Picture ratio is wrong/stre​tched/elon​gated picture

On certain channels (2 and 11 for example) the picture on my TV is vertically elongated, i.e. things are stretched vertically, so people look overly tall and thin.  
I just got Fios TV activated this month.  I never had this problem with Time Warner Cable, so I know it's not my TV.  
My TV does not have any adjustment for aspect ratio.  It's an older CRT TV, about 10 years old, not flat screen or HD. 
I can't find any adjustment in the STB settings for aspect ratio.  
I called Verizon tech support, and they ran some checks, and rebooted my STB, but could not find any problem.  They sent me a new STB since they couldn't think of anything else, but it still has the same problem.  
I'm not going to buy a new TV just to make Fios work.  If I did that, it would wipe out the savings I am getting from switching, which was the only reason I switched.
Is there a solution to this, or do I just have to go back to Time Warner?  

"I think the aspect ratio button is the # sign on the remote. Try that."
When I press the button, nothing happens.  I mean, a little yellow light blinks on the STB, but nothing happens to the picture.
"Your settings from the box should be 1080i for video format, and sdoverride either off, or stretch."
I don't have options for those setthings.  As I said in the OP, the only option under "Video Settings" is "RF Channel".
"Just to clarify, what model stb do you have. if its the standard definition model, then you will have very few options to choose from in regards to video settings,"
It's the SD model.
"you might have to check your tv settings for a zoom, wide or 16x9 format"
My TV doesn't have options for changing those settings.
Thanks anyway.

Similar Messages

  • Help using digital AV adapter iPad to LCD TV.(picture ratio)

    Hello everyone!
    I've recently decided to use my iPad 3 generation, to connect to my TV LG 47 ACL using an Apple Digital AV adapter, the adapter has got two 30 pins and 1 HDMI cable. It kinda works, it only shows half the picture ratio projected from the iPad on 1/3 of the tv screen. I originally thought this would be a TV>remote>picture>aspect ratio setting,  but after playing with the setting; still only 1/3 of the iPad is projected onto the TV. I was hoping if anyone knew of any solutions to using the digital AV adapter to get full screen coverage on this type of TV would be helpful.
    Thanks!

    The other port is the iPad 30 pin connector, just like the one that this adapter plugs into on your iPad. It is there so that you can charge the iPad at the same time that you are using it with HDMI.

  • Have a problem with my MacBook Pro.5,3 and monitor.  Intermittently, the desk top screen becomes broken up into vertical sections, which appear in the wrong order, creating a haphazard picture.    The Apple icon, usually at top left corner, appears in to

    have a problem with my MacBook Pro.5,3 and monitor.  Intermittently, the desk top screen becomes broken up into vertical sections, which appear in the wrong order, creating a haphazard picture.
    The Apple icon, usually at top left corner, appears in top right corner  in a strip including all that left hand.  When the computer is restarted, the screen goes back to normal.  But I have to move the mouse to the far left of the screen and then up until it reappears on the far right hand side of the screen so that I can hit shut down button.
    It seems to happen randomly though always on desk top and sometimes when I move mouse and computer switches on from rest mode.   My large flat screen is relatively new.
    The video card on this computer, which is approximately two years old, is Nvidia FeForce 9400M.
    Any help would be welcome as my usual source of assistance is not available and I am not well versed in workings of the Mac although I have used one for many years.

    That sounds like a Hardware problem.
    You may be able to confirm that with Apple Hardware Test, or make an appointmenst for a free Genius Bar evaluation.

  • Picture thumbnails rotate wrong way after adding rating

    Hello,
    I have this weird "error" in Bridge CS3 (latest version)> It doesnot happen all the time, but now and then...
    Totday I imported a couple of raw pictures from my Nikon D200. All the pictures where in portrait mode and appeared correctly in Bridge. When I browsed through them and occasionally added a rating tot them (By clicking on the stars under the thumbnail) the rating was shown and at the same time that picture rotated to landscape mode, which is the wrong mode, as it should stay in portrait for these particular pictures. Also the _DSC0126 moved from its "correct" location between numbers 125 and 127 to a completely different place between _DSC0040 and _DSC0041... The sorting was set to "Date picture taken" and in this case all pictures are taken in sequence, so this picture should not be moved.
    Strange things alltogether and very annoying when trying to chose a few good shots from a big shoot. So I hope anyone knows what's ging on here and has an answer to it...
    Thanks for any help!
    Michael

    Wow I think you're right. If thats the case I need to manually set the angle for each cut.
    Seems like a counter-intuitive way to handle multicam. It'd be nice to go back in and refine through the multicamera window. Or switch cuts out like final Cut used to do.
    I just dont see the logic in sitting through a 40 minute raw footage interview cutting camera angles and THEN editing it.
    Thanks,
    Ian

