Picking up iphone at Apple store feb 10th- but bought it using a family members upgrade! help!

Apple said they won't activate it for me when I pick it up tomorrow because only verizon can handle situations like this-where I am taking someone elses upgrade- what do I do!

This a condensed version:
Power off the original device on the upgraded line, your old phone and the iPhone.
Activate the iPhone on the line it was originally purchased.
Take the iPhone off of the line by putting the original phone back on to the account.
Put the iPhone on the line you want it to be on.  Reset the iPhone and then plug it into computer with iTunes and allow the activation.  If the iPhone has been activated on one one and needs to be switched, you must reset the phone or the process will not work.
Call technical support, tell them that you want to take the device off of one line and put it onto another and they can help you with it.  Be patient and follow their instruction and should be a painless process for you

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