PIN not recognized

I have a PIN set for my Pre to comply with company policy since I use the phone to access work e-mail and calendars.
Every few days when I wake up in the morning, the PIN is unrecognized. If I do a re-start on the phone, after it re-starts the PIN works fine again.
Has anyone else experienced this and does anyone have a solution?
Post relates to: Pre Plus p100una (AT&T)

Hi kpaquette4347, welcome to the HP Forums. The mask is a little different than typical password masking, you can expect 8 to 12 asterisks. If the pin is not working, see if you can locate the 'reset pin' option there, and wait for the new pin. Let me know how that goes.
TwoPointOh
I work on behalf of HP
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Similar Messages

ITunes code not recognized as valid

Hi I recently bought a 25 dollars iTunes code from molpoints website.it sent me a receipt with the pin and serial numbers and the pin was quite big and has no numbers so figuring the pin was not a problem.i redeemed the pin and something came out saying pin not recognized as valid.now I am dead meat.And molpoints a legal seller.

I can tell you that you can submit the information but you may find out like me and many others here that it a waste of time. I got $30 lost because of a bad pack of iTunes cards and from what I seen here many people have the same problem as these $30 pack from apple fail to work most times.
https://discussions.apple.com/message/17142557#17142557
https://discussions.apple.com/message/15248543#15248543
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https://discussions.apple.com/message/17097214#17097214
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That's just some of the cases I found here, after reading them I did something I would think no one would have to do for a company like apple. I did a look up on there iTunes for consumer reports and found this site. So now I am more worried. I won't be getting iTunes gift cards anymore, I will tell people to buy me visa. I'm also happy I never gave iTunes my bank account either after what I read there of people getting bill 500 - 900 in a day when not using there account. Keeping my MasterCard because if something like that happened it easy to report it and solve the problem.
All I can say is, good luck and don't give up as apple needs to fix this system they got.
http://www.consumeraffairs.com/computers/apple_itunes.html

TS1292 The seriel or card pin is not recognized. I also have a seriel beginning wit 63

I have entered the PIN and it was not recognized. Seriel number is coming back as invalid. The card was given to me for purchasing an iPod nano on black Friday. I was able to scan the barcodes with a bar code scanner.
<Personal Information Edited by Host>

How to Redeem a Code > http://support.apple.com/kb/ht1574
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of Issue.

ITouch not recognized on any PC anymore - Defect USB port the cause?

Hey guys,
I'm posting here because I've been to the closest Genius Bar twice and they couldn't even tell me what was my problem. I'm kinda desperate right now...
The same problem occurred on my three iPod Touch first gen so far; for some reason they simply stop being recognized by ANY computers. I try different cables, reset, recovery mode, reinstall iTunes, restart the AMDS, update every hardware drivers of my PC... The only thing I haven't done right now is reformatting my PC, which won't happen.
I went to the Apple's Genius Bar and they couldn't find my problem; it wasn't the pins, the cable nor an application problem (I have latest firmware 2.1 by the way). So they gave me another Touch which was also defect. Yesterday, I return and they gave me a third one which worked correctly at the store and on my job's computer.
However, when I got back home I connect it on my own PC (using the same cable et setup) and for some reason, now the same problem reappeared. Doesn't matter what I try, it is not recognized anywhere anymore. When I connect it to a PC, the recharge window never shows; it continue working normally though.
As I said, I updated every hardware drivers and I'm a little tired of going to the store everyday. Could it be caused by a defect USB port? Anyone ever seen something like this?
Some help would be really appreciate.
Thanks for your time and support.
Frank

I been having the same problem as you, except I haven't tried it in a different computer. For a while, iTunes is recognizing my iTouch as a digital canon camera. Now its not recognizing it as anything.
This problem started started when I downloaded the iTouch 2.0.2 update. When iTunes is open it asked me to update. When I click yes to update the iTunes, it only updates the safari and it won't update the iTunes. Apple support by phone was not able to help me fix this problem. The tech said that the USB port hardware needs to be updated on my computer. It took me almost 5 hours to find out this could be the solution to my problem.
Now, I'm trying to find the USB update thru Microsoft and I'm having difficult time finding this too. I had this iTouch for only 3 months and cost me almost $400 and I'm not able to use it. I have at least 14GB available in this iTouch and I don't know If I will be able to use all this space, it I dont find the solution to this problem.
If you find the solution to this problem, PLEASE reply to this post. If anyone else reading this, your answers are welcome and appreciated. If I cant find a solution to this problem, I will never buy an Apple product again.

