Pictures with flash are dark

Hey all, new here to the forum and to a nice T5i Ive had about a month now. I bought a flash unit for my camera and tried using it off camera in slave mode but all the pictures were dark. Really dark. I tried every setting I could think of but obviously Im missing something. I have e Neewer TT560 Speedlite and of course the T5i. The 560 is defintely firing but I guess just not enough or its out of sync with the camera somehow. 
Could someone point me in the direction I should be looking for some answers? Ive been wandering around the web looking but no luck.
Thanks!!
Jim

Ah, I see.  I suppose you could have a bad flash, or that you're not setting it up right, but I think it's more likely that the Neewer unit just isn't playing nicely with Canon's eTTL.  That is, it's not necessarily that your specific unit is bad, but that the Neewer 560 flash may not work well with Canon's (or any brands) pre flash.  Just because it has a slave mode that claims to function with pre-flash doesn't mean it will be reliable.  It's one of the downsides to generic units.
I'm not saying this is the case.  If you read reviews, from actual people not professional product reviewers, stating that they got it to work then it's possible.  Another downside of the knock-off flashes is that the QC isn't always great.  You could have a bad unit.
All that said, this is what I would do.  Go to Amazon and buy a Yongnuo radio trigger.  Here's the RF-602 for $23:
http://www.amazon.com/YONGNUO-RF-602-2-4GHz-Wireless-Trigger/dp/B003ARRAA8/ref=sr_1_1?ie=UTF8&qid=14...
You can probably find it for even cheaper used; Yongnuo has released several newer triggers and people dumped the old ones.  I love my RF-602s, but they made a new 603 recently that had some nice upgrades.  You can get a set of those for $33, shipped on Prime if you have it:
http://www.amazon.com/Yongnuo-RF-603-II-Wireless-Transceiver/dp/B00HOX8X9G/ref=sr_1_5?ie=UTF8&qid=14...
I can't offer much help with the optical triggering because I played with mine for all of a day or two before buying a set of radio triggers and never looking back.  Best money you can spend on off-camera flash.

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