  • Video aspect ratio looks wrong in Quicktime Player

    When I export a movie as a Quicktime file (ending in .mov) and then play the movie using the Quicktime Player, the aspect ratio (4:3) of the movie looks wrong, as if it is "squished down" vertically. If I open the file in FCE, the movie looks normal.
    The same thing used to happen with the .mov movie file that older versions of iMovie used to create; in Quicktime Player the aspect ratio looked wrong. In this case, if I open the original QT clips (created by iMovie during import) in the Player, they looked normal. It was only if I opened the .mov file created by iMovie that referenced all those clips (in the order they appeared in the sequence) that the aspect ratio was odd. If I open any of those items directly in FCE they look normal.
    I think this is behavior of the Player and not a problem with FCE (or iMovie) or the video file. I'm just wondering why this is happening and if there's any way to make the Player show the movie with the correct aspect ratio.
    Thanks!

    Hi Tom:
    Affected video was imported in one of two ways:
    (1) From an old Digital8 Sony camcorder, using DV-NTSC 32Khz, directly captured into FCE.
    (2) From a Canon GL2 camcorder, using Firewire Basic DV-NTSC (48Khz), captured using an old version of iMovie. The video clips are imported into FCE and rendered.
    Affected video is either exported from FCE using Export>Quicktime Movie..., or is not exported at all but simply viewed in the Quicktime Player after capture. That is, capturing from within FCE, quitting FCE, finding the captured video, and opening it in Player.
    Recall that the video aspect ratio also looks wrong when playing the Quicktime file generated by iMovie (which references but doesn't contain the actual video clips), but the ratio looks right when playing the actual clips found in the Media folder, within the iMovie project folder.
    However, I also have some video that I captured from the Canon for a wedding, and when I play that captured file in Player, it does NOT appear to have the wrong aspect ratio, so I'm a bit confused why this might vary.
    Thanks for your help.

  • MPEG Streamclip aspect ratio is wrong

    I have copied a DVD to my desktop. I am using MPEG Streamclip to convert it to a Quicktime movie for access in FCP. I am Nick Holmes' tutorial (Convert Video For Use In Final Cut Pro). I am able to create the .mov file, but it comes out a bit squished. Seems that the aspect ratio is wrong. How can I figure which aspect to use in MPEG Streamclip? Is there any info in the VIDEO_TS folder that can help me figure it out?
    One more thing... When I select Export to Quicktime, the frame size comes up set to 854x480 (16:9). And compression is Apple Motion JPEG A. If I use what the tutorial suggests (Apple DVCPRO50 - NTSC) it changes the frame size to 720x480 which is what is squishing it. Any suggestions is appreciated.
    Thanks

    "One more thing... When I select Export to Quicktime, the frame size comes up set to 854x480 (16:9). And compression is Apple Motion JPEG A. If I use what the tutorial suggests (Apple DVCPRO50 - NTSC) it changes the frame size to 720x480 which is what is squishing it. Any suggestions is appreciated."
    The DVD is in anamorphic. Two options.
    1 - if you don't feel like redoing it
    Hit COMMAND J while the file is open in QT - and change the aspect ratio to match to 854 x 480.
    2 - re export in Streamclip
    Adjust that aspect ratio in MPEG Streamclip before you export - there is a 16:9 setting you can change in FRAME SIZE list on the left side of the Movie Exporter window.
    pJ
    Message was edited by: Doody

  • When I use FaceTime the picture is the wrong way up. How can I rectify this?

    When I use FaceTime the picture is the wrong way up, how can I rectify this?

    Make sure that you don't have "rotation lock" turned on.

  • When I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo.  I cannot do anything else.  My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

    when I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo.  I cannot do anything else.  My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPhone 4 refuses to save pictures and at some instances, delete my existing pictures. I take a picture, and then go to camera roll and look, but it doesn't show up. The same thing happens when I try to screenshot things; it won't save.

    My iPhone 4 is severely making me mad. It won't save any pictures I take. I will take the picture, then go to view it in the Camera Roll, and it just won't be there. The same thing occurs when screen shotting things on my iPhone. Some times it won't even let me delete the existing pictures I had on my phone before this all happened. I will click delelte, then it will pause, and eventually close me out of the photos app. However, when I go to settings, it says I have 440MB of pictures on here somewhere. But I can oly see 3 pictures in the camera roll. Also, it says in the camera roll app that it is 'Restoring...' then just sits and loads and won't restore anything at all. HELP ME PLEASE. I have iOS 7.1 currently installed.

