Pinter won't print; can't cancel failed print job; cannot print anything

If I try to cancel a print job, the printer dialog box claims the print job is being deleted, but it never is. The only nway I can get rid of the message and clean up the print queue is to reinstall the printer. This is absurd. HP's help is anything but. What is the problem. I have a Deklsjet 1660.

Debra,
Look at my solution just above your post. Go here:
http://support.microsoft.com/kb/290301/en-us
Scroll to the bottom of the page for the download link, and download it to your desktop. The link looks like this:
Download the Windows Installer Cleanup Utility package now.
Double click the icon that is on your desktop to install it. Startt eh program through "start", then "Programs".
Find Adobe reader in the list, highlight it and click the "Remove" button.
Got to www.adobe.com and download Adobe Reader to your desktop, and install it. You should be good to go.

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HP C4180 Won't Print Anything

Hello,
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Hello eschwach,
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Hi there,
Try the steps outlined in this article to ensure we are dealing with a print queue problem. Let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Printer won't print anything from the internet

Had a hp officejet 4500 printer and now have a HP ENVY 4500 e-ALL-in-On series and neither one will print anything from the internet.
Any ideas on what to check ?????

Hi dukster,
I'll see if I can find anything for you. What kind of computer and OS do you have? A Mac or a PC? Also, what browsers are you trying to print from?
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

HPDeskjet2050All-in-One2050j510. won't print anything except location and date.

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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Hi @panicbot
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I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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iTunes Store Support
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Pinter won't print; can't cancel failed print job; cannot print anything

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