Physical CS6 Master Collection serialnumber invalid

Setup of my physical CS6 Master Collection keeps saying serialnumber is invalid while I installed it on my old windows pc without problems. I bought the software fair and square. What is the problem?

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Similar Messages

  • Can't activate my Adobe CS6 Master Collection software, invalid serial id

    Dear Adobe,
    I can't activate my Adobe CS6 Master Collection software, invalid serial id.
    I purchased it through a intermediary company (surfspot.nl) on 06-10-2012. Why is my serial id invalid? Is it only a year license? If so, can I extend it somehow?
    Kind regards,
    - Maarten

    See:
    My serial number doesn't work : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
    If that doesn;t help... You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Serial number CS6 Master collection is invalid?

    My CS6 Master collection went in Tryout mode and now the serial number entered is invalid?
    How to fix this?
    Thanks for your help
    Tino

    No not all went in trial mode. Bridge no notification but for example Indesign yes trial mode also.
    With checking this I now see that Photoshop is not working anymore.
    How strange all this.
    What I think is very strange is that I cannot install anything from my Adobe CS6 Master collection dvd with my serial number.
    Like the serial number is locked, is that possible and how to get this all working again?

  • Problems with the CS6 Master Collection disk image (invalid checksum)

    I have problems downloading the trial for CS6 Master Collection for MacOS X.
    I've tried downloading using the Download Assistant, both as a privileged and an unprivileged user, and have also tried the direct download as both privileged and unprivileged. Each time I've waited until the download was complete before trying to install, but every time the disk image fails to open, complaining of an "invalid checksum".
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    I did not get a checksum error or any other error.
    However, I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
    <quote>
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    Try mounting your DMG file
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    </quote>
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  • I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

    I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

    Please refer to the steps in Re: cs6 serial suddenly invalid.
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  • CS6 Master Collection invalid registration

    After registering and using the CS6 Master Collection (Mac) for most of a year, today it thinks it's a trial version and needs a valid serial number. But, it isn't accepting the serial number I originally registered with. It says it's an invalid number. So, now, nothing opens.
    I double-checked my Products and Services, and it shows Master Collection 6 Mac, Registered April 3, 2013. I used the serial number shown on the page, and it doesn't work.
    Any help in figuring this out would be greatly appreciated.
    Thanks,
    Jim

    I have to ammend my original post. It appears that the problem is entirely with Adobe Application Manager. When I launch an Adobe CS6 app, Application Manager interrupts the launch telling me I have to register the trial version of CS6 (it's registered already). When I quit Application Manager, the CS6 app I want still launches and works fine.
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  • Hello my name is Vittorio about 2 years agoi've bought an student teacher licensed cs6 master collection, which worked quite well until recently. I don't know why but now it quit working, and keeps asking for my serial number. When i enter my serial numbe

    Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
    Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?

    Hi Vittorio,
    We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
    Meanwhile, try:
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error
    Error "Invalid serial number" | Acrobat 9 | CS4
    -Atul Saini

  • Error encountered when installing Acrobat Pro X in CS6 Master Collection

    The error summary is as follows.  I have read several community help and tried changing installation folder to Program Files (x86), reinstall Windows Installer, change installation language to US English and double checked there are no double byte characters in the installation path.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW066: OS requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
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    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
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    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    Thank you so much for your advice.
    My Windows is Version 7 (64 bit) English.
    The "Documents" folder of my personal account is on D: drive.  I followed your advice and tried using administrator, whose "Documents" folde is on the default c: drive,  to log in and install the software ut the same errors were encountered. 
    Wish you a happy, healthy and successful year of 2013.

  • CS6 Master Collection went from FULL ACCESS to TRIAL?!?!

    I received the serial number for the CS6 Master Collection through my University and now after a year or so of having full access to it, it's telling me to continue my TRIAL or enter the license. I tried re-entering the number again and it's telling me that it's INVALID! How do I regain full access to my Suite Collection?!

    Order product | Platform, language swap
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  • Adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as i

    adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as invalid. What is going on?

    Issues related to serial numbers and registration can never be handled on a public forum as this one is.
    Please either call Customer Service for your region, or use web chat (link below). When using the link below, enter a product name and an issue. Ignore the provided links, and choose something like "Still have a problem?" and you'll get a link to web chat:
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  • Please Help Adobe CS6 Master Collection Activeringscode

    Hi my name is Mathias
    so i have a BIG Problem !
    i have the Orig. Adobe CS6 Master Collection for Windows
    and today when I try to open my Photoshop or Illustrator, comes a serial number input! OK No Problem
    give my original code which is on a box!
    so and now the Problem
    the code of the original is no longer possible! it stands
    the serial number you entered is invalid.
    please help
    i come from german
    thx

    Just looking at that link and I don't think this is my problem. It says:
    Bootstrapper requires certain installer components to be in place to load correctly. Otherwise, it displays the error "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
    Run the Adobe CS5 Cleaner Tool and remove the product that you are going to install. See Resolve installation problems with CS5 Cleaner Tool | CS5.5, CS5, CS4, CS3 (cpsid_82947).
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    If it helps on my desktop when I try to install it an icon comes up for a second that looks like the dmg mounted icon with the word "core" underneath it.
    I'm on a Mac by the way. Specs are:
    Mac OSX Version 10.6.8
    Model Name:          Mac Pro
      Model Identifier:          MacPro4,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          2.26 GHz
      Number Of Processors:          2
      Total Number Of Cores:          8
      L2 Cache (per core):          256 KB
      L3 Cache (per processor):          8 MB
      Memory:          8 GB
      Chipset Model:          ATI Radeon HD 4890

  • Error serial number CS6 Master Collection

    I try to install Adobe CS6 Master Collection on my Macbook, but it gives the error: "The serial number you entered is invalid. Please try again." But it is the first time that I am able to install this, because previously my software on my Macbook was not updated enough. Now I have updated it until the required software.
    Does anyone know how I can solve this? I did not even got the chance to use this CS6 Master Collection and it is a present...
    Thanks.

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • CS6 Master collection Issue

    Hello, I bought CS6 master collection almost 2 years ago while I was doing my Undergrad at Emily Carr. Recently every time I open any of software (Photoshop, InDesign, or Illustrator) it gives me warning saying my CS6 Master Collection is a trial version and I have 5 more days left of the trial version. I bought the collection and even re-entered the serial number and it keep showing my serial number is invalid. As a freelancer I am in a very terrible situation and I think many of you can understand. If any one knows anyone with the power to fix this thing please let me know ASAP! HELP!!!

    Sign in, activation, or connection errors | CS5.5 and later
    For anything else contact activation support. Several edu licenses have been revoked recently due to fraudulent use/ abuse by the facilities issuing them
    Mylenium

  • Problem of installing acrobat X pro of CS6 master collection

    I could not install the acrobat X pro of CS6 master collection, I am using window 7, and I checked my computer is fulfilled all the system requirment for the software, but it show " find problem during the installation. What could I do?
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    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW065, DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW065: Display requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    See the following help document:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Can AAMEE 3.1 create pkg for CS6 Design Standard?  or just CS6 Mast Collection?

    can AAMEE 3.1 create pkg for CS6 Design Standard?  or just CS6 Mast Collection?

    ok, thanks,  just wanted to make sure. I have a volume serial no.   for CS6 Dest Stan.
    AAMEE 3.1 is for CS6 Suite,  so should be good for all CS6
    I created a pkg for CS6 Mast Coll using AAMEE 3.1 a few months ago and works fine  (.msi)

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