Iphone 4 not recognized in Windows and won't charge

My iPhone 4 suddenly stopped charging via ANY charge medium, connected directly to USB port with adapter, via an iHome-like stereo, nor will it work in a wall charger. Also, neither a Mac (10.7) nor will a Win 7 computer with updated iTunes recognize it. Every time I connect it I get a message "USB device not recognized and has malfunctioned..." I have already changed the battery out (it was already out of warranty) still not charging or being recognized. Any help resolving this would be far more than appreciated!!!!!!!!!! Thank you!
~J

Clean the iPhone charging port with a clean dry toothbrush. See it this helps. If still problem, clean port with toothbrush and some Isopropyll Alcohol. Clean especially the pins which are on top of the port mid-rib.

3Gs not recognized, won't charge after use of aftermarket cord

My iPhone 3Gs isn't recognized by my windows laptop (I get the "USB device not recognized" error popup and the device doesn't show in iTunes) and will only charge when it is powered off. I have the latest version of iTunes, and I have tried numerous hard resets.
The same laptop (Dell Vostro running Windows 8) recognizes my wife's 3Gs when I plug it in and immediately wants to sync with it, so the laptop isn't the problem. I am also using the same cable and charger with my wife’s phone, so the cable isn’t the problem, either.
I went into Device Manager on the Control Panel menu and it shows as “unknown device.” I tried to use the “update drivers” command but got a “Windows could not find software for your device” message.
This phone was working fine until I used an aftermarket charger and cable; after that it lost sync and wouldn't charge even after I found my OEM cable/charger and started using it again. The connector pins seem fine because the phone will charge with the OEM charger, just not when the phone is turned on.
The phone is running version 6.1.3 and it is out of warranty.
Any ideas?

RichBP wrote:
Should the battery always be kept with a charge?
If you want to keep the battery charged when not in use, yes.
Is this battery a goner?
Probably.
To check for a bad battery, go to Apple/About This Mac/More Info
In the System Profiler window, select the Power entry & look for Health Information.
If next to Condition it says "Check Battery" then your battery is probably on the fritz.

New iPod touch issues. not recognizing in iTunes

i just got a new ipod touch and installed everything and itunes will not recognize the ipod. I went on support and tried what it said by holding down the sleep button and the home button at the same time until the apple appeared and then closing out of itunes and opening it up and plugging the ipod back in which helped it to recognize. the ipod then went into recovery mode and said it needed to be restored. Restoration began however, the connect ipod to itunes screen disppeared leaving a lit up and black screen and a window appeared in the "preparing ipod for restoration" stage that said "ipod could not be restored. an unknown error occured (1604). any ideas? oh and then the thing on the side that said ipod disappeared and it stopped recognizing the ipod again.

Welcome to the discussions,
Error 1604 points at a problem with your USB drivers/connection.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
more detailed info here: http://support.apple.com/kb/TS1275
Install USB drivers: http://support.apple.com/kb/TS1538
Also check your security software settings: http://support.apple.com/kb/TS3125
Message was edited by: Ingo2711

Drive not recognized - new issue...help please

I am replacing a 120 GB drive with a 250 GB one to give more space for video files. On reboot, I get the message: You have inserted a drive not recognized...etc...with the choices to initialize, ignore or eject.
Then I notice that the drive on the same bus (in the bottom of the tray) is not seen on the desktop. It was in two volume partitions and was also a 250GB. Big mystery. So I remove the new one and connect just the older drive. No luck, message says ...a drive not recognized...etc. So then I change the jumpers twice - same results - and I remove the jumper...same thing. I see this drive in Disk Utility represented by a number and size (232 GB) but not by the volume names. And when I try to verify or repair, the option is greyed out (yes, I booted to the install disc and went to Disk Utility, as per instructions.
This disk has data on it I need, and it's not backed up. All I did was unplug the connectors and then replaced them as before. So please, tell me how I can restore this one. I could remove it and put it in an external FW enclosure and then see if it shows up, but I don't want to take chances. Worse case scenario is a data retrieval service - and I'm almost certain I shouldn't have to do that as this is a healthy drive.
Any suggestions very gratefully appreciated, thanks!
Keith

