HP PhotoSmart C3100 Series"
Then Deleted the USB HP PhotoSmart C3135
And kept the Bonjour HP PhotoSmart C3135
Well I had to do it this way because the "Bonjour" printer list did not have the hp driver.
Does Anyone know how to add the "HP PhotoSmart C3100 Series" Driver to the Mac list.
Please Help

I gave up for now

Photosmart printer not printing straight

Similar Messages

Maybe you are looking for