Pics have vertical lines throughout

pics have vertical lines through them... thats black and white and color.... downloaded and ran scan on it and it checked out ok... what do i try now?

HI bigchief1,
Here is a link to a document that will help troubleshoot your issues. 
Hope this helps. 
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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