Tom, I tried every one of your suggestions: set the older drive (Seagate) at P4 and first connector on IDE ribbon to cable select and the new drive (Hitachi) in tray just above it at P5 - end connector on ribbon also to cable select. Result: two dialog boxes for both drive on reboot "You have inserted a device not recognized..."
Then I tried slave on the Seagate and Master on the Hitachi...same result as above.
Then I tried alternate Master and Cable Select configs. on the Hitachi for 15 or 16 pin..whatever that is...but was printed on strip on drive. No go.
I think it must be another issue here than jumpers...although that may have something to do with it. When I installed a new drive in my Quicksilver I never got the Device Not Recognized dialog...it either saw the drive with all data on it or it didn't, until I set the jumpers correctly, as directed for that incident.
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Capturing through Sony HDV using firewire800 to 400 adaptor is not recognizing can any body help me solve this

I am trying to capture using firewire 800 to 400 adaptor through a Sony HDV VTR. The VTR is not recognizing can some body help me solve this problem.
I am using FCP7 and IMAC with 10.6.8 version os
I dont have a 6 pin or 400 firewire port in the system

Let's start with basics.
Does your computer recognize that there is a VTR attached?
• Open up system profiler>Hardware>FireWire. Does your machine show up?
If no, you need to figure out if the problem lies with the VTR, the cable, the adapter or your computer.
My guess is with the adapter. A number of people have expressed frustration getting fw400 device to work through fw800 ports.
If that's your problem, see if you can find an older Mac w/ fw400 ports or a dedicated fw800 to 400 cable.
good luck,
x
ps - In "locking the barn after the paddle has been lost upstream" mode, this is why non-expandable computers like the iMac are so problematic. A MacBookPro with the expresscard 34 slot or a MacPro with 3 slots can work around these kind of issues. A closed box like the iMac is a dead end. Sorry.

Computer not recognizing?

I have two issues here on my 8330.
First one is from day one, when I connect to the laptop, the BB does not show up as a drive at all. All my other phones (not BB's) have shown up as a drive where I can open folders within and drag and drop. Why can I not do this with the BB?
Most recently the device manager is not recognizing my phone either, I plug it in and it shows an error with the USB, saying the device is not recognized, and in the device manager, I have a yellow exclamation mark saying 'unknown device'.
I have researched these issues online and can't find anything that will solve either of my problems and I'm getting extremely frustrated. At this rate, I'm ready to get rid of the BB and go for something like the iphone if I can't get this working properly. Seems to be more trouble then it's worth

jfree wrote:
First one is from day one, when I connect to the laptop, the BB does not show up as a drive at all. All my other phones (not BB's) have shown up as a drive where I can open folders within and drag and drop. Why can I not do this with the BB?
You want to view the Media Card in the device? See below.
You want to view the file structure of the device? Not possible.
1. Go to Options >> Media Card
(some themes or BlackBerrys may call this "Settings >> Media Card")
2. Check the following settings (if they are not listed this way, then change to reflect the following:
a) Media Card Support: On
b) Mass Storage Mode Support: On
c) Auto Enable Mass Storage: Yes
3. Save the settings and exit
EDIT: Removed irrelevant information
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

