Pictures that I have stored on my laptop are fine but all of the pictures online are blurry and I just need to know how to fix this problem?
This has just started happening recently but all the pictures online look very pixely. I've started to notice this on facebook and other websites like Bing.com. I can't figure out what the problem is and have tried messing with my screen resolution but nothing seems to be working.
I am having the same problem after ugrading to Mountain Lion 10.8.4.
I found on the net a guy who says to do the following "log in as root and trash the old user icon images file. Then copy the folder froma ML factory disk image and restart". I can't get back to the original post-- tried buy it no longer seems to be there.
OK-- I don't understand how to do any of that. I need to know: 1. what is the name of the folder I am supposed to trash what is the path to get to it. 2. Where do I get the new folder to replace it with and where do I put it.
I would really appreciate help. Thank you.
Similar Messages
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Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use -
Even though I have a $17.43 balance from an itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem? Thanks!
It's asking to verify your info.
Select None under the credit card option and verify your info. -
My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
- on my tv screen is a picture of the device and a big? - anyone know how to fix this?
Hello Cher71,
This behavior indicates that there is a hardware issue with the Apple TV.
Apple TV (1st generation): Starts up to a flashing question mark
http://support.apple.com/kb/HT4359
Cheers,
Allen -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
When I create a new project in iMovie and drop clips into it, it plays the first one and then quits right near the end of the second clip. I have re-started my computer, tried a new project etc, and no luck, does anyone know how to fix this issue?
This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
(PS Everybody please make noise on this one so apple comes up with a solution.)
< Edited by Host > -
Hi there
I just bought a macbook pro i have been using windows my whole life so i am really strugling to do every simple thing now, literaly crawling.
Could somebody help me please.
ThanksHI,
It would help to know which version of iChat you are using.
A New MacBook Pro is more likely to be running OS X 10.8.something.
Go to the Apple Icon top left and select the "About this Mac" item.
The Panel that shows up will show the OS version the Mac is running.
My iMac's panel.
It says I am running OS X 10.8.4
OS X 10.8.x is generically know as Mountain Lion.
In Mountain Lion Apple introduced Messages which has a different set up to the iChat versions in earlier OSes.
iChat first run
In versions 2 through 5 you get sent through a set of Start Up Screens.
These ask you for your AIM or @mac.com or @me.com names at that time.
Then there is a another screen that prompts you for your Jabber or Google ID.
There is a screen to Enable Bonjour (a way of Chatting with other Mac s on the same LAN).
Alternative for iChat
You can click through the Start Up Screens and not enter anything (it cannot tell that you have not entered an AIM name or a Jabber based name as you don't have to enter an AIM valid name or a Jabber one the first time).
iChat will now start but not show any Buddy lists
With iChat in the Menu bar chose the iChat menu > Preferences > Accounts.
This will list the Bonjour Account (everyone has this and it cannot be deleted.) although it is not likely to be Enabled.
Below this area for the list of Accounts is a Plus and Minus icon/Buttons
Click the Plus one.
This will open a new pane. (window)
The top item is a drop down.
Depending which version you have will alter what options you see.
iChat 4 and 5 will list AIM then @mac.com and MobileMe before a line that then has GoogleTalk and Jabber.
iChat 6 will also have Yahoo
iChat 3 will list AIM and @mac.com and Jabber (it did not list Google separately)
In Messages the AIM options are reduced to just "AIM" but you can still use this for @mac.com and @me.com ending IDs from Apple (That are valid AIM names)
With the drop down expanded.
Messages in Mountain Lion (OS X 10.8.x)
This will start up differently
It will ask for an Apple ID so you can "Register" it for iMessages.
iMessages is a form of Messaging that Apple have included on iOS devices (IPhone and iPads) that has been aded to what was iChat to make the Messages App.
Again if you click through this the Preferences > Accounts of the App will still show the Bonjour and the iMessages accounts that cannot be deleted.
You can still go ahead and enter AIM valid names or Jabber/Google ID s and Yahoo IDs using the Plus icon below the list.
Passwords
If you have a version that means you can create and Yahoo or Google Account in Messages or iChat then you use the password that works logging into Yahoo or Google.
If you have an @mac.com ending ID from Apple make sure the password at Apple is 16 characters or Less as this is needed by the AIM servers to work.
The same applies to @me.com and @icloud.com ending IDs
However these particular "iCloud issued" IDs will not work in iChat 5 or earlier versions.
This is dues to a change in iChat 6 and Messages where by there is a Login to Apple that in turn allows the AIM server to "Read" the Password. This does not happen in iChat 5 or earlier so the names issued since iCloud started don't work.
8:40 PM Monday; June 10, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?
Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
- If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
- Select the iOS device from the iTunes window and click the Summary tab.
- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
- Click Apply to sync the changes to the device.
- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M. -
I'm confused....the company has bought many apps and now they are gone on the older version of iPods...I have very unhappy clients with Special Needs that want to be able to use the apps they've had.....this should not be an issue for them:-(....give them back their apps! Please and thank you:-)
feochadan wrote:
Thanks to this board, my problems were solved! This thread can probably be deleted.
The point of this board, being a peer to peer forum, is so that people can learn how to resolve issues that others have already gone through. Please let us know how it was resolved so that others in the future with the same issues can be assisted. -
I was watching a YouTube video when my cursor suddenly started to control itself. I had screen sharing on and remote login etc. but I have disabled all of them! I'm writing this from my IPhone because I refuse to go back online with my MacBook Pro until I know I won't be hacked again! Please inform me on my best options and where my problem might be stemming from! If it helps I will inform you that I do stream illegal Tv-Shows online and download music torrents, I'm fussing that's why all of this happened! I need to know if I can disinfect my Mac or if ill have to completely wipe it and restore it? Thanks!
There are several possible causes for this issue. Take each of the following steps until it's resolved.
1. Follow the instructions in this support article.
2. Reset the System Management Controller.
3. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
4. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.
5. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
6. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
7. If none of the above applies, or if you have good reason to think your computer is being controlled remotely, remove it from the network by turning off Wi-Fi, disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop immediately, you should suspect an intrusion. -
I've had this issue since I downloaded iOS 7. Is there any way to fix this ?
I have the same problem!
I came on here to see if anyone has a solution, but it seems there might not be one just. Keeping my fingers crossed. Quickly adjusting music selections from the lock screen was one of my favorite and most used features (not to mention this bug renders control center pretty much useless to me if I have not access to my music from it). -
Dear
I Have a problem with purchases , where , when i wanna buy a game from app store (Using VISA), he told me : your billing information was decline,
So Please i need your support to solve the problem quickly
Thanks
Ali AltalabanyTry rebooting the iPad one more time. Try using recovery mode again and if that still doesn't work, make an appointment at an Apple Store and ask for their help.
iOS: Unable to update or restore - Apple - Support -
My iPhone 3GS keeps turning itself off all the time the power/sleep button dosent work so it's quiet annoying having to plug it in all the time dose anyone have a fix for this?
The "fix" is to get the phone repaired. There's no magic solution for a broken phone.
Bring your phone ant $149 to Apple for an out of warranty replacement, or find a 3rd party repair shop near you.
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