Ping Error while refreshing webi in view/HTML mode

Hi all,
while refreshing a webi report from Infoview in XI R2 SP6, I'm getting the following error:
Ping: Infoview cannot connect to the server. Close the report panel and try to connect again or see your Business Objects Administrator.
If I click on OK, the the refresh of the LOV continues and data is refreshed.
The error is not occuring if refreshing from the Java Report Panel.
Have you ever seen this error?
Can you help me please.
Weblogic 8.1 SP4.
Solaris 8.

Hi,
we were facing the same problem with InfoView in XI 3.1.
in our case, it helped to increase the numeric default-value (20000 i.e. 20 Sec.) of the
"<tt>ping_waitTimeoutID</tt>"
in the JavaScript-file "<tt>viewer.js</tt>" in directory
<tt>$/bobje/tomcat/webapps/AnalyticalReporting/viewers/cdz_adv/language/LANG/scripts/</tt>
Where for this installation <tt> /LANG/</tt>* stands for "/de/" and "/en/".
1665 function ping()
1666 {
1667 /* ping_waitTimeoutID=setInterval("checkTheConnectionn()",20000); */
1668 ping_waitTimeoutID=setInterval("checkTheConnectionn()",80000);
1669 }
best regards,
pkunk*

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