Picking up the phone, kills the internet.

I've had DSL for about two years now with Verizon, the same box, but this year, I'm having internet problems. Everytime I pick up the phone, the internet goes out. And it's so annoying!!! I have the Westell 6100. What's the solution to this, new modem? It's very frustrating. I don't know what else to do. I would really appreaciate the help.
Thank you.

The first thing you do is make sure that all of your micro-filters are in place and installed correctly. This includes all telephone jacks, alarm systems, fax machines and computer modems hooked up to the DSL telephone number. If you did all that and the problem remains there is something wrong with the line itself and you will need to call DSL repair.

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Asha 302: How to set up the phone to have internet...

Hello,
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If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

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Thank you for reaching out to us, Texasman. Sad to see that
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http://www.bbb.org
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I could be corrupted backup.
You can check the notification settings for message.
Settings>Notification Center>Messages>Alert Style
It should be on Banners or Alerts.
Settings>Messages> Turn on Imessage and send as SMS and below that "Blocked" to check if you have any numbers block might be blocking the message.
You can also do a hard reset by holding power and home till it restarts and release after seeing the apple logo.
Still doesn't work? Settings>General>Reset>Reset all settings

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In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

Picking up the phone, kills the internet.

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