Ping shot up and pages not loading correctly

Hi guys,
For some reason there appears to be a slight problem and I'm not entirely sure what it is.
My ping is fluctuating around 110-160ms and the connection is not being stressed in any way. Also, the ping to the exchange/POP is 8/7ms and it also is to the 3rd hop. If my connection was being stressed the ping to the 3rd hop would be massive but it isnt as seen below:
C:\Users\Chris>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms edge1-r-0-0-1.evansnet.co.uk [10.5.14.254]
2 8 ms 7 ms 7 ms 217.32.141.2
3 8 ms 7 ms 8 ms 217.32.140.222
4 134 ms 131 ms 129 ms 213.120.161.34
5 105 ms 106 ms 104 ms 31.55.164.67
6 125 ms 129 ms 129 ms 31.55.164.107
7 12 ms 13 ms 13 ms acc1-10Gige-0-5-0-4.bm.21cn-ipp.bt.net [109.159.
248.96]
8 24 ms 23 ms 23 ms core1-te0-4-0-4.ealing.ukcore.bt.net [109.159.24
8.4]
9 22 ms 22 ms 23 ms peer1-xe3-2-0.telehouse.ukcore.bt.net [109.159.2
54.221]
10 21 ms 41 ms 21 ms 194.74.65.42
11 * * * Request timed out.
12 25 ms 23 ms 22 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
13 22 ms 22 ms 22 ms 132.185.255.60
14 143 ms 141 ms 144 ms virtual-vip.thdo.bbc.co.uk [212.58.241.131]
Trace complete.
Anyone know what is going on? It is very frustrating; Facebook isn't even loading correct and I've left it for 5 minutes now.
Line stats as usual:
DSP Firmware Version
A2pB025f.d22k
DMT Status
No Defect
Operational Mode
ADSL2+
Upstream
1227
Downstream
22578
SNR Margin(Upstream)
6.1
SNR Margin(Downstream)
2.3
Line Attenuation(Upstream)
9.6
Line Attenuation(Downstream)
16.0
Errors:
Counters
SF: 725725 665569
SFErr: 52 13
RS: 0 0
RSCorr: 0 0
RSUnCorr: 0 0
HEC: 40 18
OCD: 3 0
LCD: 0 0
Total Cells: 627666749 34066061
Data Cells: 2986058 573567
Drop Cells: 0
Bit Errors: 0 814
Doesn't look to be our PPP connection (See below)
The test above is obviously carried out on BTw's network but the tracert is very weird; some hops after the suspect one report normal pings but the BBC doesn't?
Anyone have any ideas what is going on?
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Pings appear to have settled down, but I'll monitor it over the next 24-hours. Those high pings for the exchange on the TBB graph are not a one off though.
Apologies over the stats; they are displaying on my end. That range problem is one of the reasons I don't use a HomeHub; I use a Billion 7800N.
Here are the stats:
DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode ADSL2+
Upstream 1227
Downstream 22578
SNR Margin(Upstream) 6.1
SNR Margin(Downstream) 2.3
Line Attenuation(Upstream) 9.6
Line Attenuation(Downstream) 16.0
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

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