Picture frame not showing up in sample through store

My book just got approved for the store, which was quite exciting! However, when i downloaded the sample, the picture frames I had used around the images aren't there. The images are all there, but not the frames. The frames can be seen in the thumbnail pages at the bottom and for a split second when you select that page and it expands. But then the frames disappear. Has anybody else had this problem? Does anybody have any suggestions for how to resolve this?
I had done a lot of testing beforehand to make sure that the book worked okay, including not only the preview in ibooks author but exporting the book and placing into intunes as has been suggested elsewhere in the forum, and it looked good there too. So I am a bit confused and concerned.
Thanks!

From Apple:
"This is a known issue that we are currently investigating."
Just in case anybody else ever has this problem. Doesn't seem like many people do, however.
Jeff
http://itunes.apple.com/us/book/black-beauty/id558712324?mt=11

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From Apple:
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Just in case anybody else ever has this problem. Doesn't seem like many people do, however.
Jeff
http://itunes.apple.com/us/book/black-beauty/id558712324?mt=11

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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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jshook525
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Picture frame not showing up in sample through store

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