Photsmart 5520 gives message cartridge for older generation of printer

I only use hp cartridges and these are all 364 as used on my previous 5520!
But the message says cartridge for an older generation of printer
Help

Hi,
The HP 364 ink cartridges only have the warranty end date listed on it, it never list a manufacturing date.
Follow the guidelines below, the Do I have the updated cartridges? section explain how to identify an updated cartridge, either with its packing material or without it:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02435884
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