Pittsburgh One Moment Please and pixelation

Comcast-Pittsburgh Channels 195- 210 (MeTV, GRIT, WQED*, LAFF, etc.) have been unavailable (ONE MOMENT PLEASE this channel should be available shortly)  or pixlelated. This has been going on for the past six weeks. What's up?
Also, I momentarily lost power to my cable box and now channel guide and program info won't come up even after 24 hours.
 

Romeovoid wrote:
Comcast-Pittsburgh Channels 195- 210 (MeTV, GRIT, WQED*, LAFF, etc.) have been unavailable (ONE MOMENT PLEASE this channel should be available shortly)  or pixlelated. This has been going on for the past six weeks. What's up?
Also, I momentarily lost power to my cable box and now channel guide and program info won't come up even after 24 hours.
This condition can and should be corrected. The link below provides some general information on this condition:
http://forums.comcast.com/t5/XfinityTV-and-Equipment/Pixelation-video-and-audio-dropouts-One-Moment-Please-S0a00/td-p/2361331
To be clear, for video issues with the TV signal like what you described above, it is almost always a local signal issue, bad cable, amplifier, splitter or outside the home issue.
I have asked a colleague to review your account and reach out to you so that we can get this condition resolved. A technician visit may be required to resolve.
Thanks for your patience.
 

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