    Have you Tried Clearing the The Cache in the Camera or Gallery in your Applications Area.. Go to Settings--> Applications--> Manage Applications--> Select All--> Clear the Cache in Both the Camera & Gallery Clearing the Data however might Clear you Pictures in your Gallery but if your Ok with it Give it a Shot,

  • When i take a picture with my iphone and then forward the picture in an email (regardless of picture size) it will not send - any thoughts????? Thanks.

    When I take a picture with my iPhone and then forward the picture to an emaila ddress (regardless of picture size) it will not send the email with the pciture enclosed - any thoughts on how to fix ?????
    Thanks -

    The collum to the right listed similar problems.  The solution appears to be that under smtp outgoing settings the user name and password are listed as optional.  I have not plugged in the information and it seems to be working.  However from my office it always allowed the relaying.  The true test will be when I try to respond later from the road.
    Thank you for your help.

  • I-photo:  I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

    I-photo:  I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

    Select all the photos that you need to change, then click the "Photos" menu and choose "Adjust Date and Time".
    If you add a year, it will adjust all the photos that you selected by adding a year (so if you accidentally select one of the photos that already has "2012", that will change to "2013"). 

  • HT1766 I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

    I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

    Sorry those pics might be gone, since you restored from your backup.
    Only way possible if by some possibility you were able to backup your current data to itunes, then you can restore from that backup.
    Open itunes - edit - preference - devices - backup - see if there is an up to date backup.
    If you don't have one then sorry those pics are gone.

  • Iphone 4 pictures moved to ipad via icloud Cannot delete picture in Photo Stream on Ipad

    I have an iphone 4 which connects to icloud,  I take pictures with the iphone,  the icloud syncs the picture to my ipad in the Photo Stream tab on the ipad.  I cannot delete picutres on the ipad photo stream tab. or my iphone (using photos) I don't know why the pictures I cannot delete. What can I do ?

    You have to delete the photos using a Mac or PC at the iCloud.com website.  It is a two step process.
    1. Go to iCloud.com. Click on your Name (upper right), then Advanced, then Reset Photo Stream.
    2. Go to your iPad/Settings/iCloud.  Turn off PhotoStream.  This will delete the photos on your iPad.
    It is all or none.  You can't selectively delete phots from your PhotoStream.

  • Is there a way to Quickly organize, consolidate & save the Original (Pictures, Movies, etc.) yet delete all duplicate (Pictures, Movies, etc.)?

    Is there a way to Quickly organize, consolidate & save the Original (Pictures, Movies, etc.) yet delete all duplicate (Pictures, Movies, etc.)?

    I wanted to first thank you for this, as this is the only workaround literature that seems to be floating around out there.  With that said, I know it is a big ask, but is there any way that you could create a video showing step by step how to do what you do?  I have several tracks that are stuck in waiting mode, and if left in itunes, will never upload or match...they only cause the upload process to hang up and restart.  I've tried leaving it for days...I've tried converting the files, signing in and out of itunes (and itunes match), updating itunes match, and I tried your technique...unfortunately to no avail.  Perhaps I didn't do your technique correctly.  I used audacity to reverse the audio.
    ANY help would be GREATLY APPRECIATED!!!
    Thanks

  • I make with my canon markIII pictures in 16:9,but in iPhoto those pictures are not in 16:9. why? how can i got in iPhoto 16:9 pictures?

    i make with my canon markIII pictures in 16:9,but in iPhoto those pictures are not in 16:9. why? how can i got in iPhoto 16:9 pictures?

    What are they in iPhoto?

Maybe you are looking for

  • Creating sales order with reference to contracts

    Hi Gurus, I am creating a sales order with reference to a contract.I am making sales order sold-to-party as release order. so my Contract sold-to-party and the sales order sold-to-party are different but both belong to same sales area. In the above c

  • Siebel CRM Reason Code Commands

    We are needing to enable some commands on the Cisco CTIOS Siebel connector and just not sure where they are enabled or edited at. We are using connecter provided by  CISCO for CTI between Siebel and CISCO. Connector provides the enabled command to Si

  • LR3 - SimpleViewer Gallery update not working - white X's

    I'm using LR3, under the WEB panel, trying to export a SimpleViewer gallery to my website through the upload feature. I've set my path directories, but when updating a gallery page, the SimpleViewer thumbs and pictures come up with big white X's. Obv

  • Mulitple iphoto library folders

    hi all, please help. i am trying to put all my photos into 1 iphoto folder. the problem im having is that i have about 3 at the moment ( 1 main HD,1 ext HD.1 old laptop) they are all on my main HD now , but i cant tell where they are from looking at

  • My phone doesn't detect a network what is wrong?

    My iphone just stopped working. I got a message saying that it didn't detect a network. I have already restored it. What can I do?