Photosmart Pro B9180 Printing Envelopes

Each time I print an envelope (usually size A7), there are black ink smudge marks along the bottom edge. I use the specialty media tray, insert the envelope face up with the flap open, and get the unacceptable black marks. Any suggestions?

Hi,
I came across the following document for printing envelopes from the main tray....does this help at all?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00804484&cc=us&lc=en&dlc=en&product=1142684
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Pro B9180 - Printing photos on Hi Gloss paper.

I am a professional photographer and I have an application that requires perfect glossy prints. When I compared the prints that are output of the B9180 to the prints I have done at the professional studio, there is no comparison. The professionally done prints are glossy no matter what angle you hold them or the direction of the light source. The B9180 output has a different light absorption rate for each color. If you view a print at an acute angle to the light source, you can hardly make out the subject. When I expressed my grief to the "offshore" HP technician, he (or she) stated that the Pro B9180 was incapable of printing on the Hi Gloss paper. When the technician's supervisor contacted me, she offered me $50 for my B9180 in trade for a less expensive model HP printer. Is it true that there is a less expensive printer that will do a better job printing glossies?
The biggest question: Is it possible to produce a print on any HP printer that will measure up to a glossy print produced by a professional lab?

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart Pro B9180 - print problem - color

The photo output is not the correct color. I tried cleaning and calibartaing but tere does not seem to be
magenta printing. the reoprt says the printhead is oK, but it is not printing correctly ?
Any ideas ?

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 not sold anymore

On the HP website and one aother site i read that the Photosmart pro B9180 printer is not sold anymore. I wonder if anyone else has found this information and if it is correct will HP produce a successor of this excellent printer?
Jeu

Hi,
You could try the PS B8550, more details here
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328063-15100-3328076-3542174.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Anyone printing with HP Photosmart Pro B9180?

Has anyone been successfully printing with their HP Photosmart Pro B9180 after upgrading to Leopard? I am considering buying one of these printers but only if I am sure that it will work with Leopard as a network printer.
Thanks for any comments.
Karsten

Jim Williams4 wrote:
I haven't printed a lot yet, but have run a few test prints on my B9180 under Leopard and have been getting very good results, comparable to those I got printing under Tiger.
So far my tests have been restricted to printing from Adobe Lightroom and onto HP Advanced Glossy paper, but I haven't seen any problems yet. I hope to be trying some other papers and applications over the next few days.
Note: The print dialog has been completely reorganized under Leopard, and some of the options you need to adjust to get good prints have been relocated to places that aren't obvious, so it pays to poke around.
Jim,
Did your monitor appear any different after installing Leopard?
I did manage to pick my way through the new dialog boxes and found everything that I needed but the color is bad.

I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart. I have aligned the heads and cleaned them 3 times and the lines remain. The Head analysis indicates that three of my heads are in fair condition and one is in good condition. I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches. I have not received a "replace printhead" message, but I'm beginning to thing that is the next step. Any insights?

This document may help. I have a feeling the manual cleaning section may be applicable:
Banding, streaks or lines
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Officejet Pro 8610 printing envelopes from MS Word on MacBook Pro

I have Officejet Pro 8610 that will not print envelopes from MS Word envelopes. Print preview shows all white. I've played with as many settings as I can find. Yesterday, tech support got it to print from pdf, but today it doesn't even do that.
This question was solved.
View Solution.

I deleted the printer in Mac system preferences, reset, then reloaded the printer driver using officejet rather than airprint. Works OK. Thanks.

Winter Storage of Photosmart Pro B9180

I am going to Florida for the next 6 months and leaving my B9180 printer behind. Should I turn the printer off for these six months and if so is there anything else I should do to minimize any issues when I start it up next Spring? Appreciate any help or experiences with this. Thanks

TOSS IT OUT THE WINDOW....
I hope you figured it out.....
Happy Spring.
I have my 4th replacment arriving tomorrow - wish me luck.

How can I get my Photosmart B8550 to print envelopes from the photo tray?

I have a Photosmart B8550 printer. I print a LOT of envelopes for greeting cards through Stamps.com. I would like to be able to load invitation envelopes in the photo tray so I don't have to keep switching between paper and envelopes. I tried it and the only thing it will print is photo paper (or 4x6 card stock)

Hi,
Connect your printer to the network router.
1. Wireless>Wireless Settings>Wireless Setup Wizard.
2. Enter the router password to connect your printer.
or
1. Run the HP software and select the network/wireless connection method.
After printer is successfully connected to the network, enable Web Services/ePrint.
1. Press the ePrint button on the printer or the Web Services icon on the printer front panel.
2. Press Yes to accept terms of web services.
3. Press Yes to accept future updates.
4. A page will printout showing you how to register your printer's new email address which you will use to send your ePrints to.
Please click the blue Kudos star in the post that helped you.

HP Photosmart Pro B9180: resolution to mention ?

Hello,
I'm quite happy with my HP printer 9180 and get excellent results with it for my "art photography".
I generally use Photoshop cs3 for pp and I recently bought the Nik Software "Sharpener Pro 3.0 (as plugin).
By using it I can make the difference between sharpening for screen or sharpening for prints.
I have therefore to mention a parameter for the resolution of my printer (2400x600, 1200x600, 4200x1200, etc...etc...).
What resolution do you think I should mention for this setting ?
Thanks in advance !
Pol

Hi there,
This article should cover the issue you are experiencing but the product may need servicing. Give the steps outlined a shot and let us know if it helps (particularly leaving the powersupply unplugged for 30 seconds and plugging back into the wall directly and not into a surge protector).
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Help with a Photosmart Pro B9180

Our problem is no matter what we set the paper size for in our computer when we send a picture is says "paper size too small" or "paper size too large". We have cleaned around the tray. Reset the printer and no matter what we do from your online help section, we cannot stop the error message.
Our windows user system is XP
Thank you Ann Salster

Hi annsalster,
I'd like to help. Can you answer some questions?
What size paper are you using?
What is the exact size setting on the computer?
What is the type and weight of the paper are you using?
What is the exact type setting on the computer?
Can you do a hard reset as described in the following link? Click Here
Can you try and print a test page? See page 42 of the User's Guide for instructions. Did it print?
Are you still getting the error message?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Photosmart Pro B9180 Printing Envelopes

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