Picture tiling, pixilation and freezing

We called Comcast for the same problem after two calls to support and multiple steps scheduled a tech. Tech came told us TV shot needed a new one. At the time we couldn't get some channels at all - others with these issues. Husband came home turned on TV and all channels worked with only some experiencing this problem. Reading this post seems like this is a common problem. I would have been really mad if I bought a new tv and had the same problems. It only happens in TV with HD box. Very frustrated with this company!

Llthom7 wrote:
We were having the same problems with digital service in one room with HDTV. We called Comcast and did troubleshooting three times. They scheduled a service call. The tech came and told us we needed a new television but when I read this forum it seems it is a constant problem. This is not on all channels and the television is fine. Now I am being charged $70 and almost bought a new TV when this one is fine. Comcast refunded me and charged me again for the $70. We pay alot for horrible HD service. Considering a change? Paying a tech who did not fix our problem and recommended a new TV when ours if fine. Seriously... We need this problem fixed. A couple of things I would try.... (a) change out the HDMI cable for a better quality cable,  (b) you didn't state the issues, but if you are experiencing pixelation or interruptions this could be caused by a frequency deficiency....  You should demand another TECH be onsite as the last Tech did nothing for you....  you have nothing to lose and everything to gain!!!!! -=Ray=-

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    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
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    Solved!
    Go to Solution.

    Hello,
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    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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