PI Email Alert Configuration - Multiple Alert in Adapter Engine

Hi,
My SAP PI alert emails are now working. However, when I get an error in the Adapter Engine (RWB),MULTIPLE OF EMAIL ALERTS are being sent. When an error occurs in Integration Engine, only 1 email alert is sent.
For the Adapter Engine Alert Rule, i have checked the 'Suppress Multiple Alerts of This Rule' and i didn't receive any emails, but when I unchecked it, i receive multiple emails.
im using PI7.1 SP08. is there an effect because my SP is not updated?
thank you.

HI Indrajit,
thanks for the response.
i have checked the 'Suppress Multiple Alerts of This Rule' but i am not receiving an alert message. The error occurred in the RWB Adapter Engine. However, if i uncheck the 'Suppress Multiple Alerts of This Rule', i am receiving multiple alert messages.
Is there an additional configuration?
thank you.

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