FEX 2232TM not recognized by Nexus 5010P

Hi there,
I don't have any clue what this problem might be so please help.
I have a brandnew FEX 2232TM which is connected to a NEXUS 5010P running the following firmware:
oftware
BIOS:      version 1.5.0
loader:    version N/A
kickstart: version 5.2(1)N1(1)
system:    version 5.2(1)N1(1)
power-seq: Module 1: version v1.2
BIOS compile time:       11/30/10
kickstart image file is: bootflash:///n5000-uk9-kickstart.5.2.1.N1.1.bin
kickstart compile time: 7/12/2012 19:00:00 [07/13/2012 02:08:13]
system image file is:    bootflash:///n5000-uk9.5.2.1.N1.1.bin
system compile time:     7/12/2012 19:00:00 [07/13/2012 03:23:16]
According to the Cisco download page it is the latest version and should definitely support the 2232TM.
The problem is that the FEX is completely not recognized by the parent Nexus.
It is connected via 8 FET modules. But when ich check the light on both sides I only have light on the NEXUS side never on the FEX side on all modules.
From my understanding this should be the root cause of the issue because no light = no link.
I tried standard 10GBase-SR and Twinax cables as well. Same behavior - the FEX is not recognized.
The status LED if of course orange on the FEX.
This is the FEX related config ont he NEXUS:
feature fex
fex 101
pinning max-links 8
description "FEX0101"
interface Ethernet1/1
switchport mode fex-fabric
fex associate 101
interface Ethernet1/2
switchport mode fex-fabric
fex associate 101
interface Ethernet1/3
switchport mode fex-fabric
fex associate 101
interface Ethernet1/4
switchport mode fex-fabric
fex associate 101
interface Ethernet1/5
switchport mode fex-fabric
fex associate 101
interface Ethernet1/6
switchport mode fex-fabric
fex associate 101
interface Ethernet1/7
switchport mode fex-fabric
fex associate 101
interface Ethernet1/8
switchport mode fex-fabric
fex associate 101
Can anyone give me a hint what I am missing here??
Any help is really appreciated.
Thanks a lot!

I have a two lab switches running 5.2.1.N1.1 and connected in vpc with 2232TM and I am able to see the fex online without any problems. One side I have SFP-10G-SR and other side I have 3M Cisco Twinax cable.
here is the output from my lab,
5010-1# show fex
FEX         FEX           FEX                       FEX
Number    Description      State            Model            Serial
100        FEX0100                Online    N2K-C2232TM-10GE   SSI15380CPM
5010-1# show fex 100 detail
FEX: 100 Description: FEX0100   state: Online
FEX version: 5.2(1)N1(1) [Switch version: 5.2(1)N1(1)]
FEX Interim version: 5.2(1)N1(1)
Switch Interim version: 5.2(1)N1(1)
Extender Serial: SSI15380CPM
Extender Model: N2K-C2232TM-10GE, Part No: 73-13626-03
Card Id: 164, Mac Addr: 28:94:0f:2e:12:82, Num Macs: 64
Module Sw Gen: 21 [Switch Sw Gen: 21]
post level: complete
Pinning-mode: static    Max-links: 1
Fabric port for control traffic: Eth1/1
FCoE Admin: false
FCoE Oper: true
FCoE FEX AA Configured: false
Fabric interface state:
    Po100 - Interface Up. State: Active
    Eth1/1 - Interface Up. State: Active
Fex Port        State Fabric Port
5010-1# show interface e1/1 transceiver details
Ethernet1/1
    transceiver is present
    type is SFP-H10GB-CU3M rev A
    name is CISCO-MOLEX INC
    part number is 74752-9026
    revision is A
    serial number is MOL12240343
    nominal bitrate is 12000 MBit/sec
    Link length supported for copper is 3 m
    cisco id is --
     cisco extended id number is 4
DOM is not supported
5010-2# show fex
FEX         FEX           FEX                       FEX
Number    Description      State            Model            Serial
100        FEX0100                Online    N2K-C2232TM-10GE   SSI15380CPM
5010-2# show fex 100 detail
FEX: 100 Description: FEX0100   state: Online
FEX version: 5.2(1)N1(1) [Switch version: 5.2(1)N1(1)]
FEX Interim version: 5.2(1)N1(1)
Switch Interim version: 5.2(1)N1(1)
Extender Serial: SSI15380CPM
Extender Model: N2K-C2232TM-10GE, Part No: 73-13626-03
Card Id: 164, Mac Addr: 28:94:0f:2e:12:82, Num Macs: 64
Module Sw Gen: 21 [Switch Sw Gen: 21]
post level: complete
Pinning-mode: static    Max-links: 1
Fabric port for control traffic: Eth1/1
FCoE Admin: false
FCoE Oper: true
FCoE FEX AA Configured: false
Fabric interface state:
    Po100 - Interface Up. State: Active
    Eth1/1 - Interface Up. State: Active
Fex Port        State Fabric Port
5010-2# show interface e1/1 transceiver details
Ethernet1/1
    transceiver is present
    type is 10Gbase-SR
    name is CISCO-AVAGO
    part number is SFBR-7700SDZ-CS2
    revision is B5
    serial number is AGD133133S4
    nominal bitrate is 10300 MBit/sec
    Link length supported for 50/125um OM2 fiber is 82 m
    Link length supported for 50/125um OM3 fiber is 300 m
    Link length supported for 62.5/125um fiber is 26 m
    cisco id is --
    cisco extended id number is 4
           SFP Detail Diagnostics Information (internal calibration)
                Current              Alarms                  Warnings
                Measurement     High        Low         High          Low
Temperature   44.18 C        75.00 C     -5.00 C     70.00 C        0.00 C
Voltage        3.26 V         3.63 V      2.97 V      3.46 V        3.13 V
Current        6.48 mA       10.50 mA     2.50 mA    10.50 mA       2.50 mA
Tx Power       -2.62 dBm       1.69 dBm -11.30 dBm   -1.30 dBm     -7.30 dBm
Rx Power       -2.80 dBm --    1.99 dBm -13.97 dBm   -1.00 dBm     -9.91 dBm
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning
So dont believe we have any interoperability issue with 5010 and 2232TM here. Before we swap out this fex, can you please open a case with Cisco support or let me know when you are available and I can do a webex to look at this switch to see if there is something more to this problem than what we already know ?
Thanks,
Vinayak

