Ping channel disabled for SFSF sender cc channel

Hi,
I am working with Successfactors Integration.  SF is my sender and 3rd party is my receiver.
I just created a communication channel in ID for SFSF adapter and activated.
I see the ping channel for this SFSF channel is disabled in CC monitor.
and the log says " webserviceexception occured during the sender channel message processing. Please check the logs"
I dont see any logs generated. can you pls help with some ideas.
BR.
Murali

Hi Vadim,
Thanks for your reply
I am on PI 7.40 and I see my SP stack number is 05.
any other checks for this issue?
is there any SF to third party Asynchronous blogs on scn. tried to find but I didn't get
BR,
Murali.

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