Pictures automatically saved as jpg.rem

Hello! For some apparent reason, the pictures that I take with my BB are now being saved as jpg.rem photos. When I attempt to transfer them to my computer, the photos are not visible at all. Does anyone have the same problem? If so, what's the solution to retrieving these photos? Thanks for your help!

You have encryption set to your media.
Article ID: KB12999 How to encrypt files on an installed media card in the BlackBerry smartphone
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