PLEASE HELP - Projector not recognizing signal - No one seems to answer

Help!!! I cannot get anyone either at the Apple store or Best Buy to answer my question. I have a Macbook Pro unibody bought in Nov 2009. Of course it has the mini diplay port. I bought a mini display port to vga adapter. The projector keeps giving me the message that it is not recognizing a signal. I looked on a forum where someone said it a technology issue. They said to get a mini display to a dvi cable and then a dvi adapter to a vga. I purchased the cables. The only problem is that the cables will not work together. There are some pins on the male end that have no where to plug in on the female end. It is the 4 pins that surround the flat pin. Why would Apple make two cables that will not work together. Well anyway I am back to square one and still do have a solution to why I can't display an image to a projector from my macbook pro, It is very frustrating that Apple does not have a solution for my problem. Or maybe they do and no one has yet to tell me the right thing to do.

Whoever told you to buy the MDP-DVI adapter and a DVI-VGA adapter was utterly full of baloney. Your MDP-VGA adapter was exactly the right thing to use all along. It's possible that your adapter is bad, though, or that the VGA cable connecting it to the computer is bad. It's even possible that your MacBook Pro's mini-Displayport isn't working, or that the projector isn't working.
If I were you, I'd take the machine and MDP-VGA adapter to an Apple Store's Genius Bar and ask to have the port and the adapter tested for proper function. If the projector and VGA cable also belong to you, take the whole shebang with you and have everything tested together. Apple won't take any responsibility for a malfunctioning projector, of course, but they may at least be able to pinpoint the problem for you.

Fcpx not recognizing camera!

Fcpx is not recognizing my camera to import footage. I run a canon xha1 with minidv's. I bought a canon hv10 to transfer footage to fcpx on my imac 10.8.2 ,3.2 GHz, i3. Seems like ive tried everything. I am using a rocketfish 800 firewire ( 9 to 4 pin). Is there a sequence preset i have to change?? Its not working in imovie either.

MidwestMass wrote:
i have tried two firewire cables, two mac's, and two canon hv10's.. still isnt working..
Are both the same brand?
If not try any other brand.
I recall other users having issues with those cables.
Al

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

PIN not recognized

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